Pam Boag
Oct 2025
Parts were worse experience of my life but some parts made it acceptable Food is horrible. Medical care is wanting but thy are always understaffed. *****Most staff are exceptional but their hands are tied. PT and OT are magical!!!
Southport Center For Nursing & Rehabilitation
930 Mill Hill Terrace
3.5(12 ratings)
1 / 5Quick Facts
- Total units
- 120
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 120
- Therapy services
- On-site physical and occupational therapy praised by families
CMS Care Compare
What Families Think
Reviews for Southport Center For Nursing & Rehabilitation are decidedly mixed: some families praise the therapy team and describe most staff as caring despite being overworked, while others report serious safety incidents, inadequate personal care, and hygiene lapses. The community recently changed ownership, which one reviewer noted brought renewed attention to resident care.
The Good
- PT and OT staff described as excellent
- Most staff called exceptional despite being short-staffed
- New ownership reportedly engaging directly with families
The Bad
- Multiple reports of falls and injuries going unreported promptly
- One account of broken ribs and a broken heel during a short stay
- Reports of inadequate personal care and noticeable resident decline
- One report of sheets not changed and showers skipped between residents
- Reviewers describe the facility as chronically understaffed
- Food quality criticized as poor
AI-generated from reviews and community data.
About Southport Center For Nursing & Rehabilitation
Southport Center For Nursing & Rehabilitation is a skilled nursing / long term care community in Southport, Connecticut. The community is licensed for up to 120 residents.
Families rate Southport Center For Nursing & Rehabilitation 3.5 out of 5 based on 12 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.5overall · 12 ratings combined
3.5★ on Google (12)
marcelo abreu
Oct 2024
My sister is in that place for more the 6 months and the is more bad and before. I want to move her from that place because I have not seen any progress from my sister and what I see is the faster deterioration of my sister. My sister's personal care is not adequate. The place does not provide me with a safe place for my sister.
Suellen Dubac
Jan 2024
My fiance was there for 4 days!. He sustained multiple broken ribs and a broken heel. Had to go to Yale New Haven hospital for trauma treatment. They were more concerned about me wanting to put a camera in his room than anything else. Don't go here!!
Amber D
Mar 2022
Worse place ever! They tried to kill my mother and left her there after a fall to die. Nobody was informed of the fall until i got up there and demanded they call 911 cause mom wasn't conscious. She was then diagnosed with covid and pneumonia and i asked when they last checked her for it in there and they said they couldnt tell me because they didnt have the ok from her, keep in mind mom was on her death bed at the time because st vs said she wouldnt make it. Thankfully she did, but that place is garbage. They dont change sheets when new people come in or give showers! Its deserves 0 stars but cant post unless give 1.
Maggie Salamon
Dec 2021
I have been in touch with the new owner Michael and he he working with his teams at Southport Center to make sure my girlfriend is taken care of for the next 6 months there at Southport Center. So I am doing a happy dance now just like snoopy does when he is happy!!!!!
Frequently Asked Questions
What types of care does Southport Center For Nursing & Rehabilitation offer?
Southport Center For Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Southport Center For Nursing & Rehabilitation located?
Southport Center For Nursing & Rehabilitation is located at 930 Mill Hill Terrace in Southport, Connecticut.
What do families say about Southport Center For Nursing & Rehabilitation?
Reviews for Southport Center For Nursing & Rehabilitation are decidedly mixed: some families praise the therapy team and describe most staff as caring despite being overworked, while others report serious safety incidents, inadequate personal care, and hygiene lapses. The community recently changed ownership, which one reviewer noted brought renewed attention to resident care.
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