MyLivingChoice

South Coast Global Medical Center

2701 South Bristol Street

2.2(290 ratings)· Santa Ana average: 3.8

South Coast Global Medical Center, photo 11 / 6

Quick Facts

Total units
46
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
46

What Families Think

South Coast Global Medical Center D/P Snf is a skilled nursing and long-term care facility in Santa Ana, California, licensed for up to 46 residents. It holds a notably low Google rating of 2.2 out of 5 based on 288 reviews, though no individual review comments were provided to detail specific experiences.

The Bad

  • Very low aggregate Google rating (2.2/5) across 288 reviews

AI-generated from reviews and community data.

South Coast Global Medical Center is a senior living community in Santa Ana, California offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.2 out of 5 across 290 reviews.

About South Coast Global Medical Center

South Coast Global Medical Center D/P Snf is a skilled nursing / long term care community in Santa Ana, California. The community is licensed for up to 46 residents.

Families rate South Coast Global Medical Center D/P Snf 2.2 out of 5 based on 288 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at South Coast Global Medical Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of South Coast Global Medical Center

2.2overall · 290 ratings combined

2.2★ on Google (290)

Belen Esquivel

Aug 2026

via Google

If there was a chance of putting zero stars on here I would. First of all I’m not the type to go to the emergency room for something small or for something that can be done at home. The only reason why I ended up in this place was because I was 4 months pregnant and was spotting, it took them about two hours to finally check me in and they had blood and temperature taken, then I had to wait again, got put into a room far into the hallway near an exit. The doctor who was doing my scan was horrible she was middle eastern she was on the phone ( wearing AirPods) and I can hear how she was talking about me when I went to go use the restroom because she said that my bladder was full even after I had just gone. After all of the scans were done I got sent into the room again. This time I called my boyfriend so he can be in the room with me the doctor come in and he look mad and started asking questions such as “ why are you here” , “ who are you”, “ why are you inside the room with her” he was very unprofessional.

Don S

Aug 2026

via Google

They almost killed my kid... Had asthma attack..he went in and they just gave him ibuterol (which at the state he was in doesn't work) he pleaded with his nurse for magnesium sulfate... They ignored his request and he almost didn't make it, they gave the medication to the wrong patient... He had to call 911 FROM THEIR ER!!!! He ended up having to drive himself to another ER... This place is a death trap DO NOT VOLUNTEER TO GO THERE!!!!!!

Shermida Tohouenou

Jul 2026

via Google

I came to this hospital for a medical emergency after a surgery. First of all, they make you go thru a metal detector, second when asked my condition I showed my discharge papers from my surgery and said that I did not want to say it out loud because it was private and we are in a room with other people. He then proceeded to read the paper out loud. When I was called to the back they refused to allow my husband to come-which is my right to have a companion with me. I was sitting alone on the bed hurting and crying when the doctor came with 4 people and told me I should've had a hysterectomy and he could give me anxiety medicine. He refused to look at my medication or anything that I brought that I had been taking. He said no doctor wants to deal with another doctor's surgery. And why did I not go to that doctor. When I told him I had not had a bowel movement and I was in pain, the staff struggled not to laugh and looked around at each other. I put on my clothes and walked out. My husband took me to UCI and it was like night and day! The staff was WONDERFUL, CHEERY EVEN!!!! They actually listened!! They gave me pain medicine during the wait, and it turned out I had a UTI. ALL THAT PAIN and the other staff just ignored me. I am just now reading the horror stories from South Coast. This is a sad place.

Adriana Melendez

Jun 2026

via Google

I went to the ER today for abdominal pain. First the entrance to the ER is a little older but it’s still good! Everyone that attended me was very kind! The RN who attended me was very sweet and helpful! The one who did my CT was also very nice! The ultrasound tech was very kind and knowledgeable! My doctor was on it and ordered all the test I needed! I had an overall great experience here! I don’t get why people complain it might be a little older but you still get the care you need!

Sally Schulte

May 2026

via Google

Well I can see why there is poor reviews of this hospital. My 90 yo mother went to the ED after a fall at her memory care. She was in the ED all day, finally was admitted late at night. She had a head CT, which the MD attending to her told me was normal, and a chest xray, which I never got results from. Ten days later, her primary care let us know she has a mass on the head CT, and on the chest xray. Nobody ever let us know, despite me having a medical POA.<br>Also, their website is not reachable, my browsers firewalls are blocking it as a dangerous site. Communication is awful, can't reach anyone, plus whoever does answer is very unprofessional and just answers with a hello, no name.<br>The only reason for the two stars is the nurses are actually very nice and helpful, the ones on the med/surg floor seem very capable. I feel sorry for them working in this clearly poorly run hospital. If you can help it, avoid this hospital, we will not be returning.

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Government Inspection History

4 inspection visits in the last three years, 68 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 12, 2026Fire Safety StandardHealth Standard25 citations
  • Have power receptacles that are properly grounded.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 1, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 29, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 29, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026

  • Address patient/client population and determine types of services needed.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 24, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity B of L: potential for minimal harm, patternCorrected Feb 12, 2026

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Feb 12, 2026

Jan 23, 2025Fire Safety StandardHealth Standard23 citations
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2025

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 25, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 15, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2025

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 15, 2025

Apr 25, 2024Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 22, 2024

Oct 27, 2023Fire Safety StandardHealth Standard18 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Establish policies and procedures for medical documentation.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2023

  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 7, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 28, 2023

  • Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    Severity B of L: potential for minimal harm, patternCorrected Nov 28, 2023

  • Keep all essential equipment working safely.

    Severity B of L: potential for minimal harm, patternCorrected Dec 8, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity B of L: potential for minimal harm, patternCorrected Nov 28, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity B of L: potential for minimal harm, patternCorrected Nov 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does South Coast Global Medical Center offer?

South Coast Global Medical Center offers Skilled Nursing / Long Term Care.

Where is South Coast Global Medical Center located?

South Coast Global Medical Center is located at 2701 South Bristol Street in Santa Ana, California.

What do families say about South Coast Global Medical Center?

South Coast Global Medical Center D/P Snf is a skilled nursing and long-term care facility in Santa Ana, California, licensed for up to 46 residents. It holds a notably low Google rating of 2.2 out of 5 based on 288 reviews, though no individual review comments were provided to detail specific experiences.

How did South Coast Global Medical Center do on recent health and safety inspections?

South Coast Global Medical Center had 4 government inspection visits in the last three years, with 68 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit South Coast Global Medical Center?

Submit the Request Information form on this page to connect with South Coast Global Medical Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at South Coast Global Medical Center? Claim this listing to update photos, pricing, and details. It's free.

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