Patti Shipman
Jul 2026
Staff have been extremely nice. Tina from Social Services has been friendly & communicates well. Grant is helpful & takes his time when working with me. Night aides have been wonderful also!
Sunterra Springs Springfield
4935 S National Ave
4.3(176 ratings)
1 / 5Quick Facts
- Care focus
- Primarily short-term rehab after surgery or injury
- Therapy scheduling
- One report of therapy less than promised six days a week
- Discharge support
- Staff coordinated custom equipment for home care
What Families Think
Families overwhelmingly describe Sunterra Springs Springfield as a strong short-term rehab and skilled nursing facility, praising attentive nurses, aides, and therapists by name, clean and spacious rooms, and food that residents genuinely enjoy. A couple of reviewers reported serious lapses in medication timing, inconsistent therapy scheduling, and poor communication during discharge planning, so experiences can vary.
The Good
- Frequent praise for physical and occupational therapy staff
- Many reviewers highlight clean, spacious, well-maintained rooms
- Food repeatedly called good to excellent by residents
- Staff described as compassionate, patient, and communicative
- Several describe smooth, well-coordinated discharge planning
- Multiple mentions of successful post-surgery and injury recovery
The Bad
- One report of hour-long waits for pain medication and dosing errors
- One report of physical therapy sessions falling short of promised frequency
- One report of an uncooperative social worker during discharge planning
- One reviewer felt the facility was unsuited for a Parkinson's patient
AI-generated from reviews and community data.
About Sunterra Springs Springfield
Sunterra Springs Springfield is a skilled nursing / long term care community in Springfield, Missouri.
Families rate Sunterra Springs Springfield 4.3 out of 5 based on 176 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.3overall · 176 ratings combined
4.3★ on Google (176)
Loretta McIntyre
Jul 2026
Wonderful Rehab Experience! Bailey & Taylor are helpful & friendly aides. Darnell, Char & Mike made therapy fun while working me hard. Highly Recommend Sunterra!
Scott Jennings
Jul 2026
Diligent in nursing cares and discharge plans.
Dorothy Carter
Jun 2026
My boyfriend was there and we are very happy with the care and therapy they gave him. The nurses and the Cna's were great with him the doctors were great too! I can't Thank you all enough for the care you gave Taz while he was there. Thank you very much Ann Carter
Jean Stevens
Jun 2026
Taylor and Bailey are very caring. Whenever I am having a bad day they light it up. Their hearts are always open to anyone. I love having them as my aides.
Frequently Asked Questions
What types of care does Sunterra Springs Springfield offer?
Sunterra Springs Springfield offers Skilled Nursing / Long Term Care.
Where is Sunterra Springs Springfield located?
Sunterra Springs Springfield is located at 4935 S National Ave in Springfield, Missouri.
What do families say about Sunterra Springs Springfield?
Families overwhelmingly describe Sunterra Springs Springfield as a strong short-term rehab and skilled nursing facility, praising attentive nurses, aides, and therapists by name, clean and spacious rooms, and food that residents genuinely enjoy. A couple of reviewers reported serious lapses in medication timing, inconsistent therapy scheduling, and poor communication during discharge planning, so experiences can vary.
Work at Sunterra Springs Springfield? Claim this listing to update photos, pricing, and details — it's free.