The Gardens at Collinwood Assisted Living and Memory Care

Wolfgang Lambdin

Aug 2025

via Google ↗

If I was able to give zero stars, I would.<br>This facility and their staff is horrible. BUYER BE WARE! My father was in this facility for almost 5 months. During that time my family's experiance there was ...NOT GOOD. We were told that the complex was originally built for a juvenile unit, and it shows.<br>The windows are not able to open and the bathrooms are for the most part commercial stools and sinks, NO Bidets. This can be a problem for elderly folks that need assistance.<br>The food is very sub-par and they are constantly out of food that is posted on a daily menu in the cafeteira. They even "run-out" of eggs!<br>I would not refer this facility to anyone. They are a rip-off for sure. They do not return families phone calls regarding residents. Need I say more? I hope not.

Renee Dragon

Mar 2025

via Google ↗

Both of my Parent's were at Collinwood. My Dad in Memory Care, and my Mom in Assisted Living. I would NOT recommend Collinwood. I could literally write a book on the horrible experiences I went thru, as well as my Parent's. It was a long & awful journey for all of us. I need to mention that I could have had a few lawsuits against their Memory Care facility, and won. I could go on & on, but trust me...look elsewhere! Their staff is not trained to deal with the elderly or memory care patients. They basically hire anyone that applies, and the turn-over in employees coming & going is incredibly high! Some of them are just 20 year old kids. Do you want these people taking care of your loved one's?

Jaci corliss

Sep 2024

via Google ↗

Bethesda was a wonderful company to work with. Collinwood is a very nice, clean facility with a beautiful building which really makes it feel like home to the residents. The food was always good and offered many options. The medical care was very thorough and they have a passion for caring for the residents. The staff there do their best to maintain a positive and safe environment. I would definitely refer them for my family members or friends who are in search of assisted living.

Christy Dittmar

Aug 2024

via Google ↗

We experienced much patience from the marketing director and opportunities to et our questions answered and fears relieved. So far, a great experience

Mona Maser

May 2024

via Google ↗

My dad has been at Collinwood for almost a month. I never thought I would find a place for him that I like this much! The staff is kind, warm and welcoming. They talk directly with my dad and show him thoughtful respect. The food is good & comes in the right portions. I’m thankful that my dad is comfortable and well taken care of.