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Sterling Oaks Rehabilitation

25150 Lakecrest Manor Dr

3.7(71 ratings)· Katy average: 4.5

Sterling Oaks Rehabilitation, photo 11 / 5

Quick Facts

Total units
126
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
126
Admissions availability
Admissions accepted 24 hours a day, every day
Rehab provider partnership
Rehabilitation programs delivered through Reliant Rehabilitation
Hospital adjacency
Located near Memorial Hermann Katy Medical Center

What Families Think

Sterling Oaks Rehabilitation is a skilled nursing and rehab facility in Katy, Texas, that draws a mix of very positive and very negative feedback. Several reviewers praise the physical therapy team and cleanliness of the building, while other families describe serious lapses in supervision and communication during a loved one's stay.

The Good

  • Physical therapy staff praised for support and progress
  • Facility described as new and clean
  • Private rooms called well-appointed
  • Activity director praised for engaging entertainment programs
  • Meals described as satisfactory

The Bad

  • Multiple reports of slow or unresponsive staff to call requests
  • One report of a resident found injured with no explanation given
  • One report of staff refusing to contact family when requested
  • One report of a social worker being unreachable for weeks

AI-generated from reviews and community data.

Sterling Oaks Rehabilitation is a senior living community in Katy, Texas offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.7 out of 5 across 71 reviews.

About Sterling Oaks Rehabilitation

Sterling Oaks Rehabilitation is a skilled nursing and rehabilitation facility in Katy, Texas, offering 126 beds across more than 61,000 square feet. The community provides short-term rehabilitation and extended stay services, with admissions accepted 24 hours a day, seven days a week.

The facility partners with Reliant Rehabilitation to deliver personalized rehabilitation programs tailored to each resident's unique needs and goals. Sterling Oaks develops individualized care plans for residents recovering from falls, strokes, brief illnesses, or other conditions requiring skilled nursing care, with a team of trained professionals committed to helping residents regain independence and return to the community or establish a healthy long-term living environment.

Located at the corner of Franz Road and Katy Fort Bend Road, Sterling Oaks has convenient access to Highway 99 and Interstate 10, with proximity to Memorial Hermann Katy Medical Center. The facility emphasizes wellness and independence through its comprehensive rehabilitation and skilled nursing services, striving to maintain the highest standards of care in a compassionate and professional environment.

Types of Care at Sterling Oaks Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Sterling Oaks Rehabilitation

3.7overall · 71 ratings combined

3.7★ on Google (71)

Ginny LaGroue

Jul 2026

via Google

My 96-year-old mother recently passed away while residing at Sterling Oaks. I want to thank the Sterling Oaks staff for the compassionate, excellent care they provided.<br>She made friends with other residents, and they would socialize at many of the social activities.<br>Family members would also participate in some of the social activities. One day my brother and I were playing bingo with my mother and her roommate. He was teasing me that he had more wins than me. That’s the competitive nature trait we inherited from our mother.<br>For most of her stay, my mother resided in hall 200. I would like to thank all the staff of that hall who treated my mother with kindness and gentleness. I would like to give a shout out to CNA Alieu who took care of my mother the longest. He is very kind and compassionate and takes good care of his patients. He was a godsend to our mother.<br>I would like to thank LVN Belinda and Kim (100 hall) who always answer my questions and listen to my concerns about what was going on with my mother.<br>I would also like to thank CNA Javonte and CMA Monsvrat who bought a smile to her face.<br>I will never forget all the staff who came and shared their kind feelings about my mother. It was wonderful to hear.

Joshua Orrillo

Jun 2026

via Google

No nursing home is perfect, and many are far from it. It is very unfortunate that the nursing home system here in the United States is in desperate need of restructuring. My grandmother Rosa had a stroke in July of 2025 and she was left in a vegetative state. We had awful, horrendous experiences with two other nursing homes, until we found this one. It is not perfect, but it was truly the best one we could find in and around the Houston area that would accept a medicaid/medicare bed. This place as imperfect as it has some angels working there. I must shout out JJ Sierra the man who helped us get a bed in the first place; he is genuinely a fantastic human being. Then the nurses Joseph, Celestina (Tina), and Amanda are some hardworking, kind, loving individuals I will eternally be grateful for. They deserve tons of credit for the amount of work they must balance. Then some of my personal favorite staff, two hardworking angels, two Nursing Assistants Jessica and Ugochi (Gucci). They both been as loving, attentive, and as caring as any can possibly imagine. May God bless these individuals and may God continue to help this facility and many more like it. And although, my grandmother is no longer with us, I know she would be extremely grateful as and my family and I are eternally grateful. Thank you!

Josh Hutnek

Jun 2026

via Google

Called and they just transfer you to a voicemail. Called back and they said just leave a voicemail. I'll leave a review instead. You could have just said you aren't accepting new patients

S L Teng

Apr 2026

via Google

Don’t send anyone there. Poor care service.

Whitney Magnuson

Apr 2026

via Google

My grandmother was sent here after a fall resulted in a broken shoulder. When she needed help from nursing staff to go to the bathroom overnight, the nursing staff ignored her. When she started yelling in order to get their attention, they yelled back for her to "shut up" and once again refused to help her. When she then wet the bed because she was unable to get to the bathroom, they got angry at her, moved her to a wheelchair in the tv room and made her stay there the rest of the night instead of returning to her bed, so she was unable to sleeep at all. She also requested that staff call her family, and they refused multiple times. When my family arrived the next day and heard what happened, we immediately checked her out and had to sign her out against medical advice. But literally anywhere is better than here. Do not send a loved one to this location, they will be gravely mistreated and ignored.

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Government Inspection History

7 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2026Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2026

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026

Apr 15, 2026Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 17, 2026

Nov 19, 2025Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 20, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2025

Sep 29, 2025Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 28, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2025

Feb 27, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2025

May 31, 2024Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 21, 2024

Jan 5, 2024Fire Safety StandardHealth Standard3 citations
  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 9, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 26, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sterling Oaks Rehabilitation offer?

Sterling Oaks Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Sterling Oaks Rehabilitation located?

Sterling Oaks Rehabilitation is located at 25150 Lakecrest Manor Dr in Katy, Texas.

What do families say about Sterling Oaks Rehabilitation?

Sterling Oaks Rehabilitation is a skilled nursing and rehab facility in Katy, Texas, that draws a mix of very positive and very negative feedback. Several reviewers praise the physical therapy team and cleanliness of the building, while other families describe serious lapses in supervision and communication during a loved one's stay.

How did Sterling Oaks Rehabilitation do on recent health and safety inspections?

Sterling Oaks Rehabilitation had 7 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sterling Oaks Rehabilitation?

Submit the Request Information form on this page to connect with Sterling Oaks Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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