MyLivingChoice

Willow Creek Nursing & Rehabilitation Center

2401 Wayne Memorial Drive

2.3(69 ratings)

Willow Creek Nursing & Rehabilitation Center — photo 11 / 4

Quick Facts

Total units
200
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
200

What Families Think

Reviews for Willow Creek are sharply divided, with a low overall Google rating driven largely by one detailed account of serious neglect, while several other families praise specific staff members and the therapy program. The community offers skilled nursing and long-term care, but the mixed feedback suggests inconsistent quality of care between residents.

The Good

  • Specific nurses and CNAs praised by name for compassionate care
  • Therapy program described as very beneficial
  • Social worker helped family navigate insurance and eligibility issues
  • Staff care for dementia residents noted as attentive
  • Activities described as non-stop by one family

The Bad

  • One detailed report of neglect leading to a resident's death
  • Report describes dismissiveness when family raised health concerns
  • Overall Google rating of 2.3 out of 5 from 69 reviews

AI-generated from reviews and community data.

About Willow Creek Nursing & Rehabilitation Center

Willow Creek Nursing & Rehabilitation Center is a skilled nursing / long term care community in Goldsboro, North Carolina. The community is licensed for up to 200 residents.

Families rate Willow Creek Nursing & Rehabilitation Center 2.3 out of 5 based on 69 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

2.3overall · 69 ratings combined

2.3★ on Google (69)

Sarah Herring

Mar 2026

via Google

I debated about posting a review but Im honestly heartbroken. My grandfather age 91 living on his own, driving still, and a caregiver with no serious health issues went to the er for stomach pain on January 8th. After some test and scans he was found to have high blood sugar and fluid in his lungs but thats it. By January the 17th was strong willed and refused rehab and walked 25ft without a walker or cane to show the doctors how determined he was to go home. By January the 22nd and currently back home he was feeling like a bit of a burden so decided to go to willowcreek rehab for 10 days to get help getting back to himself. He was in willowcreek by the 23rd, he was supposed to have help getting strength back to walk better by himself again. February 6th still at willowcreek and family witnessed aids dismissing him about walking and shrugging it off, as well as sweeping around his food, and complaintsof him sittingin his room cold. Along with his appetite decreasing by the day, we were concerned. He was scared he wouldn't make it out of that place. Feb the 10th willow creek was called with our concerns and wanting him sent to be checked at the hospital but was dismissed because its not a medical emergency. By Feb 14th willow creek calls us his vitals are dropping sending him to er. At er blood clot is found in lung and leg, kidney failure, phenomena in lungs, and infection from sitting in dirty diapers to long without care. Feb 16th to Icu, and by Feb 20th on comfort care and passed away that afternoon. I do not blan all on willowcreek, but that man deserved so much better than how he was treated. Just please be aware of who's caring for your loved ones....

Lee Wooten JR

Aug 2025

via Google

Staff was very caring and understanding when it came to my family,No one wants to put their love in a nursing home especially when they are refusing to go but these people really made the process easy and less stressful for our family and my uncle.Therapist was awesome and Activities were non stop!!

Shelby Marsh

May 2025

via Google

I would like to SHOUT OUT the absolute best service our mother received from the awesome, amazing nurses aide Michelle Mills‼️ Her warm, gentle, and pleasant work attitude was expressed through everything she did for mom,wish we could’ve had her 24/7 with mom. ALSO: the SW, Ms. Leigh Panashy, not sure if she’s the ONLY SW at this facility; but I feel she went above and beyond infinity to help my family throughout the mazes of Insurance issues, eligibility issues, and moving forward with providing healthcare at home for mom. PLEASE acknowledge these phenomenal women who have worked so diligently with our mom and family. I will be happy to speak with anyone regarding the exemplary care we received from these employees. Sincerely grateful, Shelby

aniyah solomon

May 2024

via Google

Had family members here and they all had positive experiences. Don’t know what we would have done without Mrs.Mathis!!!!! She was very helpful in assisting us. She gave us a sense of comfort during the process. The therapy program was very beneficial to my family member. CNA’s went above and beyond our expectations.

Sue Grogan

Aug 2023

via Google

My mom was at Willow Creek for several years with dementia. The staff were very kind and took great care. When she passed, the nurses were very supportive to me and told me stories about her. Mom was very well liked by the staff and I could see when I came to visit that she liked them. I'm grateful for the care she received.

Request information

Ask about availability, pricing, or a tour. Your details go only to Willow Creek Nursing & Rehabilitation Center — never sold or shared.

Frequently Asked Questions

What types of care does Willow Creek Nursing & Rehabilitation Center offer?

Willow Creek Nursing & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Willow Creek Nursing & Rehabilitation Center located?

Willow Creek Nursing & Rehabilitation Center is located at 2401 Wayne Memorial Drive in Goldsboro, North Carolina.

What do families say about Willow Creek Nursing & Rehabilitation Center?

Reviews for Willow Creek are sharply divided, with a low overall Google rating driven largely by one detailed account of serious neglect, while several other families praise specific staff members and the therapy program. The community offers skilled nursing and long-term care, but the mixed feedback suggests inconsistent quality of care between residents.

Work at Willow Creek Nursing & Rehabilitation Center? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Goldsboro.