Natalie Freeman
Jun 2026
The main reason my daughter and I chose Sunol Creek is that it felt like home. We have made the right decision to have my husband under the care of the staff at Sunol Creek. The staff are all very compassionate and caring.
Sunol Creek Memory Care
5980 Sunol Blvd
4.5(32 ratings)· Pleasanton average: 4.7
1 / 5Quick Facts
- Total units
- 46
- Licensed capacity
- 46 residents
- Licensed operator
- Pri Sunol LLC
- Community Layout
- Two small neighborhoods of 20 residents each
- Ownership
- Family-owned, part of a multi-community senior living group
- Respite Care Note
- Temporary/respite stays available, at added cost for extra care
California CDSS
What Families Think
Families describe Sunol Creek as a warm, home-like memory care community where staff and management are consistently praised for compassion and attentiveness. Reviewers highlight strong relationships with named staff members and a sense of trust in the care provided, including one account of hospice care handled with dignity. No significant complaints appear in the available reviews, though respite/short-term care may come at added cost.
The Good
- Staff described as compassionate, kind, and attentive
- Reviewers praise leadership and director by name
- Long-term resident thrived there for over three years
- Staff handled end-of-life care with dignity and respect
- Small, intimate care neighborhoods for personalized attention
- Music and interactive engagement programs for residents
The Bad
- One report that outside 1:1 caregivers cost extra
- No published pricing available
AI-generated from reviews and community data.
About Sunol Creek Memory Care
Sunol Creek Memory Care is a memory care community in Pleasanton, California, providing specialized care and support for individuals with Alzheimer's disease and other related dementias. Since opening in 2014, the community has served families across the East Bay region.
The community was purposefully designed for memory care and features two intimate care neighborhoods with 20 residents each. Sunol Creek offers round-the-clock care with professionally trained staff, specialized care plans, and a secure environment designed to reduce confusion and wandering. The community emphasizes cultivating physical, emotional, and spiritual well-being while fostering autonomy and self-esteem.
Residents benefit from structured routines and engagement programs tailored to cognitive support. The community utilizes innovative tools such as the Tovertafel, an interactive system designed to enrich residents' lives. Activities include music programs through partnerships with organizations like the Musical Memories Foundation, and residents are encouraged to participate in maintaining the community's outdoor spaces.
Sunol Creek fosters a homelike environment where residents build meaningful connections with one another. The community emphasizes creating a welcoming atmosphere where residents feel valued and supported, with staff available to provide 24/7 care and support. The community is part of the Agemark family of senior living communities, a family-owned and operated organization that has served seniors for over 35 years.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.5overall · 32 ratings combined
4.5★ on Google (32)
Laura Hanscom
Nov 2024
My Mom has been living at Sunol Creek for 5 months now, and I am so happy she is there. Danny gave us a tour and spent time with us on our first visit getting to know us and wanted to learn about Mom. There was an energy and kindness we felt instantly that we hadn't experienced at any of the other facilities we went to. Jenna at the front desk is awesome and goes above and beyond to help us out. Harmony (the Director) and her team are all excellent. I also can't say enough good things about the care givers and nursing staff. Thank you so much to the team at Sunol Creek for taking such good care of Mom!
Christine Beach
Oct 2024
Recently, my mother, who has onset dementia and memory issues, required temporary care after my father passed away, and I had to take care of personal issues and could not leave her alone. Sunol Creek Memory Care was amazing from beginning to end. It was very painful for me to have to have her stay in a place that was foreign to her, but the entire staff was just amazing from beginning to end She flourished in her new atmosphere as everyone was so very kind to her. Danny helped us from the very first connection and was genuine and kind as I went through this emotional process. Every worried text I sent was answered promptly and with so much kindness. Henry was so wonderful helping us move out her furniture when it came time to bring her home. This is a most beautiful facility with staff who seem to genuinely care for everyone there, knowing each of them by name. It is hard to put into words how grateful I was to have found this place.
David Cohen (eSeniorPlacement)
Jun 2020
I'd like to thank the team at Sunol Creek for always taking great care of our clients. Sometimes with Dementia we are faced with really challenging situations. The team at Sunol Creek understands Dementia and uses their expertise to help find personalized solutions that enhances the quality of life for their residents. They do it with warmth, empathy and a deep knowledge. It's not just the management or care givers it's the entire team working together to help their residents and support their families. Thank you for all that you do.
Lon Overacker
Feb 2019
My father was a resident of Sunol Creek Memory care for three and a half years. My father had dementia as a result of a traumatic brain injury some years earlier. Despite his failing health near the end, he thrived at Sunol Creek and was loved and cared for by everyone. Everyone we ever interacted with from the care givers, the staff, RN's, management and the director, all cared very much for the residents, showed everyone respect and treated them with dignity. As a family member, it meant so much to have an environment, including not only the staff, but the facility as well, where we felt at ease that our loved was was being cared for compassionately. For anyone reading this while researching facilities for their loved one with Alzheimer's or some other form of Dementia, I would highly recommend this facility. I'm happy to be a reference for anyone who is considering placing their loved on at Sunol Creek. I would also say you will need to be realistic and understand that this is a group facility and there isn't a one to one 24x7 care giver. Sunol Creek will accommodate outside care givers, but usually at a great cost to the resident and families. One thing that was clear to me from the beginning is that each and every resident is different. Each condition is different and wide ranging, including their health and individual needs. And that is one of the great things I observed by staff and management, that they treated their residents according to their needs and conditions. I have to mention this as an example of the caring and compassion they have at Sunol Creek. My father passed away peacefully under Hospice care in June 2018 in his room at Sunol Creek. That day before we came to say our last good byes, two of the staff members dressed my father in his favorite shirt, jeans, tennis shoes and his favorite Giants cap. I will never forget what you did for our father. Thank you!
Frequently Asked Questions
What types of care does Sunol Creek Memory Care offer?
Sunol Creek Memory Care offers Assisted Living.
Where is Sunol Creek Memory Care located?
Sunol Creek Memory Care is located at 5980 Sunol Blvd in Pleasanton, California.
What do families say about Sunol Creek Memory Care?
Families describe Sunol Creek as a warm, home-like memory care community where staff and management are consistently praised for compassion and attentiveness. Reviewers highlight strong relationships with named staff members and a sense of trust in the care provided, including one account of hospice care handled with dignity. No significant complaints appear in the available reviews, though respite/short-term care may come at added cost.
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