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Tennova Newport Convalescent Center

450 College St

4.1(10 ratings)· Newport average: 4.1

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Tennova Newport Convalescent Center, photo 11 / 2

Quick Facts

Total units
56
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
56

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Tennova Newport Convalescent Center are mixed: several families praise the kindness and attentiveness of staff toward residents and their families, while a couple of reviewers raise serious concerns about slow response to call buttons and how the facility manages more active residents.

What reviewers praise

  • Staff described as caring and kind
  • Responsive to family questions and calls
  • Activity director works hard on engagement
  • Facility described as clean

What reviewers flag

  • One report of call buttons going unanswered most of the time
  • One report of activities or TV withheld to reduce resident activity
  • No published pricing information available

AI-generated from reviews and community data.

Tennova Newport Convalescent Center is a senior living community in Newport, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 10 reviews.

About Tennova Newport Convalescent Center

Tennova Newport Convalescent Center is a skilled nursing and long-term care community in Newport, Tennessee, licensed for up to 56 residents. All beds are Medicare and Medicaid certified. The facility is staffed 24 hours with an on-site registered nurse and offers medication management, housekeeping, and social activities. Residents have access to private bathrooms, emergency call systems, cable or satellite television, and gathering spaces.

The facility holds a 5-star overall rating from the Centers for Medicare and Medicaid Services. Reviewers describe mixed experiences with care quality and responsiveness. Several reviewers praised the kindness and attentiveness of staff, the cleanliness of the facility, and the activity director's efforts to engage residents. However, other reviewers raised concerns about call button responsiveness and the level of supervision provided to residents.

Types of Care at Tennova Newport Convalescent Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Tennova Newport Convalescent Center

4.1overall · 10 ratings combined

4.1★ on Google (10)

Diane Benning

Apr 2026

via Google ↗ · Report

I don't recommend this place. My sister was there for a couple years before she died. She had some good people taking care of her but there was a big problem with them answering the patient call buttons...7 out of 10 times, they wouldn't answer at all. My sister had a problem with asperating on food and that is what killed her. I'm certain she pushed her button for help and I'm almost certain they did not respond. I'm going to be contacting whoever I need to, to make sure this is checked into.

Patty Duerr

Aug 2025

via Google ↗ · Report

They have been most caring and kind to my Mother and myself during the transition. All questions answered timely. They are available and kind when I call. The activity director shows patience and kindness and works very hard to find fun things for the residents to do. It is clean also.I highly recommend this home .

Cindy N

Sep 2023

via Google ↗ · Report

If your parent is active when they go in they will withhold activities or TV to make that person conform and bed ridden! It's easier for them to take care a non active person! They don't watch them! It's all about money not a living human being!

Misty Bettis Clarence Rodgers

Dec 2022

via Google ↗ · Report

They are taking really good care of my mother at this place. I just wanted to say thank you!!!

Kim Derrick

Apr 2018

via Google ↗ · Report

My mother spent her last days in this facility. They were so good and kind to not only her but to my brother and I. Thank you.

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Government Inspection History

3 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 8, 2023Fire Safety StandardHealth Standard3 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 12, 2023

Oct 23, 2019Fire Safety StandardHealth Standard5 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2019

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019

Nov 28, 2018Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2018

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2018

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018

  • Conduct risk assessment and an All-Hazards approach.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 18, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Tennova Newport Convalescent Center offer?

Tennova Newport Convalescent Center offers Skilled Nursing / Long Term Care.

Where is Tennova Newport Convalescent Center located?

Tennova Newport Convalescent Center is located at 450 College St in Newport, Tennessee.

What do families say about Tennova Newport Convalescent Center?

Tennova Newport Convalescent Center carries a 4.1 out of 5 rating from 10 Google reviews. Reviews for Tennova Newport Convalescent Center are mixed: several families praise the kindness and attentiveness of staff toward residents and their families, while a couple of reviewers raise serious concerns about slow response to call buttons and how the facility manages more active residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Tennova Newport Convalescent Center do on recent health and safety inspections?

Tennova Newport Convalescent Center had 3 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Tennova Newport Convalescent Center?

Submit the Request Information form on this page, or contact Tennova Newport Convalescent Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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