Edward Luy
Jul 2026
Therapy is outstanding! Staff is great. Food is good!
Citadel at Saint Joseph Village
659 East Jefferson Street
4.7(87 ratings)· Freeport average: 4.7
1 / 5Quick Facts
- Total units
- 124
- Medicare rating
- 1 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 124
- Facility type
- Post-acute care, not a residential retirement community
- Therapy access
- On-site PT and rehabilitation therapy program
- Faith presence
- Catholic-affiliated site with regular church services
CMS Care Compare
What Families Think
Families largely describe Citadel at Saint Joseph Village as a caring, clean skilled nursing and rehab facility with a strong therapy department and staff who go out of their way to know residents. A handful of reviewers report serious lapses—missing belongings, food delays, an unprofessional staff interaction, and one comment about odor—alongside praise for specific nurses, CNAs, and therapists by name.
The Good
- Therapy/rehab department repeatedly praised as outstanding
- Nurses and CNAs described as attentive and compassionate
- Facility frequently called clean and well-maintained
- Staff greet and engage with residents and visiting family
- Activities program keeps residents engaged
- Front desk and support staff called friendly and helpful
The Bad
- One report of missing personal belongings with no accountability
- One report of a nurse acting unprofessionally toward a patient/family
- One report of long meal delays and poor food quality
- One report of a urine odor throughout the building
AI-generated from reviews and community data.
About Citadel at Saint Joseph Village
The Citadel at Saint Joseph Village is a post-acute care facility in Freeport, Illinois, offering short-term rehabilitation and skilled nursing services designed to support recovery and help restore independence.
The community provides therapy services as part of its rehabilitation program, with staff available to assist patients throughout their recovery process.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.7overall · 87 ratings combined
4.7★ on Google (87)
Randy Maher
Jul 2026
Mother was here 5 years
Tina Snow
Jul 2026
My grandmother stayed at the facility for rehabilitation after a fall, and we had a wonderful experience. The therapy team was spectacular and played a huge role in her recovery. The staff was attentive, caring, and always willing to help, which gave our family great peace of mind.<br>The facility was clean, well-maintained, and had a welcoming atmosphere. My grandmother especially enjoyed the activities and loved spending time in the large dining room with the other residents.<br>Overall, I would rate our experience 10/10 and would highly recommend this facility to anyone whose loved one needs short-term rehabilitation or therapy. We are very grateful for the excellent care she received.
Hera Torres
Jul 2026
The facility is nice and clean. The staff are very attentive to the patients. Amazing therapy department. Overall an incredible place! Highly recommend this facility!
Beverly Mocker
Jul 2026
Everyone was very nice and helpful.
Frequently Asked Questions
What types of care does Citadel at Saint Joseph Village offer?
Citadel at Saint Joseph Village offers Skilled Nursing / Long Term Care.
Where is Citadel at Saint Joseph Village located?
Citadel at Saint Joseph Village is located at 659 East Jefferson Street in Freeport, Illinois.
What do families say about Citadel at Saint Joseph Village?
Families largely describe Citadel at Saint Joseph Village as a caring, clean skilled nursing and rehab facility with a strong therapy department and staff who go out of their way to know residents. A handful of reviewers report serious lapses—missing belongings, food delays, an unprofessional staff interaction, and one comment about odor—alongside praise for specific nurses, CNAs, and therapists by name.
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