MyLivingChoice

SummitWest Care

2800 Printers Way Ste 200

3.7(33 ratings)· Grand Junction average: 4.2

SummitWest Care, photo 11 / 6

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1981
Service area
Serves five Colorado counties including Mesa, Pitkin
Organization type
Not-for-profit home health agency
Remote care
Offers telehealth and remote patient monitoring
Language access
Interpreters available in over 240 languages

What Families Think

Families describe SummitWest Care as a compassionate home health provider whose nurses and therapists often go above and beyond during recoveries, chronic illness management, and end-of-life care. At the same time, a notable number of reviewers report missed or late visits, inconsistent communication, and dissatisfaction with how the agency handled staffing or service changes.

The Good

  • Nurses praised for compassionate, attentive care
  • Helped families through surgery recovery and chronic illness
  • Supported NICU-to-home transitions with oxygen care
  • Responsive during medical emergencies
  • Staff described as patient and family-like

The Bad

  • Several reports of missed or late caregiver visits
  • Multiple complaints about poor communication and understaffing
  • One report of minimal caregiver training requirements
  • One report of abrupt service discontinuation without clear explanation

AI-generated from reviews and community data.

SummitWest Care is a home health agency serving Grand Junction, Colorado offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 33 reviews.

About SummitWest Care

SummitWest Care provides homecare and in-home health services in Grand Junction, Colorado, serving Mesa, Gunnison, Pitkin, Eagle, and Garfield counties. As a local, not-for-profit home health agency, the organization offers both medical and non-medical homecare services to individuals of all ages who are ill, temporarily disabled, or require long-term care.

The agency's care services include skilled nursing, therapy, and caregiving assistance with daily activities such as bathing and dressing. All nurses and therapists work under established physician plans of care. SummitWest Care also offers telehealth services and remote patient monitoring to extend care to rural areas, helping individuals manage chronic conditions and medication schedules.

SummitWest Care accepts Medicaid, Medicare, private pay, and private insurance based on the program. The organization operates as a not-for-profit entity committed to serving underserved populations and ensuring homecare services remain available for elderly and newborn populations in the community.

The agency provides free language assistance services through LanguageLine, connecting clients and their companions with live interpreters in over 240 languages, including American Sign Language. SummitWest Care complies with federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, and provides reasonable modifications and auxiliary aids for individuals with disabilities.

Types of Care at SummitWest Care

Home Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of SummitWest Care

3.7overall · 33 ratings combined

3.7★ on Google (33)

Missy DeRose

Jan 2026

via Google

Summit West has been so wonderful with my dad who is suffering from Parkinson’s! He is not an easy person but everyone who has been out here has been very patient and he gets excited to see them all! Of all the places my mom has called this was the only one who was kind when she called, answered all her questions and got someone right out to get therapy going! Thank you all!

Karthia Gangsei Grotey

Dec 2025

via Google

I was "discontinued" after about 4 months of service for reasons that aren't things I would do! Every "criminal" has the right to face their accuser and to a trial. I got neither, I am bedridden and they are stopping my service on Christmas Eve 2025. Who does that?<br>My final very sad takeaway:<br>I DON'T MATTER & YOU DON'T CARE!!

Starla Randall

Jun 2025

via Google

Outstanding compassionate nurses who are willing to work with their patients to help them get the care they need. You all do such an amazing job and we wouldn't have made it this past year without you thank you.

natalie hardy

Jan 2025

via Google

I received a phone call this morning from my father's nurse That works for summit WestCare and I'm pretty sure she saved his life this morning, so I want to give a review and a shout out to Alicia this morning. You are an angel and a godsend. Thank you

Gayle Dearlove

Nov 2024

via Google

I would not recommend these people they did not come on time they don't care they blame everything on you even though you're disabled and blind no compassion whatsoever and that was from the owner of the company when she came to my house late for our appointment and with no apologies just disrespect do not use them they're not compassionate people

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Medicare Quality of Care

SummitWest Care is a Medicare-certified home health agency (certified since 1981). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency79%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

87 completed patient surveys, 26% response rate.

Hospital outcomes

  • Discharged to the community93%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved86%US 85%
  • Patients got better at taking medications correctly82%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations78%US 61%

Service area

SummitWest Care reports serving 11 ZIP codes, including Grand Junction, Clifton, Fruita, Loma, Mack, Palisade. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 067133. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does SummitWest Care offer?

SummitWest Care offers Home Health.

Where is SummitWest Care located?

SummitWest Care is located at 2800 Printers Way Ste 200 in Grand Junction, Colorado.

What do families say about SummitWest Care?

Families describe SummitWest Care as a compassionate home health provider whose nurses and therapists often go above and beyond during recoveries, chronic illness management, and end-of-life care. At the same time, a notable number of reviewers report missed or late visits, inconsistent communication, and dissatisfaction with how the agency handled staffing or service changes.

Does Medicare cover care from SummitWest Care?

Yes. SummitWest Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use SummitWest Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit SummitWest Care?

Submit the Request Information form on this page to connect with SummitWest Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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