MyLivingChoice

The Broadview Center

13023 Greenwood Avenue North

3.8(60 ratings)

The Broadview Center — photo 11 / 5

Quick Facts

Affiliation
Church-based, non-profit organization
Living model
Cottage-style housing with small resident groups
Therapy services
On-site physical and occupational therapy for rehab

What Families Think

Reviewers of The Broadview Center often praise specific nurses and therapists, especially for rehab care and personal attention, while also raising concerns about staffing, food quality, and responsiveness. Experiences vary widely, with some families reporting excellent, compassionate care and others describing serious lapses in basic care and communication.

The Good

  • Nurse Violet Baharloo praised by name repeatedly
  • Strong physical and occupational therapy praised by many
  • Cottage-style small-group living fosters close bonds
  • Staff described as warm, kind, and attentive
  • Recent facility improvements and cleanliness noted by reviewers

The Bad

  • Several reviewers reported slow call-button response times
  • Multiple reviewers criticized food quality and portion size
  • Several families said reaching staff or residents by phone was difficult
  • Isolated but serious reports of medication errors, falls, and unsanitary conditions

AI-generated from reviews and community data.

About The Broadview Center

The Broadview Center is part of The Village at Broadview community in Seattle, Washington, carrying forward a tradition of compassionate, community-centered care that began with the Foss family. The community offers senior living, memory care, and skilled nursing services designed around residents' individual needs, with an emphasis on aging in place and staying connected and engaged.

Care options include personalized support that allows residents to maintain independence, dedicated memory care with a compassionate approach, short-term care for those who need temporary support, and 24/7 care for residents requiring lasting, comprehensive assistance. Staff members, many of whom have worked at the community for years, are noted for building lasting relationships with residents and families and fostering a sense of connection and value.

The community describes its atmosphere as warm and welcoming from the moment visitors walk in, with a focus on personal touches alongside professional care that contribute to an overall sense of vibrant community spirit.

Located near Greenwood Avenue in Seattle, The Broadview Center benefits from a neighborhood setting that blends city energy with local charm. Residents and families have access to the area's arts scene, including galleries, music venues, and community events like the Greenwood Car Show, as well as nature spots such as Carkeek Park and the Woodland Park Zoo. The surrounding Greenwood-Phinney Ridge neighborhood also offers shops, cafés, and local dining options.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 60 ratings combined

3.8★ on Google (60)

Gary Alexander

May 2026

via Google

My mom had a recent stay here at this facility following her hospital stay and let me tell you at first I was skeptical due to the reviews online, but it was anything but what the review said, The attention to the residents and the family from the housekeepers, to the caretakers, to the nurses to the administrator Jameson, his assistant Shellie always responding after hours was a great deal of help from this worrisome daughter and the whole team ! Thank you, Broadview Center team our family is grateful for the experience!!

Deborah Johannessenn

Apr 2026

via Google

I really loved this place while I was there for rehab after breaking my hip. All the PT's and OT's were great and supportive. I loved the social activities as well. Unfortunately the Billing Department is not as empathetic or compassionate as the rest of the staff. After having one conversation with a person named Teresa I was told in no uncertain terms that everything was my fault and nothing was going to be worked out or compromised and that my bill was being increased way beyond what they sent to me. Again I was told this was all my fault and that she would send me to collection and seize my assets etc. This is after one conversation. I was the victim of a crime and again was treated like that was my fault. I hope the next person she talks to is treated better than I was. This ruins it for everyone else. Try a little kindness because I'm always willing to compromise, but how can you with someone who won't even see your point of view.

Bambi Garsi-Ibarra

Mar 2026

via Google

I gave one star because of the fact that only one phone number is available to reach all personnel at Broadview Center and the reason I gave such a low score is because of the person who answers the main line for the ONLY available phone number provided. She is extremely rude. I have had to deal with her many times when I would call Broadview and it is so unfortunate that someone whose attitude is so unprofessional and just plain unhelpful is answering the one and only phone line available. Since I live out of town, I rely on phone calls to stay in touch with my Mom, but the majority of the time when I call, I am not able to reach her. Instead, I am transferred to a nurse’s station where no one is present to answer the phone. The nurses are in patient rooms and busy working and passing meds so no complaints to them, but that means I’m unable to reach someone to get a phone call through to speak with my Mom. That means I have to hang up and call the main line again to see if someone could get a message to my Mom’s nurse to call me at some point with an update on my Mom. Did I mention how unhelpful the person answering the main phone line is? Not once has anyone called me back when I leave a message with her. The one redeeming quality of the Broadview Center is the nursing staff. Every time I ask my Mom how her nurse is treating her, she says they are being kind to her. I am very thankful to the nurses for that, but I have given up trying to get a call through to my Mom by calling the Broadview Center. Fortunately for my Mom, she has a good friend that visits often and she will call me so that I can FaceTime with my Mom. The Broadview administrative staff should be ashamed of the unprofessional person answering their phone and of how difficult it is for a person to reach their loved one at Broadview Center.

Pichu L

Mar 2026

via Google

My grandma has been here for a few months now and we are happy to see that she is so comfortable and that the staff is so accommodating whenever we come to visit.

Baron

Mar 2026

via Google

I appreciate Nurse Violet and everything she does, she openly communicates with people and gets everything accomplished. Jamson is a great administrator and has a good open door policy. Carter and Joseph hosts great activities! Therapy staff are great to work with and they know what the patients need. Overall, the facility is like a warm inviting family.😀😀

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Frequently Asked Questions

What types of care does The Broadview Center offer?

The Broadview Center offers Skilled Nursing / Long Term Care.

Where is The Broadview Center located?

The Broadview Center is located at 13023 Greenwood Avenue North in Seattle, Washington.

What do families say about The Broadview Center?

Reviewers of The Broadview Center often praise specific nurses and therapists, especially for rehab care and personal attention, while also raising concerns about staffing, food quality, and responsiveness. Experiences vary widely, with some families reporting excellent, compassionate care and others describing serious lapses in basic care and communication.

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