MyLivingChoice

Southgate Nursing and Rehabilitation Center

900 East Ninth Street

3.9(28 ratings)

Southgate Nursing and Rehabilitation Center — photo 11 / 4

Quick Facts

Total units
140
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
140
Ownership
Locally owned, family-run facility
History
Serving the region for over 60 years
Recent change
New ownership recently made facility improvements

What Families Think

Southgate is a locally owned, family-run skilled nursing and rehabilitation facility in Metropolis that has served the region for over 60 years. Reviewers are sharply split: many praise the rehab therapy program and caring frontline staff, while others describe serious lapses in supervision, cleanliness, and upper management responsiveness. Recent ownership changes are cited by some as bringing noticeable improvements.

The Good

  • Rehab therapy staff singled out for dramatic patient progress
  • Frontline nurses and CNAs described as caring and attentive
  • New ownership credited with making visible improvements
  • Staff responsive to family concerns about care changes
  • Facility kept clean despite older building, per some reviewers

The Bad

  • Multiple reports describe the building as old and rundown
  • Several reviewers cite understaffing and unattended residents
  • One serious report of a fall and unaddressed bathroom needs
  • Multiple complaints about poor upper management responsiveness
  • One report of repeated falls and missing bed alarm safety checks

AI-generated from reviews and community data.

About Southgate Nursing and Rehabilitation Center

Southgate Nursing and Rehabilitation Center is a skilled nursing / long term care community in Metropolis, Illinois. The community is licensed for up to 140 residents.

Families rate Southgate Nursing and Rehabilitation Center 3.9 out of 5 based on 28 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.9overall · 28 ratings combined

3.9★ on Google (28)

Matthew Martin

Jun 2026

via Google

So my father is 90 years old on hospice. While at Southgate, a therapist named Tyson was his primary therapist. She is a rockstar! When he was first admitted, he couldn’t any longer walk. By the time she was done with him, he was jogging through the halls! He also couldnt talk anymore, due to his health. but by the end of their time together, he was doing karaoke for everyone in the place!! I swear this woman has superpowers. I don’t know how she does it. I would give it 5 stars but the facilities are kinda gross. But Tyson if you are reading this. You saved my family and have restored my faith in humanity. Thank you for your service. But also tell your bosses to maybe clean up in there once in a while

tonia lewis

Apr 2026

via Google

Very caring staff and they all seem happy to be working there. Recent changes are evident in every aspect of this facility. The new owners are very involved and have already made many improvements. My mother and I are so happy with this facility and the care she receives. Keep up the great work!

Lora Turner

Dec 2025

via Google

Is it a pretty place? Not really, the building is a bit rundown but it is clean and the staff is caring and skilled. They took great care of my mother. I appreciate that they would address any concerns I had and kept me informed of any changes in care. I do recommend this facility

Alexesis C. Avila

Aug 2025

via Google

Worst nursing home ever, they dont care for their staff.

Judy

Aug 2025

via Google

Horrible Place! Before we arrived with my father we were told that he would have a private room. He was placed in a room with a special needs person who was peeing on the floor when we arrived. No mopping of the floor it was wiped up with a towel. My father needed to use the bathroom and was left there unattended while the nurse helped another patient. After several minutes passed and still no nurse, I decided to check on him myself. I found him lying on the floor. He was trying to reach the toilet paper that was placed on the sink because the wall holder was broken. I immediately pulled the alarm cord near the toilet and ran into the hall to get the nurse. The nurse was no where to be found. I screamed for help and another nurse from a different hall heard me and helped. I then removed my father and found a different facility to care for him.

Request information

Ask about availability, pricing, or a tour. Your details go only to Southgate Nursing and Rehabilitation Center — never sold or shared.

Frequently Asked Questions

What types of care does Southgate Nursing and Rehabilitation Center offer?

Southgate Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Southgate Nursing and Rehabilitation Center located?

Southgate Nursing and Rehabilitation Center is located at 900 East Ninth Street in Metropolis, Illinois.

What do families say about Southgate Nursing and Rehabilitation Center?

Southgate is a locally owned, family-run skilled nursing and rehabilitation facility in Metropolis that has served the region for over 60 years. Reviewers are sharply split: many praise the rehab therapy program and caring frontline staff, while others describe serious lapses in supervision, cleanliness, and upper management responsiveness. Recent ownership changes are cited by some as bringing noticeable improvements.

Work at Southgate Nursing and Rehabilitation Center? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Metropolis.