CMS Care Compare
Shell Lake Health Care Center is a small skilled nursing and long-term care facility in Shell Lake, Wisconsin, rated 2.3 out of 5 from just four Google reviews. Reviewers describe well-meaning staff but say the facility struggles with understaffing that affects basic resident care, and note a decline in quality since an ownership change.
AI-generated from reviews and community data.
Shell Lake Health Care Center is a senior living community in Shell Lake, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.3 out of 5 across 4 reviews.
Shell Lake Health Care Center is a skilled nursing and long-term care community in Shell Lake, Wisconsin, licensed for up to 50 residents. All beds are Medicare and Medicaid certified. The community offers 24-hour staff, on-site nursing, medication management, an emergency call system, and housekeeping and laundry services. Rooms include private bathrooms and the facility is wheelchair accessible.
CMS rates the community 3 of 5 stars overall. Reviewers report concerns about staffing levels and responsiveness to resident needs, which appear to be persistent issues. One reviewer noted the community "was better before buyout." Opinions on the facility are mixed, with some families describing it as temporary placement while others have raised questions about maintenance and compliance.
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Help Me Choose2.3overall · 4 ratings combined
2.3★ on Google (4)
Tristan anderson
Jan 2026
Well I’m honestly so glad this is just a temporary place for the family member that was placed here I just can’t imagine putting someone you love into a place like this..? The staff is mostly nice but they are understaffed and I’m sure the building its self is out of code and would not pass a 2026 health department check.
Brendan Hanrahan
Nov 2019
It's still good but was better before buyout from Terrace View.
Bunny Badzinski
Jun 2017
I don't even want to give you 1 star, filed a complaint on Dec3, 2016 have not heard back from anyone !!!! Do you want me to send the issue on your web site ?
Dylan S.
Sep 2012
They have good intentions but they are so under staffed that they let the people crap themselves and then clean up... They don't attend to the people's needs and i would not reccomend bringing a member of your family to live there.
4 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 2, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2025
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Oct 2, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 20, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 19, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 20, 2023
Have power receptacles that are properly grounded.
Severity C of L: potential for minimal harm, widespreadCorrected Jul 19, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Shell Lake Health Care Center offers Skilled Nursing / Long Term Care.
Shell Lake Health Care Center is located at 802 E Cty Hwy B in Shell Lake, Wisconsin.
Shell Lake Health Care Center is a small skilled nursing and long-term care facility in Shell Lake, Wisconsin, rated 2.3 out of 5 from just four Google reviews. Reviewers describe well-meaning staff but say the facility struggles with understaffing that affects basic resident care, and note a decline in quality since an ownership change.
Shell Lake Health Care Center had 4 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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