MyLivingChoice

The Gardens at Collinwood Assisted Living and Memory Care

5055 S. Lemay Ave.

3.7(18 ratings)· Fort Collins average: 4.3

Part of Bethesda Senior Living Communities · 20 communities · 4.4★ average · (1 other nearby)

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Quick Facts

Licensed capacity
107 residents

Colorado CDPHE

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for The Gardens at Collinwood are sharply divided: several families describe long-term memory care and assisted living experiences as excellent, warm, and home-like, while others report serious concerns about understaffing, missed medications, and unresponsive management. The facility itself is frequently called clean and attractive, but the quality of hands-on care appears inconsistent depending on the reviewer's experience.

What reviewers praise

  • Memory care praised for excellent, attentive care
  • Facility described as clean, beautiful, and home-like
  • Good food with proper portion sizes noted
  • Staff described as kind, warm, and respectful
  • Smooth admissions process with responsive marketing staff

What reviewers flag

  • Multiple reports of neglect and understaffing
  • Communication failures about medications and care changes
  • Complaints about food shortages and sub-par quality
  • Reports of high staff turnover and inadequate training

AI-generated from reviews and community data.

The Gardens at Collinwood Assisted Living and Memory Care is a senior living community in Fort Collins, Colorado offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.7 out of 5 across 18 reviews.

About The Gardens at Collinwood Assisted Living and Memory Care

The Gardens at Collinwood is a residential community in Fort Collins offering independent living, assisted living, and memory care operated by Bethesda Senior Living Communities. The facility provides 24-hour staff, medication management, housekeeping, dietary accommodations, an emergency call system, gathering and activity spaces, and wheelchair accessibility.

Reviews of the community are sharply divided. Some reviewers report positive experiences, describing a clean, attractive facility with attentive staff, good food, and residents who feel at home. Others express serious concerns about staffing levels and care quality, particularly for residents with higher needs, citing insufficient attention and unmet expectations around communication and service delivery.

Prospective residents and families should carefully assess their specific care needs when evaluating this community, as experiences appear to vary considerably depending on individual circumstances and the level of support required.

Types of Care at The Gardens at Collinwood Assisted Living and Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of The Gardens at Collinwood Assisted Living and Memory Care

3.7overall · 18 ratings combined

3.7★ on Google (18)

Write a review

Wolfgang Lambdin

Aug 2025

via Google ↗ · Report

If I was able to give zero stars, I would.<br>This facility and their staff is horrible. BUYER BE WARE! My father was in this facility for almost 5 months. During that time my family's experiance there was ...NOT GOOD. We were told that the complex was originally built for a juvenile unit, and it shows.<br>The windows are not able to open and the bathrooms are for the most part commercial stools and sinks, NO Bidets. This can be a problem for elderly folks that need assistance.<br>The food is very sub-par and they are constantly out of food that is posted on a daily menu in the cafeteira. They even "run-out" of eggs!<br>I would not refer this facility to anyone. They are a rip-off for sure. They do not return families phone calls regarding residents. Need I say more? I hope not.

Renee Dragon

Mar 2025

via Google ↗ · Report

Both of my Parent's were at Collinwood. My Dad in Memory Care, and my Mom in Assisted Living. I would NOT recommend Collinwood. I could literally write a book on the horrible experiences I went thru, as well as my Parent's. It was a long & awful journey for all of us. I need to mention that I could have had a few lawsuits against their Memory Care facility, and won. I could go on & on, but trust me...look elsewhere! Their staff is not trained to deal with the elderly or memory care patients. They basically hire anyone that applies, and the turn-over in employees coming & going is incredibly high! Some of them are just 20 year old kids. Do you want these people taking care of your loved one's?

Jaci corliss

Sep 2024

via Google ↗ · Report

Bethesda was a wonderful company to work with. Collinwood is a very nice, clean facility with a beautiful building which really makes it feel like home to the residents. The food was always good and offered many options. The medical care was very thorough and they have a passion for caring for the residents. The staff there do their best to maintain a positive and safe environment. I would definitely refer them for my family members or friends who are in search of assisted living.

Christy Dittmar

Aug 2024

via Google ↗ · Report

We experienced much patience from the marketing director and opportunities to et our questions answered and fears relieved. So far, a great experience

Mona Maser

May 2024

via Google ↗ · Report

My dad has been at Collinwood for almost a month. I never thought I would find a place for him that I like this much! The staff is kind, warm and welcoming. They talk directly with my dad and show him thoughtful respect. The food is good & comes in the right portions. I’m thankful that my dad is comfortable and well taken care of.

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MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

We do not own or manage any community, and none owns us. Our only ties to the communities we list are the referral agreements that pay us and the listing upgrades some buy. A community that pays us is marked Partner or Sponsored on our site, and a community that has bought verification is marked Verified.

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Sending your request confirms that you received the notice above and signs and dates it with the name you entered. By submitting, you're okay with us and The Gardens at Collinwood Assisted Living and Memory Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does The Gardens at Collinwood Assisted Living and Memory Care offer?

The Gardens at Collinwood Assisted Living and Memory Care offers Assisted Living and Memory Care.

How much does The Gardens at Collinwood Assisted Living and Memory Care cost?

The Gardens at Collinwood Assisted Living and Memory Care has not published its pricing. For context, communities in Fort Collins that publish rates start around $5,685 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is The Gardens at Collinwood Assisted Living and Memory Care located?

The Gardens at Collinwood Assisted Living and Memory Care is located at 5055 S. Lemay Ave. in Fort Collins, Colorado.

What do families say about The Gardens at Collinwood Assisted Living and Memory Care?

The Gardens at Collinwood Assisted Living and Memory Care carries a 3.7 out of 5 rating from 18 Google reviews. Reviews for The Gardens at Collinwood are sharply divided: several families describe long-term memory care and assisted living experiences as excellent, warm, and home-like, while others report serious concerns about understaffing, missed medications, and unresponsive management. The facility itself is frequently called clean and attractive, but the quality of hands-on care appears inconsistent depending on the reviewer's experience. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit The Gardens at Collinwood Assisted Living and Memory Care?

Submit the Request Information form on this page, or contact The Gardens at Collinwood Assisted Living and Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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