St. Mary Villa for Independent & Retirement Living

Terri S

May 2024

via Google ↗

My mother is a fairly new resident so we are sharing feedback based on the sales experience and the welcome. We looked at several facilities, and St. Mary’s stood out with its strong caring from the staff that works directly with residents. There is a feeling of joy and engagement when you tour and spend time there. Aaron, Director of sales, Is a very special individual who goes beyond a mere professional. He saw to all of our needs as potential customers, but we note he is always aware of the full surroundings and takes ownership for much that goes on in the facility. He was instrumental in resolving problems he did not own with our doctors office. As we are settling in for the last couple months, one person in a staff position left, and we are having typical challenges with an employee turnover that I suspect will be resolved very soon. We are grateful our mom is in a facility where the staff that interacts with residents clearly has so much passion and heart.

anne lavancher

May 2024

via Google ↗

My aunt needed a place in which to move that would help with some activities of daily living and St. Mary was recommended to us. Aaron met with us and showed us various space within the community. We talked quite a bit, and he shared his, and the care givers’ philosophy in caring for residents . It became evident that the residents care and what is best for them is at the forefront. Yes, the buildings are older and dated however there were plenty of positive aspects that made our decision a difficult one. St. Mary was clean, the grounds are spacious, the chapel was beautiful and calming (even for those of us who are not religious) and the buddy system for residents made me feel comfortable that my aunt would be partnered with a likeminded person upon her arrival. Through the process Aaron checked in me without exerting pressure to secure a room. It was evident that he truly wanted what was best for my aunt. The only reason she is not currently living St. Mary was our need to move her closer to family.

L Hanni

May 2024

via Google ↗

Caring and clean. We are so pleased with the staff & facility. Our loved one is in the memory unit here at St Mary’s . The staff is so kind, Tia has been so sweet and supportive with our transition. Her caring demeanor is such a blessing to St Mary’s. Aaron was our first point of contact, he helped us through the admissions process with ease and was available for any of our questions and concerns. We are so happy with our choice, you will be too.

Missy Girl

Oct 2023

via Google ↗

This place is almost impossible to get someone to answer the phone and it smells bad! I wanted to visit my aunt in the nursing section and had to call to verify her room number.I called 8 times, no one answered ! 8 times !!! I get there and there is a lady sitting at the front desk eating chips and texting in her phone. Explain to her I was calling and no one answered, her reply was”ok well what do you want”? I finally get the room number for my aunt. I walk down the hall way and a very unpleasant smell hits me as I turn the corner. Gross! Then I see about 5 to 6 residents sitting in wheelchairs just staring at me.Two nurses standing by a rolling cart looking at their phones. In the mean time there were residents who needed help including my aunt ! Stop gossiping and the personal chitter chatter and help the residents!

lori hamilton

Feb 2020

via Google ↗

Wonderful staff. We sent Mom there so we could get her area in order she spent 4 days there and was just as happy when we picked her up as she was when we dropped her off. She said the Nurse was wonderful and everyone was kind. Food is her favorite thing and they feed her well, which made her very happy. Her room was very nice and clean. We will use them again. Thanks St Mary Villa for taking such good care of Mom