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Sutton's Retirement Center

4258 HWY 13 North

3(2 ratings)· Goldsboro average: 4

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Sutton's Retirement Center, photo 1

Quick Facts

Total units
40
Licensed capacity
40 residents

North Carolina DHSR

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There is very little review information available for Sutton's Retirement Center. The only detailed account describes a frustrating call to the community, with the caller reporting rude and dismissive treatment from staff.

What reviewers flag

  • One reviewer described rude, dismissive phone staff and poor communication when inquiring about care.

AI-generated from reviews and community data.

Sutton's Retirement Center is a senior living community in Goldsboro, North Carolina offering Assisted Living.

About Sutton's Retirement Center

Sutton's Retirement Center is an assisted living community in Goldsboro, North Carolina, licensed for up to 40 residents.

Reviewers have reported challenges with customer service and responsiveness when inquiring about admission and services.

Types of Care at Sutton's Retirement Center

Assisted Living

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Reviews of Sutton's Retirement Center

3overall · 2 ratings combined

3★ on Google (2)

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Michael Larson

Oct 2025

via Google ↗ · Report

I called to see what the requirements were and what they offered for my mom. The first woman hung up on me three times saying she doesn’t answer spam calls. I said I lived at Shine which is about 4 miles away. She finally connected me with someone above her and that lady said she had a incoming call and asked for my number. Before I could finish it she hung up on me. Very sorry customer service so I have to assume that’s how they care for the patients. Would not recommend.

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By submitting, you're okay with us and Sutton's Retirement Center reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Sutton's Retirement Center offer?

Sutton's Retirement Center offers Assisted Living.

Where is Sutton's Retirement Center located?

Sutton's Retirement Center is located at 4258 HWY 13 North in Goldsboro, North Carolina.

What do families say about Sutton's Retirement Center?

Sutton's Retirement Center carries a 3.0 out of 5 rating from 2 Google reviews. There is very little review information available for Sutton's Retirement Center. The only detailed account describes a frustrating call to the community, with the caller reporting rude and dismissive treatment from staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Sutton's Retirement Center?

Submit the Request Information form on this page, or contact Sutton's Retirement Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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