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Solterra at Chandler Assisted Living & Memory Care

350 S Alma School Rd

2.9(34 ratings)· Chandler average: 4.3

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Solterra at Chandler Assisted Living & Memory Care, photo 11 / 6

Quick Facts

Licensed capacity
110 residents

Arizona DHS

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Solterra at Chandler Assisted Living & Memory Care has a 2.9 out of 5 rating from 34 Google reviews, but no individual reviewer comments, amenities, or care details were included in the available data to describe specific family experiences.

What reviewers flag

  • Below-average Google rating of 2.9 out of 5 from 34 reviews

AI-generated from reviews and community data.

Solterra at Chandler Assisted Living & Memory Care is a senior living community in Chandler, Arizona offering Assisted Living and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.9 out of 5 across 34 reviews.

About Solterra at Chandler Assisted Living & Memory Care

Solterra at Chandler is an assisted living and memory care community in Chandler, Arizona. The community offers 24-hour staff, private rooms, medication management, housekeeping and laundry services, dietary accommodations, an emergency call system, wheelchair accessibility, and social activities and gathering spaces.

Reviewers consistently report significant concerns about staffing levels and service quality. Multiple families described inadequate staffing relative to resident needs, declining food quality, and poor management responsiveness. One reviewer wrote, "They have gone downhill FAST." Another noted that the facility has had difficulty passing state inspections.

Types of Care at Solterra at Chandler Assisted Living & Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities

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Reviews of Solterra at Chandler Assisted Living & Memory Care

2.9overall · 34 ratings combined

2.9★ on Google (34)

Machelle Love

Mar 2026

via Google ↗ · Report

DO NOT LEAVE YOUR LOVED ONE HERE. They have gone downhill FAST. We are looking for a better facility right now.

Chef G

Aug 2025

via Google ↗ · Report

This is the worst place you could ever leave your loved ones! BE WARNED. THERE IS LITERALLY 1 ATTENDANT TO PROBABLY 30 OR MORE ROOMS. THEY ALSO JUST ALL SEEM TO NOT CARE. DO YOURSELF A FAVOR STEER CLEAR!

Patrick Klingman

Aug 2025

via Google ↗ · Report

Solterra assisted living was recently purchased by another company. Since that time they have reduced staff and the quality of their services has declined. They also have had a difficult time passing state inspections. If you are looking to place a loved one in an assisted living facility, please use due diligence when inquiring at this facility.

Marty Plisch

Apr 2025

via Google ↗ · Report

The food has drastically declined in the past few months. It’s not right to treat the residents like that just to save a few bucks. The price we pay per month they deserve better meals

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How our free service works, and how we are paid

Arizona asks us to share this with you in writing before we introduce you to a community.

MyLivingChoice is a free service that helps you find senior living. We are paid by our participating communities: if you move into a community we introduced you to, that community pays us a referral fee. You never pay us anything.

We do not own or manage any community, and none owns us. Our only ties to the communities we list are the referral agreements that pay us and the listing upgrades some buy. A community that pays us is marked Partner or Sponsored on our site, and a community that has bought verification is marked Verified.

The communities we suggest may not be every one in your area, and we can only make introductions to communities that work with us. We suggest communities by the care you need, the area, your timeline and budget, and what families say about them, never by what a community pays us. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it.

To make an introduction we share your name, contact details and the care needs you told us about, and nothing else. You can stop using our service at any time, for any reason and at no cost, and if you do we will let any community we introduced you to know.

Arizona law requires that we provide you with the following disclosure notice.

We are in the business of referring residents to assisted living facilities and assisted living homes. We will be paid by the assisted living facility or assisted living home if you move into one of the referred assisted living facilities or assisted living homes. The fee we receive from the assisted living facility or assisted living home into which you move typically ranges from 50 to 80 percent of your first month's rent and care charges. We do have a current business relationship but we do not have a common ownership or control in, or any other financial, business, management or familial relationship with, any of the assisted living homes and assisted living facilities to which we are referring you.

By providing us with a written or electronic notice, you have the right to terminate our services to you at any time, including our use of your personal information. If you terminate our services, we will not be entitled to any fee for any move-in you make after the date of the termination notice unless either:

1. The assisted living facility or assisted living home you choose within the next twelve months is one that we specifically identify and refer to you after we evaluate your profile and requests but before we receive your notice of termination.

2. You communicate with us before you move into the assisted living facility or assisted living home.

Signed for MyLivingChoice LLC by Adam Coomes, President, October 22, 2026 at 9:08 PM CT.

Sending your request confirms that you received the notice above. By submitting, you're okay with us and Solterra at Chandler Assisted Living & Memory Care reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Solterra at Chandler Assisted Living & Memory Care offer?

Solterra at Chandler Assisted Living & Memory Care offers Assisted Living and Memory Care.

Where is Solterra at Chandler Assisted Living & Memory Care located?

Solterra at Chandler Assisted Living & Memory Care is located at 350 S Alma School Rd in Chandler, Arizona.

What do families say about Solterra at Chandler Assisted Living & Memory Care?

Solterra at Chandler Assisted Living & Memory Care carries a 2.9 out of 5 rating from 34 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Solterra at Chandler Assisted Living & Memory Care?

Submit the Request Information form on this page, or contact Solterra at Chandler Assisted Living & Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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