1 / 5CMS Care Compare
Families describe The Avenues Transitional Care Center as a clean, well-run skilled nursing facility where staff are consistently kind and attentive, especially during rehabilitation after falls or hospital stays. Reviewers highlight strong physical and occupational therapy support and helpful social services staff who guide families through difficult transitions.
AI-generated from reviews and community data.
The Avenues Transitional Care Center is a senior living community in San Francisco, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 47 reviews.
The Avenues Transitional Care Center is a skilled nursing and long-term care facility in San Francisco with a licensed capacity of 140 beds. It serves patients recovering from injuries and those who can no longer live independently, offering physical and occupational therapy alongside medical care.
Families consistently praise the staff's attentiveness and warmth. One family wrote that staff "went out of their way to get whatever little something you asked for." Reviewers highlight that experienced team members are knowledgeable and compassionate, and note the facility's cleanliness and notably fresh environment, one family was relieved the space doesn't carry the typical nursing home smell. Multiple families expressed comfort knowing their loved ones were genuinely cared for rather than simply managed.
The facility holds a 4.5/5 Google rating based on 47 reviews, with families frequently noting positive experiences during recovery and adjustment to care settings.
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Help Me Choose4.5overall · 47 ratings combined
4.5★ on Google (47)
Matthew Murtha
Apr 2026
My Medical Treatment here I'm getting for the accident I had falling down in the shower on 2 Floor end hallway The Lawrence Hotel 48 6th Street Room 21 Sanfrancisco California 94103. Is coming along fine and hopefully I'll be able to leave in Good Health.
Andra Loy Carson
Nov 2025
Sunday, Nov 1, 2025 Staff were knowledgeable, experienced, compassionate and kind and went out of their way to get whatever little something you asked them for from a warm blanket to another piece of Chocolate cake after dinner. Eric, Karen, Mary-Lou .. (and I’m leaving out so many), should be running the place. Karen after twenty five years knew exactly where to go for every little request. And I for one truly appreciated. At times sipping a second cup of hot coffee is an absolute pleasure. Thank you all, ************** Andra Carson RN
steven dai
Nov 2025
Thank you to the team at The Avenues for their great compassion and care. My grandma was checked in after she fell down and could no longer live alone. It's been a difficult time but every interaction at The Avenues has been so kind and comforting. A special thank you to Nerissa in social services for being so attentive, prompt and patient with all of our questions, needs and concerns. My dad and I were very worried about next steps but Nerissa has been extremely helpful in laying out all the information thoughtfully so that we could make the right decisions for us. Thanks again to everyone, it has meant so much to my family.
Jason
Jul 2025
This review is long overdue. My uncle was discharged from to this facility in May 2025 after staying there for about a month. He sustained a fracture after a fall from home. He received physical and occupational therapy. At first I was very skeptical about how this place can help my uncle with his recovery. This was his first time staying at a nursing home. I was very surprise during my first few visits to the facility, to see how happy my uncle was with the nursing staff caring for him. They were very attentive to his needs. Although the room was a shared room, the care my uncle received from the nursing staff was amazing. I love that my uncle had the same physical and occupational therapist follow his care and treatment throughout his stay at the facility. This consistency helped a lot with my uncle's speedy recovery and his eventual discharge back home. Thank you Andrew for keeping us well informed about my uncle's progress throughout his stay at the facility! I highly recommend this facility to anyone who may need short term nursing and rehabilitation care.
Richard Sevilla
Jun 2025
We've been really happy with The Avenues so far. The place is clean (like actually clean) and doesn't have that typical nursing home smell. Everyone - from the nurses and CNAs to housekeeping - has been kind, attentive and just overall good people. It's comforting knowing our loved one is in a place that feels cared for, not just managed. Thank you, Avenues family for all you do!
5 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 7, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 7, 2025
Conduct testing and exercise requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 7, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Apr 20, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 21, 2024
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 29, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 29, 2024
Provide a written emergency evacuation plan.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 29, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 27, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 11, 2021
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2021
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 27, 2021
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 11, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Avenues Transitional Care Center offers Skilled Nursing / Long Term Care.
The Avenues Transitional Care Center is located at 2043 19th Avenue in San Francisco, California.
Families describe The Avenues Transitional Care Center as a clean, well-run skilled nursing facility where staff are consistently kind and attentive, especially during rehabilitation after falls or hospital stays. Reviewers highlight strong physical and occupational therapy support and helpful social services staff who guide families through difficult transitions.
The Avenues Transitional Care Center had 5 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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