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Sterling Care Riverside is a skilled nursing and rehabilitation facility in Belcamp, Maryland that offers around-the-clock nursing, therapy, and specialized medical support for short-term recovery and long-term care. Reviewers frequently praise individual caregivers, housekeeping, and activities staff, but several raise serious concerns about medication management and basic care practices for residents who can't advocate for themselves. Families consistently stress the importance of staying closely involved and checking in often.
AI-generated from reviews and community data.
Sterling Care Riverside is a senior living community in Belcamp, Maryland offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 247 reviews.
Sterling Care Riverside in Belcamp, Maryland, is a skilled nursing and rehabilitation facility providing personalized care for both short-term recovery and long-term support. The community delivers around-the-clock nursing care, advanced therapies available up to seven days per week, and individualized care plans designed to help residents achieve measurable progress and regain independence.
The facility offers comprehensive medical services including skilled nursing care, rehabilitation therapies focused on mobility and daily skills, orthopedic recovery support, intravenous treatments, wound care, post-stroke rehabilitation, cardiac monitoring, respiratory care, and pain management. Mental health support, diabetes management, nutritional planning including enteral nutrition and TPN, and end-of-life care are also available. Physical therapy and daily support services help residents maintain or regain strength and function.
Sterling Care Riverside provides specialized programs for residents with conditions including joint replacement recovery, fractures, heart disease, chronic lung diseases, and obesity-related health needs. Licensed physiatrists oversee medicine and rehabilitation supervision, and care coordinators offer personalized guidance to help residents navigate their treatment plans and care transitions.
In 2026, the community received the Bronze Quality Award from the American Health Care Association and National Center for Assisted Living, recognizing its commitment to quality improvement and performance excellence. It is Harford County's only Bronze Quality Award recipient. The facility emphasizes a mission of treating residents, families, and caregivers with the highest level of dignity and respect within a nurturing environment focused on continuous improvement.
The community has been part of the Belcamp, Maryland area for many years and is dedicated to creating a warm, respectful environment where residents feel valued, supported, and at home throughout their stay.
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Help Me Choose4.2overall · 247 ratings combined
4.2★ on Google (247)
D. H.
Jul 2026
Terrance services housekeeping and laundry. He honors his word and does all he can to provide excellent service to residents and families. Sterling Care has an awesome activities coordinator and team. They are accommodating to residents and guests, activities are enjoyable, and you anticipate attending the next activities. Thank you Team! I give them a five-star!
Bonita Hawley
Jun 2026
The staff has been very mind and helpful to my sister, Charlotte Neeper. She enjoys the meals and the activities.
linda delbridge
Feb 2026
Update- I was contacted by the facility administrator and was able to talk about our experience there. He was willing to listen to our concerns our mom’s care while there. Hopefully this will help someone else. No matter where your parent goes, keep close tabs on everything because I think care issues happen at all of them. Our elderly mom was there for three weeks. We were pleased with how she was treated by staff for the most part. There were a few times Mom was encouraged to “just go in the bed and I’ll clean you up”, which was very upsetting to her. The proper use of a fractured bedpan should be reviewed with staff. She had a surgically repaired broken femur, near the hip joint and using one improperly is painful for the patient. Good point- any necessary testing/procedures were done promptly. Amber is especially good at communicating with family. You hear good and bad about all places like this so it’s important to be a presence for your loved one. If they can speak for themselves and understand it’s easier but if they are impaired with dementia, you must be a frequent advocate for them, wherever they are. Prescribing meds and their dosages happens at a higher level than the nurses and their staff so I would suggest that you be sure to have an updated list to review in real time. We were very concerned with Mom’s lethargy and inability to participate in PT. We thought it was oxi causing it and asked that it be cut back. No one told us about the twice daily 750mg doses of a muscle relaxer she was getting. If you’re too out of it to eat, you don’t have the energy to do therapy, plus you can’t stay awake to try. In a short time, palliative/hospice care will be mentioned, which is very upsetting. We credit the CNAs, LPNs and nurses with getting Mom to walk to the bathroom when needed. Yes, she needed a lot of help but they had her doing it! Their care of her made all the difference. I can’t remember all the names, or didn’t see their tags but want to mention Amber, Wannie, May, Celine, Latavia, Sereta, Princess and Esther especially, as excellent caregivers. If this review were for them, it would be five stars. I reduced it to two stars this morning after seeing our Mom sitting at the table, fully dressed, eating breakfast after walking to the table (with assistance) after being advised to put her in hospice care to die. Again, be a daily presence for your loved one if possible.
Megan Tolliver
Feb 2026
I’m giving a 1 star rating. There are a few select staff there that are great. They treated my grandmother with dignity and actually cared about her well fair. They did their best and it really showed. However, If you have a loved one with dementia or can’t advocate for themselves watch this place like a hawk! Try to check in at different times throughout the day. Ask questions. Questions about what/how much they ate and drank. Bathroom habits, ect… My grandmother was there for a fractured hip. She was way over medicated! Medicated to the point she couldn’t eat or drink on her own. Could barely stay awake and very lethargic. Because of that she wasn’t able to get up to use the bathroom. Some of the staff were resistant to use a bedpan pan and she was told to “just go” in her diaper. When they were willing to actually use a bedpan they put it under her the wrong way on 2 separate occasions because “that’s how they were trained.” That caused her a lot of unnecessary pain. She was too weak from lack of nutrition/over medicated to do the physical therapy and “rehab” that she was there to do. This lead the higher ups to decide she needed palliative care and to just “make her comfortable.” When we found out how much medication she was receiving we cut down on the amount. She was then about to get up to use the bathroom with assistance. She was able to eat and drink more and was more alert. We got her out of there as soon as we could. She’s made a lot of improvement now that she’s not under their “care” anymore. With assistance She can get up, get dressed, walk and eat. Stark contrast with her conditions at Sterling! If it was up to them and their treatment team she would have just continued to be over medicated, let her waste away and die. It’s completely disgusting and heartbreaking.
Roger Tatuem
Nov 2025
I am Biishop Roger Tatuem, Overseer of Helping Hands Ministries in Churchville, Maryland. I. Visited my parishioner, Minister Janice Grant. I prayed for both Min Grant and her roommate. The facility was clean and absent of the fowl odor normally found in nursing facilities. The front desk staff was very polite and helpful. My grandmother, Eva M Logan was a patient at this facility in 1998-99. In my opinion, she was not well cared for and eventually passed while there. I witnessed a remarkable improvement since her stay there.
3 inspection visits in the last three years, 70 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 1, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 27, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 27, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 27, 2026
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023
Perform COVID19 testing on residents and staff.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2023
Have restrictions on the use of portable space heaters.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2023
Ensure gas and vacuum piping is labeled.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2023
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2019
Meet other general requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2019
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2019
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 28, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sterling Care Riverside offers Skilled Nursing / Long Term Care.
Sterling Care Riverside is located at 1123 Belcamp Garth in Belcamp, Maryland.
Sterling Care Riverside is a skilled nursing and rehabilitation facility in Belcamp, Maryland that offers around-the-clock nursing, therapy, and specialized medical support for short-term recovery and long-term care. Reviewers frequently praise individual caregivers, housekeeping, and activities staff, but several raise serious concerns about medication management and basic care practices for residents who can't advocate for themselves. Families consistently stress the importance of staying closely involved and checking in often.
Sterling Care Riverside had 3 government inspection visits in the last three years, with 70 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Sterling Care Riverside and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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