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Sutter Care at Home - Sacramento (Home Health)

2710 Gateway Oaks

4.2(5 ratings)· Sacramento average: 4.2

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Sutter Care at Home - Sacramento (Home Health)

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1990
Therapy services
Physical, occupational and speech therapy delivered at home
Ownership
Nonprofit agency
Medicare history
Medicare certified since 1990
Medicare quality rating
3.0 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Sutter Care at Home - Sacramento is a nonprofit, Medicare-certified home health agency that Medicare rates 3.0 out of 5 stars. Google reviewers (4.2 from 5 ratings) praise the nurses, therapists and delivery staff. One reviewer reported months of delay getting a wheelchair and poor office follow-through. Several reviews describe other Sutter services such as hospice and equipment rental, not only home health.

What reviewers praise

  • Nurses and therapists described as kind and professional
  • Staff answered questions and encouraged recovery
  • Equipment delivery and setup called simple and reliable
  • Skilled nursing plus PT, OT and speech therapy
  • Nonprofit agency, Medicare certified since 1990

What reviewers flag

  • One report of a 3-month wait for a wheelchair
  • One reviewer said office staff pointed fingers and lacked coordination
  • Medicare quality rating is a middling 3.0 out of 5
  • Very few public reviews, so the sample is small

AI-generated from reviews and community data.

Sutter Care at Home - Sacramento (Home Health) is a home health agency serving Sacramento, California offering Home Health. Families rate it 4.2 out of 5 across 5 reviews.

About Sutter Care at Home - Sacramento (Home Health)

Sutter Care at Home - Sacramento (Home Health) is a Medicare-certified home health agency serving Sacramento, CA and has been Medicare certified since 1990. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Sutter Care at Home - Sacramento (Home Health) 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Sutter Care at Home - Sacramento (Home Health)

Home Health

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Reviews of Sutter Care at Home - Sacramento (Home Health)

4.2overall · 5 ratings combined

4.2★ on Google (5)

Katherine Elorduy

Dec 2024

via Google ↗ · Report

I needed to rent a hospital bed for my daughter while she recovered from surgery. The Sutter Care team made the entire process very simple from ordering the bed, to delivery, setup and ultimately removing it once my daughter was well enough. They were professional, courtesy and reliable.

Amanda Wayne

Sep 2024

via Google ↗ · Report

RT Joe at Sutter Care at Home- Timberlake Roseville was amazing! I went in to turn in my CPAP and pick up a BiPAP which would normally be mundane and boring but Joe was friendly, helpful, knowledgeable and went above and beyond to provide fabulous service! If I ever have to go back (which I hope I don't) I would like an appointment with Joe! Thanks again for setting me up with my new machine Joe, you are great 👍

Rachael Hoskins

Aug 2023

via Google ↗ · Report

I received excellent care from Yeji the home health (HH) RN and Matt from HH Physical Therapy. They were professional, kind, and answered all my questions. They also encouraged me and I could tell they really care about their patients. I thank them both for helping me get back on my feet towards recovery!

Bernie de Vroede

Oct 2022

via Google ↗ · Report

This place can't manage themselves out of a paper bag. Delivery drivers are awesome but office staff is the pits. I have been trying to get a wheelchair for my wife for 3 months now and alls they do is point fingers in all directions except at thierselves. Asked to speak to a Supervisor Laura and confidently she is in a meeting 20 min before they go home. UPDATE Laura called me the next day and my wife's wheelchair arrived Monday. Still there's a disconnect here that needs fixed. Thank you Laura for fixing this

MVB

Mar 2018

via Google ↗ · Report

I cannot express the gratitude to the professionals at Sutter Hospice. They were wonderful, attentive and we never felt helpless. They explained the death process and took great care of our grandma. From the nurses to the health aid workers we cannot belive such great services still exists in this day and age.

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Medicare Quality of Care

Sutter Care at Home - Sacramento (Home Health) is a Medicare-certified home health agency (certified since 1990). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

1,084 completed patient surveys, 26% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around87%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing88%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly84%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations70%US 61%

Service area

Sutter Care at Home - Sacramento (Home Health) reports serving 81 ZIP codes, including Sacramento, Davis, Elk Grove, Citrus Heights, Rancho Cordova, Roseville, West Sacramento, Woodland, Amador City, Antelope and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 557073. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Sutter Care at Home - Sacramento (Home Health) offer?

Sutter Care at Home - Sacramento (Home Health) offers Home Health.

How much does Sutter Care at Home - Sacramento (Home Health) cost?

Sutter Care at Home - Sacramento (Home Health) has not published its pricing. For context, communities in Sacramento that publish rates start around $3,345 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Sutter Care at Home - Sacramento (Home Health) located?

Sutter Care at Home - Sacramento (Home Health) is located at 2710 Gateway Oaks in Sacramento, California.

What do families say about Sutter Care at Home - Sacramento (Home Health)?

Sutter Care at Home - Sacramento (Home Health) carries a 4.2 out of 5 rating from 5 Google reviews. One reviewer reported months of delay getting a wheelchair and poor office follow-through. Several reviews describe other Sutter services such as hospice and equipment rental, not only home health. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Sutter Care at Home - Sacramento (Home Health)?

Yes. Sutter Care at Home - Sacramento (Home Health) is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Sutter Care at Home - Sacramento (Home Health)?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Sutter Care at Home - Sacramento (Home Health)?

Submit the Request Information form on this page, or contact Sutter Care at Home - Sacramento (Home Health) directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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