MyLivingChoice
Sutter Coast Home Care

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2009
Therapy at home
Physical and occupational therapy delivered in the home
Ownership
Nonprofit agency, not a for-profit chain
Medicare certification
Medicare certified since 2009
Medicare quality rating
2.5 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Sutter Coast Home Care is a nonprofit, Medicare-certified home health agency in Crescent City. The single Google review praises the nurses and staff for compassion toward patients and families. Medicare rates its care quality 2.5 out of 5 stars.

What reviewers praise

  • Reviewer praises nurses and staff as compassionate
  • Care extends to patients' families
  • Offers nursing, PT, OT, and social services at home
  • Medicare-certified since 2009
  • Nonprofit agency

What reviewers flag

  • Medicare quality rating is 2.5 out of 5 stars
  • Only one review available, so feedback is limited
  • Covers short-term clinical care, not ongoing daily living help

AI-generated from reviews and community data.

Sutter Coast Home Care is a home health agency serving Crescent City, California offering Home Health.

About Sutter Coast Home Care

Sutter Coast Home Care is a Medicare-certified home health agency serving Crescent City, CA and has been Medicare certified since 2009. Services offered in the home include skilled nursing, physical therapy, occupational therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Sutter Coast Home Care 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Sutter Coast Home Care

Home Health

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Reviews of Sutter Coast Home Care

5overall · 1 ratings combined

5★ on Google (1)

Derek Wood

Mar 2021

via Google ↗ · Report

All of the Nurses and staff here are amazing people! They truly do care for the patient's and will do everything within their power to help you! The amount of compassion and loving care that they show for patient's and their families is absolutely amazing!!

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By submitting, you're okay with us and Sutter Coast Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Sutter Coast Home Care is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency87%US 79%
  • Rated their overall care 9 or 10 out of 1096%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety91%US 82%

80 completed patient surveys, 30% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral78%US 94%
  • Patients got better at walking or moving around85%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing85%US 86%
  • Patients' breathing improved90%US 85%
  • Patients got better at taking medications correctly83%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations74%US 61%

Service area

Sutter Coast Home Care reports serving 6 ZIP codes, including Brookings, Crescent City, Fort Dick, Gasquet, Klamath, Smith River. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 057427. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Sutter Coast Home Care offer?

Sutter Coast Home Care offers Home Health.

Where is Sutter Coast Home Care located?

Sutter Coast Home Care is located at 785 E Washington Blvd, Suite 14 & 15 in Crescent City, California.

What do families say about Sutter Coast Home Care?

Sutter Coast Home Care carries a 5.0 out of 5 rating from 1 Google review. Sutter Coast Home Care is a nonprofit, Medicare-certified home health agency in Crescent City. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Sutter Coast Home Care?

Yes. Sutter Coast Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Sutter Coast Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Sutter Coast Home Care?

Submit the Request Information form on this page, or contact Sutter Coast Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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