MyLivingChoice

Silver Touch Home Health Care

451 Amherst St

5(2 ratings)· Nashua average: 4.6

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Silver Touch Home Health Care logo
Silver Touch Home Health Care, photo 11 / 5

Quick Facts

Medicare quality
2.0 of 5 stars

Home Health Compare

Medicare certified
Since 1994
Services offered
Nursing, wound care, IV therapy, OT and PT
Care setting
Home health and hospice care in-home

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families who have used Silver Touch Home Health Care describe attentive, flexible nursing and home care aide services for aging parents. Reviewers highlight responsive scheduling and staff who go above and beyond, with one client relying on the agency for years across multiple care needs.

What reviewers praise

  • Nursing and home care aides praised as caring
  • Flexible, accommodating scheduling for changing needs
  • Responsive communication when unable to reach clients
  • Long-term client relationship spanning several years
  • Offers wound care, IV care, OT and PT

AI-generated from reviews and community data.

Silver Touch Home Health Care is a home health agency serving Nashua, New Hampshire offering Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN).

About Silver Touch Home Health Care

Silver Touch Home Health Care is a Medicare-certified home health agency serving clients in Nashua, New Hampshire since 1994. The agency provides skilled nursing, physical therapy, occupational therapy, and home health aide visits.

The agency holds a CMS quality star rating of 2.0 out of 5 stars. Reviewers consistently praise the caring approach of the clinical staff. One reviewer noted they received nursing and home health aide services over several months, while another described being with the agency for several years receiving RN care, IV services, wound care, occupational therapy and physical therapy. Families and clients described staff as "so caring and nice" and reported positive experiences across multiple service types.

Types of Care at Silver Touch Home Health Care

Home Health

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Silver Touch Home Health Care

5overall · 2 ratings combined

5★ on Google (2)

Robin H.

Jan 2023

via Google ↗ · Report

I've been with this agency for several years. RN's, IV care, wound care, OT and PT. They are all so caring and nice.

Brenda Greening

Apr 2019

via Google ↗ · Report

Silver Touch Home Health Care team are the best! They served our Mom for approximately six months with nursing and home care aides. They really care about their clients. We never had a bad experience with any of their staff and they always went above and beyond. Our Mom recently moved into an assisted living facility. Therefore, we had to terminate our services with Silver Touch. But had she not moved, we would still be with Silver Touch. Anytime we ever had a question about scheduling or staffing, they were always so helpful and knowledgeable. They also were very flexible with their scheduling to accommodate our Mom's needs. They were very resourceful too. If they weren't able to contact our Mom for any reason, they would always reach out to us to help. Their staff will be greatly missed. If our needs for our Mom every changed, we would surely call Silver Touch again. We highly recommend Silver Touch for their home health aides and nursing services. Thank you, to all the Silver Touch staff.

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Medicare Quality of Care

Silver Touch Home Health Care is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Home health aide

What patients say

  • Would definitely recommend the agency76%US 79%
  • Rated their overall care 9 or 10 out of 10100%US 85%
  • Care was given in a professional way82%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety99%US 82%

6 completed patient surveys, 15% response rate.

Hospital outcomes

  • Discharged to the community88%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)20%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around42%US 83%
  • Patients got better at getting in and out of bed61%US 83%
  • Patients got better at bathing66%US 86%
  • Patients' breathing improved67%US 85%
  • Patients got better at taking medications correctly63%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations23%US 61%

Service area

Silver Touch Home Health Care reports serving 16 ZIP codes, including Manchester, Nashua, Amherst, Bedford, Goffstown, Hudson, Litchfield, Merrimack, Milford, Wilton. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 307070. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Silver Touch Home Health Care offer?

Silver Touch Home Health Care offers Home Health.

Where is Silver Touch Home Health Care located?

Silver Touch Home Health Care is located at 451 Amherst St in Nashua, New Hampshire.

What do families say about Silver Touch Home Health Care?

Silver Touch Home Health Care carries a 5.0 out of 5 rating from 2 Google reviews. Families who have used Silver Touch Home Health Care describe attentive, flexible nursing and home care aide services for aging parents. Reviewers highlight responsive scheduling and staff who go above and beyond, with one client relying on the agency for years across multiple care needs. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Silver Touch Home Health Care?

Yes. Silver Touch Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.

Do I need a referral to use Silver Touch Home Health Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Silver Touch Home Health Care?

Submit the Request Information form on this page, or contact Silver Touch Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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