Debra Drake Patterson
Jul 2026
Very kind and knowledgeable took their time and was very patient I was very happy with all the therapist
Tennessee Home Health
4395 N Ocoee St4.3(6 ratings)· Cleveland average: 4.7
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Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1997
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Tennessee Home Health provides home health and hospice services in Cleveland, Tennessee, with a small number of Google reviews showing mixed experiences. One reviewer praised the therapists as patient and knowledgeable, while another described serious problems with a physical therapist's professionalism and reliability.
What reviewers praise
- Therapists described as patient and knowledgeable
- Overall Google rating of 4.3 out of 5
What reviewers flag
- One report of a therapist missing appointments and arriving late
- One report of unresolved concerns after requesting management follow-up
- One report of a therapist unfamiliar with patient's diagnosed condition
AI-generated from reviews and community data.
Tennessee Home Health is a home health agency serving Cleveland, Tennessee offering Home Health. Families rate it 4.3 out of 5 across 6 reviews.
About Tennessee Home Health
Tennessee Home Health is a Medicare-certified home health agency serving Cleveland, Tennessee since 1997. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services to clients in their homes.
The agency holds a CMS quality star rating of 3.0 of 5. Reviewers have offered mixed feedback on care quality and professional responsiveness. Some families report positive experiences with therapists who were patient and knowledgeable, while others have raised concerns about clinical responsiveness and follow-up on patient concerns.
Types of Care at Tennessee Home Health
Home Health
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Help Me ChooseReviews of Tennessee Home Health
4.3overall · 6 ratings combined
4.3★ on Google (6)
Sherry Johnson
Feb 2026
I just cancelled my PT due to unprofessional conduct , disrespectful and disregard. I feel I benefited very little in the past few weeks. I Voiced concerns about my therapist , I was assured some one would contact me to address these concerns. No one ever called. I received a document from my Surgeons office requesting if possible the therapist be knowledgeable with CRPS. My therapist was unaware what it was until I explained. He was late several times with no apology and yesterday never showed up at all. I'm so disappointed with this level of health care. Please do your research to make sure you receive the best care possible.
Medicare Quality of Care
Tennessee Home Health is a Medicare-certified home health agency (certified since 1997). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency86%US 79%
- Rated their overall care 9 or 10 out of 1088%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well88%US 86%
- The team discussed medicines, pain and home safety84%US 82%
211 completed patient surveys, 26% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral94%US 94%
- Patients got better at walking or moving around85%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing92%US 86%
- Patients' breathing improved85%US 85%
- Patients got better at taking medications correctly81%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations61%US 61%
Service area
Tennessee Home Health reports serving 59 ZIP codes, including Chattanooga, Cleveland, Altamont, Apison, Athens, Benton, Birchwood, Calhoun, Charleston, Copperhill and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 447552. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Tennessee Home Health offer?
Tennessee Home Health offers Home Health.
Where is Tennessee Home Health located?
Tennessee Home Health is located at 4395 N Ocoee St in Cleveland, Tennessee.
What do families say about Tennessee Home Health?
Tennessee Home Health carries a 4.3 out of 5 rating from 6 Google reviews. One reviewer praised the therapists as patient and knowledgeable, while another described serious problems with a physical therapist's professionalism and reliability. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Tennessee Home Health?
Yes. Tennessee Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Tennessee Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Tennessee Home Health?
Submit the Request Information form on this page, or contact Tennessee Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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