Willie Moore
Jun 2026
Very clean and the management and employees are very polite.
1 / 10Quick Facts
- Survey record
- Two deficiency-free state surveys in two years
- Room setup
- Private rooms each with their own bathroom
What Families Think
Rainbow Rehab and Healthcare draws a wide range of experiences: many families and short-term rehab patients praise the clean facility, warm front-desk staff, and helpful therapy team, while a notable number of reviewers report serious lapses in nursing care, therapy delivery, and communication. The split between glowing 5-star tour and recovery experiences and multiple detailed complaints about neglect suggests care quality may vary depending on shift, unit, or timing.
The Good
- Clean, well-kept facility repeatedly praised
- Friendly, professional front-desk and tour staff
- Physical/occupational therapy team praised by many patients
- Staff described as warm, attentive, and kind
- Private rooms each with own bathroom
The Bad
- Multiple reports of little or no physical/speech therapy given
- One report of bed sores from infrequent repositioning
- Several complaints about rude or inattentive night-shift staff
- One report of a bath aide injury leading to a resident's death
AI-generated from reviews and community data.
About Rainbow Rehab and Healthcare
Rainbow Rehab & Healthcare is a skilled nursing and rehabilitation center providing long-term skilled nursing care as well as short-term rehabilitation services.
The center offers a full continuum of healthcare services designed to balance the celebration of life with compassionate, individualized care for each resident.
Care at Rainbow Rehab & Healthcare is guided by four basic principles: restoring residents' health, improving daily functioning, increasing independence, and providing the utmost comfort throughout their stay.
The facility operates in compliance with federal and state laws governing healthcare programs and maintains a non-discrimination policy in admissions and access to treatment based on race, color, national origin, disability, mental health history, age, creed, marital status, and sex.
Types of Care
At-Home CareHome Health and HospiceMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Pet Friendly
- Salon / Barber
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.4overall · 206 ratings combined
4.4★ on Google (206)
Michael Hatmaker
Mar 2026
The facility is clean and has a more modern look than most nursing homes. Great place!!
Tricia Glenn
Mar 2026
If I could give this a zero I would. They do not take care of their patients. Also if you are a certain race they definitely don’t care about you. Play loud music at night. Didn’t do rehab on my mother. All around don’t care. Please do NOT send your loved ones here.
Jack Smith
Feb 2026
Great place with great people
Shirley Collins
Jan 2026
Once again last night, my brother is getting worst no Therapy. His speech therapy is No Therapy. His Physical Therapy is Zero. The receptionist with the Blonde Hair should be fired for her smart remarks concerning leaving at 8. She stated She doesnt care where you go but you got to get out of There. This was last night. My brother is in Lala Land and doesnt know anything. The patients are brought their food sitting on a tray in front of them and no one cares if they eat or not. ALL THE WOMEN AT NIGHT ARE RUDE AND TO PLAYFUL. Then the staff at night should all be replaced. Rude No Nothing People eho care mire for an animal than what they are showing these patients. If your loved ones are gere check on them daily because this place really needs to be condemned or the staff needs Replaced. This place is a serious joke for people who really need medical recovery. The nurses staff and every one there is pitiful. Sad and who ever suggested this place with a reward of the year. This place needs to be closed. Food is served cold and not cooked throughly. Staff is really sad. No physical therapy is given. They ask the patient do they want Therapy not just take them in order to help them for recovery and it still Smells pissy everytime I've visited my brother. What is that smell?
Frequently Asked Questions
What types of care does Rainbow Rehab and Healthcare offer?
Rainbow Rehab and Healthcare offers At-Home Care, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Is Rainbow Rehab and Healthcare pet friendly?
Yes — Rainbow Rehab and Healthcare lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Rainbow Rehab and Healthcare located?
Rainbow Rehab and Healthcare is located at 3909 Covington Pike in Memphis, Tennessee.
What do families say about Rainbow Rehab and Healthcare?
Rainbow Rehab and Healthcare draws a wide range of experiences: many families and short-term rehab patients praise the clean facility, warm front-desk staff, and helpful therapy team, while a notable number of reviewers report serious lapses in nursing care, therapy delivery, and communication. The split between glowing 5-star tour and recovery experiences and multiple detailed complaints about neglect suggests care quality may vary depending on shift, unit, or timing.
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