Stevens Point Health Services

1800 Sherman Ave

3.5(45 ratings)· Stevens Point average: 4.1

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Quick Facts

Total units: 50
Medicare rating: 1 of 5
Ownership: For profit, Limited Liability company
Certified beds: 50
Inspections: View history (68 citations)
Religious services: Weekly Tuesday Lutheran church services on-site

What Families Think

The Good

Riverside setting with walking trails and fishing access
Personalized care approach tailored to each resident
Weekly on-site Lutheran church services
Shares campus with assisted living for continuum of care
Daily activity programming throughout the week

The Bad

No published pricing information available
No amenities listed for this community

AI-generated from reviews and community data.

Stevens Point Health Services is a senior living community in Stevens Point, Wisconsin offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 45 reviews.

About Stevens Point Health Services

Stevens Point Health Services is a skilled nursing facility in Stevens Point, Wisconsin, located on the wooded banks of the Wisconsin River adjacent to scenic walking trails. The community shares its campus with River View Lodge Assisted Living and houses 50 private beds.

The facility's activity department maintains daily programming throughout the week to keep residents engaged. The community emphasizes personalized care, with staff working to understand each resident's unique preferences and personalities. Local church services are available, with weekly Tuesday services offered by St. Paul Lutheran Church and Trinity Lutheran Church for interested residents.

The setting provides opportunities for recreation and connection with nature, including fishing along the river in summer months. The facility operates according to stated values of trust, engagement, competence, respect, and passion in delivering care to residents and their families.

Types of Care at Stevens Point Health Services

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

Emergency Call System
Private Rooms
Wheelchair Accessible

Community Amenities

24-Hour Staff
Housekeeping
Laundry Service
Medication Management
On-Site Nurse (RN)
Outdoor Patio
Walking Paths

Activities

Religious Services
Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Stevens Point Health Services

3.5overall · 45 ratings combined

3.5★ on Google (45)

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Rick Trautschold

Aug 2026

via Google ↗

My wife is the Power of Attorney for her brother who is and has been a resident of Stevens Point Health Services for the past 2+ years due to a stroke which requires considerable care. As I write this review we have been very thankful for the nursing care, the therapy he’s received, and the attention & concern for his well being from all of the SPHS staff. It has been very good and extremely appreciated by us, his family.<br>Recently a couple of things prompted this review. At the end of July, he needed to see a specialist outside the facility. This change to his normal routine “normally” would cause some major anxiety, but “Heather” from the staff accompanied him to the appointment and included my wife in the appointment. (I should mention that we reside in Tennessee.). The anxiety level was greatly reduced because of her accompanying him to this appointment. We are very much appreciative of her.<br>And finally, a special and heartfelt recognition of Business Manager, “Irene” for helping, assuring and leading us through the transition from private pay to Medicaid was amazing. Her knowledge of this process helped us so much and reduced our stress level.<br>THANK YOU SPHS!

Mico Sucevic

Jul 2026

via Google ↗

My mom has been in this nursing home for about 6 months. The clinical staff have been very caring, very good at communicating with me regarding her cares and just overall great. The administrative staff has been more than wonderful and helpful with paperwork.

Kass Cee

Jun 2026

via Google ↗

I wish there was an option for zero stars. If you value your loved one, please advocate for a safer facility. This establishment basically dehydrated and starved my father to death. They are short staffed, trick people into signing documents without being able to read them or discussing with their family members. When confronted with their negligence and fraud they chose to just not return phone calls or emails unless you just show up. Please check on your loved ones if they are in their care and have labs done outside of this hell hole. Not to mention the lobby always stinks like cigarettes because residents park their wheelchairs in front of the doors and chain smoke.

Linda Simonis

May 2025

via Google ↗

I came for rehab from March 3rd to April 30th. All the people were very kind. Becky in Entertainment really gets involved with the patients, and makes you feel welcomed. Austin helps solve any problems you need fixed and Melissa is an awesome Case manager. The ladies overnight are like angels. Overall, my rehab stay was very beneficial to my health. Thank you!

Shelby Mevis

Mar 2025

via Google ↗

Please don’t bring your loved ones here. Visited my precious grandma and was disgusted by how awful the staff are here. They are the rudest ‘health care’ workers I’ve ever encountered, although I’m not sure they care about anyone’s health at all. My grandma is not well taken care of. They brought us a poopy shower chair with scum and skin flakes on it. They have the wrong patient’s chart in her room- extremely dangerous. I voiced my concern to the DON about my grandma being dehydrated- I was ignored, talked down to, and told to focus on the bigger picture. That evening my grandma ended up in the hospital with sepsis and dehydration. When you approach the staff with a question or in need of assistance they respond. “What do you want”. They forget to feed her too and leave the food she requested on the nurses station- nurse didn’t bring it. We had to go looking for her food hours later. I tried to give these people a second chance. But each day they just proved to be more rude, and careless. Zero starts. Owner- don’t waste your time responding. Fix your staff.

Government Inspection History

11 inspection visits in the last three years, 68 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 23, 2025Fire Safety StandardHealth Standard14 citations

Establish policies and procedures including evacuation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2025
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 12, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadDeficient, Provider has no plan of correction
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2025

Jun 13, 2025Health Complaint5 citations

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 10, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 10, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 10, 2025

Apr 8, 2025Health Complaint4 citations

Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025

Feb 11, 2025Health Complaint2 citations

Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025

Nov 6, 2024Health Complaint2 citations

Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2024

Aug 13, 2024Health Complaint2 citations

Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 6, 2024

May 8, 2024Fire Safety StandardHealth ComplaintHealth Standard21 citations

Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2024
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2024
Meet requirements for the use of electrical equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 3, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 21, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2024
Have power receptacles that are properly grounded.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 3, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Severity C of L: potential for minimal harm, widespreadCorrected Jun 3, 2024

Feb 12, 2024Health Complaint3 citations

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 6, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

Jan 8, 2024Health Complaint3 citations

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 1, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2024

Nov 22, 2023Fire Safety Complaint1 citation

Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 15, 2023

Apr 18, 2023Fire Safety StandardHealth Standard11 citations

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Stevens Point Health Services offer?

Stevens Point Health Services offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Stevens Point Health Services located?

Stevens Point Health Services is located at 1800 Sherman Ave in Stevens Point, Wisconsin.

How did Stevens Point Health Services do on recent health and safety inspections?

Stevens Point Health Services had 11 government inspection visits in the last three years, with 68 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Stevens Point Health Services?

Submit the Request Information form on this page to connect with Stevens Point Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Stevens Point, Wisconsin0 mi

3(3)

Skilled Nursing / Long Term Care

Stevens Point Health Services

Quick Facts

What Families Think

The Good

The Bad

About Stevens Point Health Services

Types of Care at Stevens Point Health Services

Amenities

Room Amenities

Community Amenities

Activities

Need help deciding?

Reviews of Stevens Point Health Services

Request information

Government Inspection History

Frequently Asked Questions

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