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Families largely describe caring, responsive hospice and home health staff, with several reviewers singling out specific nurses for compassion and clear explanations during difficult transitions. A few reviewers had a more mixed experience, citing communication gaps and reluctance to assist with in-home therapy.
AI-generated from reviews and community data.
Specialized Home Care & Hospice is a home health agency serving Independence, Missouri offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.2 out of 5 across 15 reviews.
Specialized Home Care & Hospice provides home health and hospice services in Independence, Missouri. The organization delivers care in patients' homes, focusing on medical support during recovery and end-of-life transitions.
Family reviews highlight strong one-on-one care from nursing staff, with particular praise for attentiveness during hospice transitions. One family wrote, "She's an Angel and we were so blessed to have her in our lives," describing night-time support during a loved one's final stages. Families consistently note that individual nurses and therapists are professional, patient, and skilled, several mention wound care expertise and therapists going beyond standard protocols. However, communication gaps emerge as a concern in some experiences; one family reported difficulty reaching staff between weekly visits and frustration with declined in-home therapy services.
Rated 4.2 out of 5 stars across 15 reviews, the service reflects mixed but generally positive feedback. Strengths center on direct caregiver quality and compassionate hospice support, while coordination and timeliness of information between visits remains a variable experience.
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Help Me Choose4.2overall · 15 ratings combined
4.2★ on Google (15)
Samantha Simmons-Roray
Oct 2025
We’ve had an excellent experience with this home health team. The nurses are professional, kind, and always go above and beyond to make sure everything is done properly. They communicate well with both the family and the doctor’s office, and our team!
M G
Oct 2023
Terrible communication. The nurse is very nice but fails to communicate in a timely manner, if at all. Apparently, the weekly visit is the only time that any info is communicated. Am not impressed with the fact that they push the Rehabilitation facility and find reason to decline helping with therapy at home. 30 days later, and I have managed to get my husband walking myself.......... thanks to no help.
Lois Gartman
Oct 2023
I would love to give kudos and love to Kelli Padgett. She sat with our family answering questions gave me updates during the night of my sister in law during her transition. She explained stages of the hospice process and was so kind. I called and she answered. She updated me during the night. She’s an Angel and we were so blessed to have her in our lives. Thank you so much Kelli we love you. ❤️
Bret Leiker
May 2023
I've had home health before. Specialized sent nursing staff that was pleasant, profess, and didn't waste time with redundant questions. My nurse (Nicole) was great at placing my wound vac. The supervisors care and follow up. I recommend
Tracy Shubert
Jan 2020
The staff and therapists at Specialized Home Care were so helpful when my mother in law was in need of care. They were all professional and knowledgeable and so very patient. The social worker even came on the day before Christmas eve just to make sure that we got the help we were needing. I highly recommend them!
Specialized Home Care & Hospice is a Medicare-certified home health agency (certified since 2014). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
208 completed patient surveys, 22% response rate.
Hospital outcomes
How patients did
Service area
Specialized Home Care & Hospice reports serving 121 ZIP codes, including Kansas City, Independence, Lees Summit, Blue Springs, Overland Park, Saint Joseph, Liberty, Archie, Bates City, Belton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 267653. National figures are the average across all certified agencies.
Specialized Home Care & Hospice offers Home Health.
Specialized Home Care & Hospice has not published its pricing. For context, communities in Independence that publish rates start around $1,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Specialized Home Care & Hospice is located at 2311 Redwood Ave Ste A in Independence, Missouri.
Families largely describe caring, responsive hospice and home health staff, with several reviewers singling out specific nurses for compassion and clear explanations during difficult transitions. A few reviewers had a more mixed experience, citing communication gaps and reluctance to assist with in-home therapy.
Yes. Specialized Home Care & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Specialized Home Care & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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