2.7(18 ratings)· York average: 4
1 / 2CMS Care Compare
Reviews of Spiritrust Lutheran The Village At Sprenkle Drive are sharply divided, with most reviewers reporting serious care and staffing problems, while at least one family describes a positive, well-run experience for a resident in the nursing center. Complaints center on understaffing, cold food, slow response times, and communication issues, while the lone positive review praises attentive staff and a solid care plan.
AI-generated from reviews and community data.
Spiritrust Lutheran The Village At Sprenkle Drive is a senior living community in York, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 18 reviews.
Spiritrust Lutheran The Village At Sprenkle Drive is a skilled nursing / long term care community in York, Pennsylvania. The community is licensed for up to 104 residents.
Families rate Spiritrust Lutheran The Village At Sprenkle Drive 2.7 out of 5 based on 18 Google reviews.
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Help Me Choose2.7overall · 18 ratings combined
2.7★ on Google (18)
Amanda Schenk
Aug 2025
Not enough staff, you literally have to trapse through the entire building to find someone to help you. I was informed housekeeping is 2nd shift so residents bathroom trashcan, including those who are suffer incontinence, the trash waits til the afternoon. Unless a first shift aid takes it upon herself to empty the trash. Otherwise it sits there Smelling up the whole apartment.
Stephen Nicholas
Jul 2025
My wife has been a resident of this nursing center since March, 2025. In contrast to some of the reviews posted here, our experience has been very positive. The staff, almost without exception, are kind, friendly and helpful. They have a good care plan for my wife and keep me informed about her progress. Best of all, the staff really seems to care about her as a person. I meet her for supper every day and I feel the food is good; their roast beef is wonderful. I would highly recommend this facility.
Joyce Gilbert
Mar 2025
Stay away from this place. Although there are many nurses and CNA's who work to give the residents the care they need and deserve, many times their hands are tied due to budget cuts. The senior leadership team doesn't acknowledge concerns, and they don't fix the issues. Cold, nasty food is an everyday occurrence. The only thing management cares about is filling the beds, without any real concern or care about the residents.
L Davis
Oct 2024
The assisted living area of this facility is deplorable and that's generous. Meals were served cold, problems never addressed, and a loved one with mild dementia was reprimanded for not wearing an alert. The management looks the other way and the state had to get involved when illness swept through this place like a wildfire for THREE months. Do NOT put anyone you care for here.
Cheri
May 2021
I honestly need a negative 5 stars. If you or your loved one needs skilled rehab to recover from an injury stay far away especially if they have Alzheimer’s. My mom wasn't there 5 days before they determined there was nothing they could do for her and pushed to deny her medical benefits and try and force self pay at their exorbitant fees. It doesn't stop there, the so called doctor that services the facility almost killed my mom when they decided to take her off of the diuretic that was keeping her congestive heart disease in check. I went to visit her one day and she was wheezing so badly yet they didn't notice. This facility is staffed with inept people that do not care about your loved ones.
5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 28, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 28, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2024
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2024
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 28, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 30, 2024
Meet other general requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2024
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 13, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 13, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 25, 2023
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 25, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 25, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity B of L: potential for minimal harm, patternCorrected Mar 25, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity B of L: potential for minimal harm, patternCorrected Mar 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Spiritrust Lutheran The Village At Sprenkle Drive offers Skilled Nursing / Long Term Care.
Spiritrust Lutheran The Village At Sprenkle Drive is located at 1801 Folkemer Circle in York, Pennsylvania.
Reviews of Spiritrust Lutheran The Village At Sprenkle Drive are sharply divided, with most reviewers reporting serious care and staffing problems, while at least one family describes a positive, well-run experience for a resident in the nursing center. Complaints center on understaffing, cold food, slow response times, and communication issues, while the lone positive review praises attentive staff and a solid care plan.
Spiritrust Lutheran The Village At Sprenkle Drive had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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