Chuck Bell
Jul 2026
Great Staff, friendly, attentive.<br>St.James House was very clean and no smells. They Care.<br>Chuck
St. James House
5800 W Baker Rd
3.9(41 ratings)
1 / 5Quick Facts
- Total units
- 105
- Independent Living Units
- One/two-bedroom apartments with full kitchens, laundry hookups
- Rehab Partner
- On-site PT/OT/speech therapy via Synergy Therapy
- Setting
- Independent living apartments set on ten wooded acres
- Staff Tenure
- Many staff have worked there for years
What Families Think
Reviewers of St. James House are largely positive, describing a nursing and rehab staff that feels like family and has stayed with the community for years. However, one detailed report described serious neglect and safety concerns during a hospice stay, standing in sharp contrast to the otherwise favorable feedback.
The Good
- Staff described as caring, genuine, and attentive
- Long-tenured staff who know residents well
- Positive outcomes reported for skilled nursing and rehab stays
- Facility described as clean
- On-site PT, OT, and speech therapy partnership
The Bad
- One report of serious neglect, injury, and missing belongings in hospice care
- One account of staff speaking harshly or yelling at residents
AI-generated from reviews and community data.
About St. James House
St. James House of Baytown is a skilled nursing and independent living community in Baytown, Texas, committed to providing a nurturing environment where residents can live healthy, comfortable, and socially interactive lives.
The community's Alexander Hall Independent Living Apartments are situated on ten wooded acres and feature one and two bedroom units with fully equipped kitchens, large walk-in closets, washer and dryer connections, and spacious balconies. Residents have access to generous community spaces for personal enjoyment and family gatherings.
St. James House prioritizes personalized care with an emphasis on mutual respect between residents and care team members. The community partners with Synergy Therapy to offer comprehensive rehabilitation programs including physical, speech, and occupational therapy. Therapists collaborate to create individualized therapy plans using the latest treatments and equipment, with the goal of helping residents achieve the highest level of functional skills possible.
The care team encourages residents and families to actively participate in creating care plans to ensure satisfaction with results. The community operates with a philosophy of treating all individuals as family and maintaining a home-like atmosphere throughout the facility.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.9overall · 41 ratings combined
3.9★ on Google (41)
Mollie Mitchell
Feb 2026
NO STARS! THIS PLACE HAS NURSES WHO HURT MY 91 YEAR OLD GRASNDMOTHER AND ALL THE EQUPMENT IS OUTDATED, STAFF IS RUDE AND ABSUSIVE!!! PLEASE NO ONE SEND A LOVE ONE HERE UNLESS YOU WANT THEM IN THE HOPSITAL!
Sarai Farias
Jan 2026
I am writing this review to share my family’s experience with St. James Resident Hospice, in hopes that concerns about resident care are taken seriously. During my grandmother’s stay, there were multiple incidents that raised serious concerns about her safety, dignity, and overall care. Most alarming was an incident in which my grandmother was found with an injury to her eye. Our family was informed that she had been punched, yet the facility stated they were unable to determine which staff member was responsible. This lack of accountability is extremely troubling. Additionally, my grandmother was left sitting in urine for extended periods of time on more than one occasion, indicating neglect and inadequate supervision. We also personally witnessed staff members speaking harshly and yelling at residents, which is completely unacceptable in a care environment meant to provide comfort and compassion. From the beginning of her stay, personal belongings went missing. Despite reporting these concerns, no meaningful action or follow-up was taken by staff. This ongoing issue added to our distress and eroded trust in the facility. Based on our experience and direct observations, we feel that the level of care provided does not meet the standards expected of a hospice facility. Residents deserve to be treated with respect, attentiveness, and kindness, and unfortunately, that is not our experience at St. James. I strongly encourage management to thoroughly investigate these concerns and take immediate steps to improve staff accountability, training, and resident care.
Heather Harris
Nov 2025
Staff is so caring and attentive. Facility is clean I would send anyone needing care here again They did wonderful with my grandmother.
amy collins
Nov 2025
My dad is in skilled nursing at St James House for the second time in two years, and he’s had the best care that either of my parents have had in previous rehabilitation facilities. Most of the staff has been there for years, which speaks highly of the work environment, and they welcomed my dad back like an old friend. The office staff has been so good to keep us informed about Dad’s progress as well as insurance updates. The nursing staff and all workers who help patients are very open, genuine and caring people and have been so good to my dad. He’s happy which makes me happy. I highly recommend St James House for nursing and rehab. The people there treat one another like close family.
Frequently Asked Questions
What types of care does St. James House offer?
St. James House offers Skilled Nursing / Long Term Care.
Where is St. James House located?
St. James House is located at 5800 W Baker Rd in Baytown, Texas.
What do families say about St. James House?
Reviewers of St. James House are largely positive, describing a nursing and rehab staff that feels like family and has stayed with the community for years. However, one detailed report described serious neglect and safety concerns during a hospice stay, standing in sharp contrast to the otherwise favorable feedback.
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