Star Pointe Senior Living

4300 Chris Dr SW

4.2(28 ratings)· Huntsville average: 4.3

Part of The Cottages · 23 communities · 4.5★ average

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Quick Facts

Care transition option: On-site access to Star Pointe Senior Living campus
Pet policy: Pets allowed with an additional deposit
Service model: À la carte services residents can customize

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and residents generally like the apartments and grounds at The Commons, calling them clean, well-maintained, and friendly, especially in earlier years. However, several more recent reviews describe a sharp decline tied to frequent management turnover, unresponsive staff, and reduced services.

What reviewers praise

Clean, well-maintained apartments and grounds
Friendly, social residents who gather in common areas
Full kitchen, in-unit washer/dryer in each apartment
Helpful individual staff members praised by name
Walker/wheelchair-friendly community

What reviewers flag

Several reviewers report high management/staff turnover
Multiple reports of unresponsive staff and voicemail-only hotline
One report of maintenance delays and removed services
One report of staff being curt or dismissive with residents

AI-generated from reviews and community data.

Star Pointe Senior Living is a senior living community in Huntsville, Alabama offering Assisted Living, Memory Care and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 28 reviews.

About Star Pointe Senior Living

The Commons is a 55+ active adult community in Huntsville, Alabama, offering independent living in one- and two-bedroom apartments across four floor plans. The community is designed for adults seeking comfort, convenience, and connection without the responsibilities of home maintenance.

Residents enjoy a variety of amenities, including a local partners program, concierge services, and thoughtfully designed community spaces that encourage social engagement. The apartments feature private bathrooms, bedrooms, and modern finishes, designed to provide both independence and convenience.

The Commons distinguishes itself through flexible, à la carte services tailored to individual needs, allowing residents to customize their lifestyle. Members also have access to Star Pointe Senior Living, conveniently located on the same campus, enabling a smooth transition should care needs change while remaining in a familiar community.

The community is conveniently located just minutes from Redstone Arsenal, downtown Huntsville, and Memorial Parkway, providing easy access to shopping, dining, and entertainment options.

Types of Care at Star Pointe Senior Living

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

Cable or Satellite TV
Kitchen
Multiple Floor Plans
Private Bathroom
Private Rooms
Washer & Dryer
Wheelchair Accessible
Wi-Fi / High-Speed Internet

Community Amenities

Gathering / Activity Spaces
Housekeeping

Activities

Grocery Shopping and Errands
Social Activities

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Reviews of Star Pointe Senior Living

4.2overall · 28 ratings combined

4.2★ on Google (28)

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Mary Marshall

May 2024

via Google ↗ · Report

A year ago, my review of Commons was bad... It's improved tremendously with the arrival of a manager who gets things done and perhaps the owner listens to! Service and maintenance have improved. Keep it up!<br>Great Potential, Terrible Management! My review WAS Good, now No More! Recently the complex changed ownership and Everything has gone Downhill quickly. My brother has lived in 1 BR+Den apartment at The Commons for five years. Overall, the location, apartment size, co-located living options available on-site, the building design, secure entries. Now, No service coordinator, Maintenance delayed or non-existent, Services removed. Can't understand why an owner would neglect residents or damage such potential.

Talbot Hackett

May 2023

via Google ↗ · Report

I have to agree with the most recent reviews. My mother moved here 4 years ago and things were quite nice. As one review mentioned, April was professional, caring, and very easy to work with. Unfortunately, she left for a better job. For the past 2 years, the place has steadily gone downhill. The personnel (with the exception of Will) are snarky and uncaring. To help a resident or potential resident is an interruption from playing solitaire on thiepr laptop. We're in the process of finding a new place. I would definitely NOT recommend The Commons.

Vickie Bennett

Jan 2023

via Google ↗ · Report

Although The Commons is very well maintained, if you have ANY other alternative, take it. They do NOT live up to their advertising and staff turnover is outrageous. They are more concerned with getting their money than providing the services they advertise.

Robert Edwards

Sep 2022

via Google ↗ · Report

Stay away from this place. In the past they were a good place to live. Now, they are impossible to get answers from when you need help. The fourth new manager within the last year, quit. When their hotline answers, it goes straight to voice mail and nobody responds. The only phone number they do answer is the one for new rentals. If you call that number for help, they just forward you to an number that nobody answers.

Lujan Zayas

Mar 2022

via Google ↗ · Report

Muy lindo y tranquilo el sitio fui el busqueda de un cuarto y baño pero parecer q los alquila muy rápido,y todo limpió

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Frequently Asked Questions

What types of care does Star Pointe Senior Living offer?

Star Pointe Senior Living offers Assisted Living, Independent Living and Memory Care.

Where is Star Pointe Senior Living located?

Star Pointe Senior Living is located at 4300 Chris Dr SW in Huntsville, Alabama.

What do families say about Star Pointe Senior Living?

Star Pointe Senior Living carries a 4.2 out of 5 rating from 28 Google reviews. Families and residents generally like the apartments and grounds at The Commons, calling them clean, well-maintained, and friendly, especially in earlier years. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Star Pointe Senior Living?

Submit the Request Information form on this page, or contact Star Pointe Senior Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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