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Shea Post Acute Rehabilitation Center

11150 North 92nd Street

3.9(199 ratings)· Scottsdale average: 4.2

Shea Post Acute Rehabilitation Center — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Care oversight
24-hour nursing care directed by in-house physicians
Rehab specialists on-site
PT, OT, speech pathology, and wound care specialists
Medicare rating
5-star overall Medicare.gov quality rating

What Families Think

Reviews for Shea Post Acute Rehabilitation Center are sharply divided: several families praise the nursing, CNA, and rehab therapy staff for warm, attentive care during recovery, while other reviewers describe serious lapses in hygiene, call-light response, and communication. The facility holds a 5-star overall Medicare quality rating, though the personal accounts of neglect stand in contrast to that rating.

The Good

  • Nurses and CNAs described as attentive and warm
  • Therapy team (PT, OT, speech, wound care) praised as outstanding
  • Doctors communicated clearly with families
  • 5-star overall Medicare quality rating

The Bad

  • Multiple reports of unanswered call lights and slow help
  • One detailed report of unsanitary room and unchanged bedding
  • One report of delayed medication and phone response issues
  • One report describing serious neglect leading to sepsis and skin ulcers

AI-generated from reviews and community data.

About Shea Post Acute Rehabilitation Center

Shea Post Acute Rehabilitation Center is a nursing home in Scottsdale, Arizona, offering short and long-term rehabilitation services. The facility provides 24-hour nursing care under the direction of in-house physicians, combined with physical therapy and hands-on therapeutic approaches designed to help residents regain strength and mobility.

The center's care model emphasizes personalized treatment plans developed collaboratively with residents, families, and healthcare providers. Staff work to create a comfortable and safe environment where residents receive therapeutic care tailored to their individual needs and goals for recovery.

A wide variety of activities are offered throughout the month to keep residents engaged and active. The facility maintains a monthly activity calendar with programming designed for diverse interests and abilities.

The center has earned a 5-star overall rating from Medicare.gov for the quality of care delivered to its residents.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.9overall · 199 ratings combined

3.9★ on Google (199)

Shey Benvenuto

Jun 2026

via Google

My grandmother has been at this facility for three days and here are my complaints: The room was left filthy, the night staff assigned to her, was extremely rude. She was taken to use the potty in her room and after pushing the nurse button that she had finished, was left there for an hour with no help. She was sending me desperate texts to contact the facility for help. On top of it, I had to spend the night there to protect her and nobody came in the room, except one CNA to ask if she wanted to shower. He provided me with items to help with a sponge bath. I gave her the sponge bath, brushed her teeth, help her to the bathroom, etc. Those same dirty items have been left on the dresser now for three days. She had holes in her sheets, which I changed personally with another nurse. And her bedding has not been changed since. We are reporting elder abuse because I am really tired of having to ensure people do their job.

Tom Graves

Mar 2026

via Google

Shea Acute Rehabilitation Center My wife was in Shea Acute Rehabilitation Center for 2 months, We had a warm welcoming from all staff members. A treatment plan was established by doctors. Nurses were very attentive and delivered medications as needed. CNA’s were very good, coming in before leaving their shift to see if she needed anything and then when the next shift came in they would also come in to see if she needed anything. The physical therapist, occupational therapists, speech pathologist, and wound specialist were outstanding. All doctors communicated clearly and directly which was helpful. I was very impressed with how caring the entire staff was during the entire 2 months. The wound specialist even came in on his day off due to his concern for my wife. You don’t find that kind of care just anywhere. I would recommend Shea Acute Rehabilitation to anyone. Thank You for your great care. Tom G.

Heather Finkey

Mar 2026

via Google

My mother-in-law was a patient at Shea. The staff was wonderful and warm, and made me feel like she was very important and safe. The care was top notch.. Thank you Shea for loving her as much as we do.

Nicole Hamilton

Mar 2026

via Google

We had such a wonderful experience with Shae Post Acute Rehab Center. The staff is truly amazing. They were kind, attentive, and incredibly supportive throughout my aunt’s stay. They provided excellent care and helped her recover much faster than we expected. We’re so grateful for everything they did. They made a difficult time much less heavy. Highly recommend!

Doreen Degnan

Feb 2026

via Google

Screenshot of wait time to get ahold of anyone when you ask to get transferred to nurse covering your patient after they call you saying they didn't receive meds yet this morning. Still ringing at 19 minutes Update- after 20 minutes of ringing called main number back and was told I was being transferred to charge nurse. Got voice-mail. Left message. Received no call back and it's been a few hours. Patient has been having hand tremors that i reported yesterday, wanted to know if meds could be reviewed. Said daily PT, but that seems to be only weekdays. Feel quite bamboozled from that facility tour....... Update - been here over a week. No shower. Patient soiled himself and left in wheelchair for over an hour. When put to bed, no covers put on legs, window open behind closed blinds, call light out of reach and room door closed. No one covered him fully until I arrived at 8am when no one answered if he was up and getting ready for transport appt. Nurse lied and said he was covered all night, unaware I had taken photo of how I found him. Stay away for this place! Patients routinely crying for help, roaming the halls asking for assistance from anyone who walks by. Sad facility Update - insisted on transfer to ER. His sepsis is back and he has an abscess on his spine. They would have just continued to gaslight me that he was 'refusing to eat' and do therapy when his lack of appetite, nausea inability to move were key symptoms that they were ignoring. Parting gift, new foot ulcer from them refusing to use the pressure boots I brought from home. Not just a sad facility DANGEROUS

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Frequently Asked Questions

What types of care does Shea Post Acute Rehabilitation Center offer?

Shea Post Acute Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Shea Post Acute Rehabilitation Center located?

Shea Post Acute Rehabilitation Center is located at 11150 North 92nd Street in Scottsdale, Arizona.

What do families say about Shea Post Acute Rehabilitation Center?

Reviews for Shea Post Acute Rehabilitation Center are sharply divided: several families praise the nursing, CNA, and rehab therapy staff for warm, attentive care during recovery, while other reviewers describe serious lapses in hygiene, call-light response, and communication. The facility holds a 5-star overall Medicare quality rating, though the personal accounts of neglect stand in contrast to that rating.

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