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Stonegate Senior Living LLC

1500 Waters Ridge Dr Ste 200

3.9(33 ratings)· Lewisville average: 4.6

Stonegate Senior Living LLC — photo 11 / 5

Quick Facts

What Families Think

Feedback on Stonegate Senior Living is mixed, with some families praising the rehab and nursing staff for helping loved ones recover from injuries like a broken hip, while others report serious concerns about billing, maintenance, and management responsiveness. A few reviews describe unresolved refund requests and unsanitary living conditions, alongside more positive comments about caring individual nurses.

The Good

  • Rehab helped a resident recover from a broken hip
  • Nursing assistants praised for making residents comfortable
  • Specific nurses noted as caring and loving

The Bad

  • One report of a $10,000 refund unpaid for months
  • One report of pest, mold, and maintenance issues
  • One report of unresponsive management and staffing problems
  • One reviewer noted a noisy shared room at night

AI-generated from reviews and community data.

About Stonegate Senior Living LLC

Stonegate Senior Living LLC is a independent living community in Lewisville, Texas.

Families rate Stonegate Senior Living LLC 3.9 out of 5 based on 33 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Independent Living

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Reviews

3.9overall · 33 ratings combined

3.9★ on Google (33)

James Fantroy

Nov 2025

via Google

The Village at Lakewest independent adult senior living facilities is one of worse kept DHA apartment in Dallas. The facility may be about 16 years old and it's a shame and a sin in my opinion, the way that they have allowed the apartments to become so dilapidated and in such bad repair. We have reported problems of rats, roaches, broken enter and exit doors, unsanitary hallways & stairways, mold & mildew in our apartments from our air conditioning system, poor air filtration systems and we have been ignored. We don't want to but apparently we're going to have to go to the federal government agencies and report these issues... All we need from Stonegate llc is for them to fulfill their contractual obligations as we do the same. We as tenants don't want any more than. By the way Stonegate llc, get some cameras at the doors, elevators and hallways, they will help you identify the individuals destroying these properties and give you an opportunity to cut back on expenses because you can charge the individual who purposely does destroy the property, than please find better managers, maintenance people, cleaning people, get a inventory and a better lawn care services. I am a tenant so I am asking.. Why has the lawn started to look so horrible? what are they growing out there now? Why want your managers tell them to wash their lawn mowers before they bring all of that mess over here from there other lawns they cut before they cuts your grass. If Stonegate llc pays for it, you get what you pay for, ALL THE WAY AROUND....

James Halloran

Feb 2025

via Google

I was happy with the service they provided in Stonemere. The nurse Susie and Tina was good caring and loving. Thank you for all your help.

Judy Toole

Mar 2020

via Google

This place does not take care of business. My husband passed away June 13. As of March 9 still no refund. Will not return calls. Have heard check is in the mail too many times. Not even we are sorry for your loss but they are happy to keep my $10,000.

Nikki Sievert Wade

Nov 2019

via Google

Minimal to no orientation, no teamwork, ADON never comes out of her office to assist in a time of need. ADON micro manages from her office or smoking behind the building. Wound care nurse does wound care on Friday & never leaves her office. Asks charge nurses to send pics of new wounds. Management will let a floor nurse &/or CNA drown & quit before they will help the staff or resolve the issue. Checks bouncing is a normal thing. Upper management doesn't not even seem concerned because they knew to cash there check last Friday at the company's bank.

Sheree Mohler

May 2018

via Google

Shout out to this facility for helping my grandmother bounce back from a broken hip. The nursing assistants did a great job in making her feel plenty comfortable and the rehab was great. The only complaint that I have is that she had to share a room with someone who kept their t.v. blaring at all hours of the night.

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Frequently Asked Questions

What types of care does Stonegate Senior Living LLC offer?

Stonegate Senior Living LLC offers Independent Living.

Where is Stonegate Senior Living LLC located?

Stonegate Senior Living LLC is located at 1500 Waters Ridge Dr Ste 200 in Lewisville, Texas.

What do families say about Stonegate Senior Living LLC?

Feedback on Stonegate Senior Living is mixed, with some families praising the rehab and nursing staff for helping loved ones recover from injuries like a broken hip, while others report serious concerns about billing, maintenance, and management responsiveness. A few reviews describe unresolved refund requests and unsanitary living conditions, alongside more positive comments about caring individual nurses.

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