MyLivingChoice

St Francis Healthcare Center

718 Bartlett Ave

4.3(36 ratings)· Hayward average: 4.3

St Francis Healthcare Center, photo 11 / 6

Quick Facts

Total units
62
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
62
CMS rating
Four-Star Overall, Five-Star Quality Measures
Rehab therapies on-site
Physical, occupational, and speech therapy
Stay length options
Short-term and long-term rehabilitation care

What Families Think

Public reviews for St. Francis Healthcare Center are essentially unavailable beyond an overall Google rating of 4.3 from 31 reviewers, so most of what's known comes from the facility's own description of its rehab-focused skilled nursing services and its CMS ratings.

The Good

  • CMS Four-Star Overall and Five-Star Quality Measures ratings
  • Recognized for customer service, cleanliness, and staffing
  • Individualized rehab plans from skilled nursing professionals
  • Building described as clean and well-maintained

The Bad

  • No published pricing information available
  • No detailed family reviews provided beyond a numeric rating

AI-generated from reviews and community data.

St Francis Healthcare Center is a senior living community in Hayward, California offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 4.3 out of 5 across 36 reviews.

About St Francis Healthcare Center

St. Francis Healthcare Center is a skilled nursing facility offering short-term and long-term rehabilitation services in Hayward, California. The community provides post-hospital rehabilitation and recovery care with individualized care plans developed by skilled nursing professionals.

The facility's rehabilitation services address multiple aspects of recovery, including physical therapy, occupational therapy, and speech therapy, helping residents rebuild strength, skills, and confidence. Staff are committed to patient-centered care and creating individualized treatment approaches to support residents in achieving their highest level of function.

St. Francis Healthcare Center has been recognized by the Centers for Medicaid and Medicare Services with a Four-Star Overall rating and Five-Star Quality Measures rating. The facility has consistently earned Medicare's Five-Star Rating for several years and has received recognition for customer service, cleanliness, and staffing standards.

The community incorporates interest-based activities as part of its approach to promoting healing and recovery. The building is described as clean and well-maintained, with attentive staff committed to the health, comfort, and safety of residents.

Types of Care at St Francis Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of St Francis Healthcare Center

4.3overall · 36 ratings combined

4.3★ on Google (36)

Jason Lintner

Sep 2026

via Google

When given the opportunity to choose where my mother was taken I chose this facility based on past reviews.<br><br>Unfortunately there is a new employee drastically effecting the level of care. My mom pressed the button for help going to bathroom and was forced to wait for 1 hour like an animal. Upon talking to a patient days later that has been there for some time. He let me know he has developed a relationship with an employee who drags about being able to sleep during his night shift. While leaving disabled people in need of medical attention.<br><br>I hope karma strikes asap on this one.

Brandon

Aug 2026

via Google

I love St.Francis it’s a great place to be

USSR BABY

Aug 2026

via Google

The staff is really nice and the food is really good and they actually care about if you are getting better.

Natalie Freeman

Jun 2026

via Google

Can’t give enough praise to the occupational and physical therapist at St. Francis. The nurses and certified nursing assistants are so caring that they all made my husband feel so special and cared for. I will always be grateful for the entire staff at St. Francis

Beck nas

May 2026

via Google

Clean! I appreciate the cleanliness . it is pretty full, but the staff is still great about being attentive to each client. My mother is there for a broken hip and I believe she’s in the best hands. It’s not home but it’s the closet thing to it . Thank you st . Francis staff for all you are doing for her and we can’t wait to get her home !

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Government Inspection History

5 inspection visits in the last three years, 70 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 10, 2026Fire Safety StandardHealth ComplaintHealth Standard27 citations
  • Meet requirements for the use of electrical equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 26, 2026

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 26, 2026

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 26, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2026

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2026

  • Provide a written emergency evacuation plan.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2026

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2026

  • Establish roles under a Waiver declared by secretary.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 26, 2026

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity C of L: potential for minimal harm, widespreadCorrected May 13, 2026

Jul 24, 2025Fire Safety StandardHealth Standard25 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 29, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2025

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 6, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2025

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2025

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2025

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2025

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 25, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 15, 2025

  • Establish policies and procedures for volunteers.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 5, 2025

  • Establish roles under a Waiver declared by secretary.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 1, 2025

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 27, 2025

Aug 26, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 7, 2024

Mar 22, 2024Fire Safety StandardHealth Standard16 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2024

  • Properly provide smoke detection systems in areas open to corridors.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2024

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Address subsistence needs for staff and patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2024

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 29, 2024

Mar 18, 2024Health Complaint1 citation
  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 18, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does St Francis Healthcare Center offer?

St Francis Healthcare Center offers Skilled Nursing / Long Term Care.

Where is St Francis Healthcare Center located?

St Francis Healthcare Center is located at 718 Bartlett Ave in Hayward, California.

What do families say about St Francis Healthcare Center?

Public reviews for St. Francis Healthcare Center are essentially unavailable beyond an overall Google rating of 4.3 from 31 reviewers, so most of what's known comes from the facility's own description of its rehab-focused skilled nursing services and its CMS ratings.

How did St Francis Healthcare Center do on recent health and safety inspections?

St Francis Healthcare Center had 5 government inspection visits in the last three years, with 70 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit St Francis Healthcare Center?

Submit the Request Information form on this page to connect with St Francis Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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