Judy VIP
Jun 2026
Really nice people that work there. My mom is getting great care. The facility itself is nice, and well kept. My husband wishes his mom was there instead of where she is and that says a lot!
Sterling Care Bel Air
410 East Mcphail Road
4(189 ratings)
1 / 5Quick Facts
- Total units
- 155
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 155
- Quality recognition
- 2026 Bronze Quality Award from AHCA/NCAL
- Rehab schedule
- Therapy services available up to seven days weekly
- Physician oversight
- Licensed physiatrists supervise rehabilitation medicine
- Language access
- Language assistance services available upon request
CMS Care Compare
What Families Think
Sterling Care Bel Air is a skilled nursing and rehabilitation facility in Harford County, Maryland, praised by many reviewers for caring, supportive staff and a well-kept environment. However, a subset of reviews raise serious concerns about supervision, cleanliness, and safety, particularly for residents who cannot advocate for themselves.
The Good
- Staff frequently described as caring and supportive
- Facility reported as nice and well kept
- Rehabilitation therapies offered up to seven days a week
- Recognized with 2026 Bronze Quality Award from AHCA/NCAL
- Wide range of specialized clinical services offered
The Bad
- One report of a resident left in soiled diapers for hours
- One serious account of delayed medical response leading to death
- Concerns about lack of bed railings or alarms for safety
- One report of a dirty, ant-infested room and missing TV/phone
AI-generated from reviews and community data.
About Sterling Care Bel Air
Sterling Care Bel Air is a skilled nursing and rehabilitation facility located in Bel Air, Maryland, in Harford County. The community provides short-term inpatient rehabilitation, skilled nursing care, and long-term care tailored to meet the unique needs of each resident in a warm, home-like environment.
The facility offers comprehensive medical services including around-the-clock nursing care, therapies aimed at improving mobility and communication abilities available up to seven days per week, and expert rehabilitation support to restore function and independence. Specialized services include post-orthopedic recovery, intravenous treatments, wound care, post-stroke rehabilitation, cardiac monitoring, respiratory support, pain management, and end-of-life care focused on comfort and dignity.
Additional clinical offerings include mental health assessments and therapeutic support, diabetes management with ongoing monitoring and nutritional planning, and personalized dietary guidance including enteral nutrition and TPN. The facility employs licensed physiatrists to provide medicine and rehabilitation supervision, and structured activities are available to support residents' physical, emotional, and social well-being.
Sterling Care Bel Air is committed to delivering care in a compassionate, supportive setting where caregivers form meaningful connections with residents. The facility was recognized in 2026 with the Bronze Quality Award from the American Health Care Association and National Center for Assisted Living, representing one of only nine skilled nursing facilities in Maryland to earn this distinction. Language assistance services are available upon request.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 189 ratings combined
4★ on Google (189)
Karen Mcdo
Apr 2026
Great staff everyone's caring and very supportive of my needs. I want everyone who I've come in contact with to get a raise i appreciate all their help in getting my health and healing of my fractured left ankle healed. I just want to thank my God for giving me strength and I pray that I will gain full recovery soon.🙏🏾
Sylvia Bruno
Apr 2026
My father was just admitted last week I went to visit him for the first time I didn't like what I saw. His room is very small His bed is near a window we're I saw ants crawling around the window. A TV was not on the wall it was laying down on a desk and no phone. It just appeared to me that the staff doesn't care about him. The room was very dirty. We did not see a doctor so we can discuss his care. I was in tears when I left. I didn't like what I saw
Carolyn Barron
Mar 2026
My concern is the safety of certain patients. Because there are no bed railings, that is a concern for me. The staff is awesome. I am sure they are stretched to the limit. But they do offer a solution of sitting the patient in the hall where they can keep an eye on that particular patient. Most rehab places smell pissy but this facility does not. However, I have not seen anyone clean the bathrooms. This is a concern.
Dawn Bayer
Jan 2026
I wish there was an option for no stars, but unfortunately I have to give it one. If you have a loved one with dementia or cannot speak for themselves, this is not the place for them. My father laid in soiled diapers for hours, ignored and kept out in the hall so they could watch him because they do not have bed alarms. My dad was there for a month for “rehab”. The last two weeks he was there I had to hire private care to make sure he was being changed, fed and taken care of. I went in there one morning and he was completely unresponsive, they told me he was fine. I made them call an ambulance and there he was found to have pneumonia and severely dehydrated. He passed away on Wednesday exactly a month from being taken to the hospital from this horrible facility. I often think of he’d still be with us today had he’d gone somewhere else where he would have gotten the proper care he needed. The only caregiver/aide there that actually cared about my dad and anyone there was Taylor. This place needs to be SHUTDOWN.
Frequently Asked Questions
What types of care does Sterling Care Bel Air offer?
Sterling Care Bel Air offers Skilled Nursing / Long Term Care.
Where is Sterling Care Bel Air located?
Sterling Care Bel Air is located at 410 East Mcphail Road in Bel Air, Maryland.
What do families say about Sterling Care Bel Air?
Sterling Care Bel Air is a skilled nursing and rehabilitation facility in Harford County, Maryland, praised by many reviewers for caring, supportive staff and a well-kept environment. However, a subset of reviews raise serious concerns about supervision, cleanliness, and safety, particularly for residents who cannot advocate for themselves.
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