Shey Benvenuto
Jun 2026
My grandmother has been at this facility for three days and here are my complaints: The room was left filthy, the night staff assigned to her, was extremely rude. She was taken to use the potty in her room and after pushing the nurse button that she had finished, was left there for an hour with no help. She was sending me desperate texts to contact the facility for help. On top of it, I had to spend the night there to protect her and nobody came in the room, except one CNA to ask if she wanted to shower. He provided me with items to help with a sponge bath. I gave her the sponge bath, brushed her teeth, help her to the bathroom, etc. Those same dirty items have been left on the dresser now for three days. She had holes in her sheets, which I changed personally with another nurse. And her bedding has not been changed since. We are reporting elder abuse because I am really tired of having to ensure people do their job.






