Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
Sutter Care at Home is a home health agency serving Santa Rosa, California offering Home Health.
About Sutter Care at Home
Sutter Care at Home is a Medicare-certified home health agency serving Santa Rosa, CA and has been Medicare certified since 2003. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Sutter Care at Home 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Sutter Care at Home
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Medicare Quality of Care
Sutter Care at Home is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1084%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety81%US 82%
728 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community90%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Better than
How patients did
- Care started within 2 days of referral95%US 94%
- Patients got better at walking or moving around85%US 83%
- Patients got better at getting in and out of bed87%US 83%
- Patients got better at bathing89%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly86%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations68%US 61%
Service area
Sutter Care at Home reports serving 53 ZIP codes, including Santa Rosa, Petaluma, Rohnert Park, Napa, Sebastopol, Angwin, Berkeley, Bodega, Bodega Bay, Calistoga and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 058189. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Sutter Care at Home offer?
Sutter Care at Home offers Home Health.
Where is Sutter Care at Home located?
Sutter Care at Home is located at 110 Stony Point Road, Suite 200a in Santa Rosa, California.
Does Medicare cover care from Sutter Care at Home?
Yes. Sutter Care at Home is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Sutter Care at Home?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Sutter Care at Home?
Submit the Request Information form on this page to connect with Sutter Care at Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Sutter Care at Home? Claim this listing to update photos, pricing, and details. It's free.
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