MyLivingChoice

The Cottages At Garden Grove, A Skilled Nrsg Comm

5460 Meltzer Court

3.6(85 ratings)

Own this community? Update your listing · Marketing for operators

The Cottages At Garden Grove, A Skilled Nrsg Comm, photo 11 / 6

Quick Facts

Total units
156
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
156
Layout
12 separate cottages, each housing about 13 residents
Kitchen access
Each cottage has its own kitchen for residents
Bedrooms
Private bedroom and bathroom in every room

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

The Cottages At Garden Grove offers skilled nursing and rehabilitation care in a cluster of 12 small, home-like cottages rather than a traditional large facility. No individual reviewer comments were provided, so this overview relies on the community's own description and its overall Google rating.

What reviewers praise

  • Small cottage-style setting instead of large institutional facility
  • Private bedroom and bathroom for every resident
  • In-cottage kitchen residents can use to cook
  • Small group size of about 13 per cottage
  • Focus on rehab and recovery after illness or surgery

What reviewers flag

  • No published pricing information available
  • No amenities details listed for this community
  • Google rating of 3.6 suggests mixed satisfaction

AI-generated from reviews and community data.

The Cottages At Garden Grove, A Skilled Nrsg Comm is a senior living community in Cicero, New York offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 3.6 out of 5 across 85 reviews.

About The Cottages At Garden Grove, A Skilled Nrsg Comm

The Cottages At Garden Grove is a skilled nursing and rehabilitation community located in Cicero, New York, comprising 12 cottages designed as small, home-like environments for short-term recovery and long-term care.

Each cottage is fully equipped with its own kitchen, allowing residents to prepare meals in their home. Every bedroom is private with its own bathroom. The community provides space for relaxation and social engagement, with amenities including areas to watch movies or read by the fire during winter months.

The facility serves patients recovering from serious health crises, injuries, or surgery. Staff employ best practices, innovative practice areas, and the newest technology to increase patient comfort and vitality during recovery. Residents benefit from both the companionship of other residents and caring staff, as well as the privacy of their own home when desired.

This care model represents an innovative approach, replacing traditional nursing home facilities with small, home-like settings. Each cottage accommodates approximately 13 people, combining professional skilled nursing care with a residential atmosphere.

Types of Care at The Cottages At Garden Grove, A Skilled Nrsg Comm

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of The Cottages At Garden Grove, A Skilled Nrsg Comm

3.6overall · 85 ratings combined

3.6★ on Google (85)

Morgan

Jul 2026

via Google ↗ · Report

First time I ever walked in to see my grandma one of the nurses was having a melt down because someone left a vacuum out or something. Then I was trying to ask what room my grandmother was in and she kept pointing some lady behind me and I got annoyed and am like can you just tell me what room she’s in? And she’s like “she’s right there” lady that isn’t my grandmother, does she not think I know what my own grandmother looks like? So not a very good impression right off the bat. She had to leave to go back to the hospital and they said that they would be in contact about us retrieving her stuff but we might not hear from anyone until monday because it’s a holiday weekend, and not to worry. Then my dad shows up Monday to find all her stuff- including a special photo of her with my grandpa, her crosswords, and about $100 worth of new chemo shirts gone and it has to be dug out of the dumpster. I am genuinely appalled by the actions of this place and can’t fathom how anyone can be so careless and heartless to a sick old woman and her family.

Tracy Kaulback

Jun 2026

via Google ↗ · Report

My mom was placed in this facility for short-term rehab. The nurse Jenn was rude My mom was a massive pain for her stomach, and Jenn tried to say that it was for behavioral issues. We were very involved with my mom. They missed a pill while giving my mom her medication. My grandson found it on my mom‘s tray. They were very understaffed. They rarely checked in on my mom. It got to the point where my mom was screaming for help because her stomach hurts so bad and they just didn’t care. Come to find out she had blood in her Stool and had to be hospitalized.. This place is horrible. They don’t care about your loved ones. When my mom was going to the hospital. She kicked me out of the room and made me stand in the common hall. So if we would’ve continued listening to Jenn and the staff It would’ve turned into something worse. I’m glad we got my mom out of there when we did.

Lydia LaMay

Dec 2025

via Google ↗ · Report

Horrible place. The same as any nursing home. Totally understaffed. No activities. Patients sitting in wheelchairs with no socialization. Not very clean, terrible food. Not at all what you expect from the outside and what you are told about the place.

Lynn Fedrizzi

Dec 2025

via Google ↗ · Report

All in all my mom received decent care at this facility. My issues with this facility was the fact that it is extremely understaffed, not super transparent as far as patient treatment & cleanliness of the facility. My mom was a long term patient, approximately 3 months & cleaning days were Tuesday/Thursday. Other days when we went to visit we would clean her room ourselves. For the amount of money that this cost I would think they could hire a few more aids & clean more than twice a week. Our biggest disappoint is this…my mom passed there on Thursday…we were told that as long as we came back by Sunday to clean out her room it would be fine. We arrived today(Saturday) & we’re not let into her building. Her possessions well all in the garage in garbage bags with all the other garbage from the facility, and yes she was paid up for another 9-10 days. This was totally unacceptable to us & hurt us deeply. We would have come right out & cleaned it out if we were notified but they didn’t even bother…just tossed her belongings like trash!

James Burns

Jun 2025

via Google ↗ · Report

I give high praise to the facilities and staff at the cottages, in particular all the nurses, aides and therapists that took care of my mom for the 4 months she was there until she passed away recently. They were flexible and always willing to help, and SUPER caring, making frequent visits to my mom. They noticed all the important medical changes and took good care of wounds that kept happening due to my mom's skin condition. Most important, they were with Mom during her last hours... So very caring! God gives people special talents to deal with seniors; I saw strong evidence of this at the cottages ❤️

Request information

Ask about availability, pricing, or a tour.

Have you already been in touch with The Cottages At Garden Grove, A Skilled Nrsg Comm?

By submitting, you're okay with us and The Cottages At Garden Grove, A Skilled Nrsg Comm reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

7 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 1, 2026Health Complaint3 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 29, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 29, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 29, 2026

Nov 19, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 7, 2026

Apr 1, 2025Health Complaint2 citations
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

Jul 16, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

May 2, 2024Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 19, 2024

Jun 10, 2022Fire Safety StandardHealth Standard9 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 22, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Provide appropriate care/assistance for a resident with a prosthesis.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

Nov 5, 2019Fire Safety StandardHealth Standard5 citations
  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019

  • Ensure electrical receptacles or cover plates have distinctive color or marking.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 30, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Cottages At Garden Grove, A Skilled Nrsg Comm offer?

The Cottages At Garden Grove, A Skilled Nrsg Comm offers Skilled Nursing / Long Term Care.

Where is The Cottages At Garden Grove, A Skilled Nrsg Comm located?

The Cottages At Garden Grove, A Skilled Nrsg Comm is located at 5460 Meltzer Court in Cicero, New York.

What do families say about The Cottages At Garden Grove, A Skilled Nrsg Comm?

The Cottages At Garden Grove, A Skilled Nrsg Comm carries a 3.6 out of 5 rating from 85 Google reviews. The Cottages At Garden Grove offers skilled nursing and rehabilitation care in a cluster of 12 small, home-like cottages rather than a traditional large facility. No individual reviewer comments were provided, so this overview relies on the community's own description and its overall Google rating. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did The Cottages At Garden Grove, A Skilled Nrsg Comm do on recent health and safety inspections?

The Cottages At Garden Grove, A Skilled Nrsg Comm had 7 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Cottages At Garden Grove, A Skilled Nrsg Comm?

Submit the Request Information form on this page, or contact The Cottages At Garden Grove, A Skilled Nrsg Comm directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at The Cottages At Garden Grove, A Skilled Nrsg Comm? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Cicero.

Reading on this