john ging
Jan 2026
I called a few times and they just pick up the phone and hang it up! Not very professional at all!
1 / 5Quick Facts
- Total units
- 155
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 155
- Inspections
- View history (44 citations)
- Memory care support
- Provides specialized Alzheimer's and memory care
CMS Care Compare
What Families Think
Reviews of St Joe Manor are sharply split: some families describe a clean, welcoming community with caring staff and good food, while others report serious problems including theft, cleanliness issues, and unresponsive staff. The facility offers skilled nursing along with rehabilitation and Alzheimer's/memory care support, but experiences appear to vary widely depending on staff and timing.
The Good
- Some reviewers describe facility as clean and odor-free
- Praise for friendly, caring staff from multiple visitors
- Food described as appetizing by some reviewers
- Spacious private rooms available for residents
- Offers rehabilitation and specialized Alzheimer's care
The Bad
- One report of stolen personal belongings during stay
- Multiple reports of slow response to maintenance and cleanliness issues
- One report of unaddressed bathroom odor and hygiene neglect
- One report of rude or neglectful staff behavior toward residents
AI-generated from reviews and community data.
St Joe Manor is a senior living community in Bonne Terre, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.3 out of 5 across 36 reviews.
About St Joe Manor
St. Joe Manor is a senior living community in Bonne Terre, Missouri, offering skilled nursing, rehabilitation services, assisted living, and specialized Alzheimer's care.
The facility features bright, open common areas, comfortable sitting areas, intimate dining, and spacious resident rooms designed to support resident wellness and comfort.
The community provides healthcare assistance services delivered by health professionals to address residents' medical needs and complications through effective and efficient procedures. Staff are trained to support residents with memory loss illnesses and help residents maintain independence while receiving professional care.
The community emphasizes compassionate care and meaningful relationships with residents, incorporating memory-based activities to strengthen connections and maintain residents' dignity.
Types of Care at St Joe Manor
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of St Joe Manor
3.3overall · 36 ratings combined
3.3★ on Google (36)
Dustin Atwood
Sep 2025
I was placed into this place at one of the worst times in my life, I had paralysis in my lower half, and no one could figure out why. This is the worst place imaginable to send your loved ones, so not send them here unless you have a vendetta out against them. The food here is burnt, tasteless, and they reuse food from days before, only turn it into new dishes way past when you are suppose to use food. The place is a lie, I was shown a website, and nothing from the site fit the place once I got there. The staff plays around, ignores clients, and leaves clients needing things for long periods. There is thiefs at this place, I had a bunch of my things high valued items stole when I went to have a surgery. The head of the place is rude, neglectful, and you never see her she is like the Wizard of Oz only there are no curtains just a lack of respect, and no contact with clients. The place is dirty, the bathroom in the room I was in had stains and what seemed to be mold, and the power outlets in my room never worked in the 4 weeks I was there. I was given a broken bed upon arriving, and it took them almost a full week to get a bed not broken. Staff at night especially are rude, I was screamed at, and made to have a panic attack by a certain staff member. This is no place to do rehab, and this for sure is no place to put your loved ones long term. I would not put my enemies in this place.
Lora Jo Parks
Jun 2025
Exceptional company.
Deb Porter
Jun 2023
Beautiful lobby, clean facility! The staff and management go above and beyond for their residents!
Janice Jenkins
Jun 2023
Told everyone. My sinks been leaking since I moved to this room. "Oh we fixed that" no you didn't it's still leaking but finally brought a new one.... still haven't gotten my room fixed like I want it arrange but still been over a week & nothing... takes forever to get anything done...& most staff are great & others. Wow when I used to be a CNA we never told any of our higher ups off or cuss like a crazy person, quits & comes back to work again doing the same as before n about a month or so...Love my big spacious room by myself. Lived the life of a roommate for 3+ yrs. Didn't care much for that but I'm loving my room by myself! Thanks janice
Government Inspection History
5 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 13, 2025Fire Safety StandardHealth Standard16 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2025
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2025
Nov 26, 2024Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025
Aug 20, 2024Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024
Jan 11, 2024Fire Safety StandardHealth Standard12 citations
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024
May 6, 2022Fire Safety StandardHealth Standard14 citations
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Have restrictions on the use of portable space heaters.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2022
Put firmly secured handrails on each side of hallways.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does St Joe Manor offer?
St Joe Manor offers Skilled Nursing / Long Term Care.
Where is St Joe Manor located?
St Joe Manor is located at 10 Lake Drive in Bonne Terre, Missouri.
What do families say about St Joe Manor?
Reviews of St Joe Manor are sharply split: some families describe a clean, welcoming community with caring staff and good food, while others report serious problems including theft, cleanliness issues, and unresponsive staff. The facility offers skilled nursing along with rehabilitation and Alzheimer's/memory care support, but experiences appear to vary widely depending on staff and timing.
How did St Joe Manor do on recent health and safety inspections?
St Joe Manor had 5 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit St Joe Manor?
Submit the Request Information form on this page to connect with St Joe Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at St Joe Manor? Claim this listing to update photos, pricing, and details. It's free.
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