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Shea Post Acute Rehabilitation Center

11150 North 92nd Street

3.9(199 ratings)· Scottsdale average: 4.4

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Shea Post Acute Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120
Care oversight
24-hour nursing care directed by in-house physicians
Rehab specialists on-site
PT, OT, speech pathology, and wound care specialists
Medicare rating
5-star overall Medicare.gov quality rating

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Shea Post Acute Rehabilitation Center are sharply divided: several families praise the nursing, CNA, and rehab therapy staff for warm, attentive care during recovery, while other reviewers describe serious lapses in hygiene, call-light response, and communication. The facility holds a 5-star overall Medicare quality rating, though the personal accounts of neglect stand in contrast to that rating.

What reviewers praise

  • Nurses and CNAs described as attentive and warm
  • Therapy team (PT, OT, speech, wound care) praised as outstanding
  • Doctors communicated clearly with families
  • 5-star overall Medicare quality rating

What reviewers flag

  • Multiple reports of unanswered call lights and slow help
  • One detailed report of unsanitary room and unchanged bedding
  • One report of delayed medication and phone response issues
  • One report describing serious neglect leading to sepsis and skin ulcers

AI-generated from reviews and community data.

Shea Post Acute Rehabilitation Center is a senior living community in Scottsdale, Arizona offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 199 reviews.

About Shea Post Acute Rehabilitation Center

Shea Post Acute Rehabilitation Center is a nursing home in Scottsdale, Arizona, offering short and long-term rehabilitation services. The facility provides 24-hour nursing care under the direction of in-house physicians, combined with physical therapy and hands-on therapeutic approaches designed to help residents regain strength and mobility.

The center's care model emphasizes personalized treatment plans developed collaboratively with residents, families, and healthcare providers. Staff work to create a comfortable and safe environment where residents receive therapeutic care tailored to their individual needs and goals for recovery.

A wide variety of activities are offered throughout the month to keep residents engaged and active. The facility maintains a monthly activity calendar with programming designed for diverse interests and abilities.

The center has earned a 5-star overall rating from Medicare.gov for the quality of care delivered to its residents.

Types of Care at Shea Post Acute Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Shea Post Acute Rehabilitation Center

3.9overall · 199 ratings combined

3.9★ on Google (199)

Shey Benvenuto

Jun 2026

via Google ↗

My grandmother has been at this facility for three days and here are my complaints: The room was left filthy, the night staff assigned to her, was extremely rude. She was taken to use the potty in her room and after pushing the nurse button that she had finished, was left there for an hour with no help. She was sending me desperate texts to contact the facility for help. On top of it, I had to spend the night there to protect her and nobody came in the room, except one CNA to ask if she wanted to shower. He provided me with items to help with a sponge bath. I gave her the sponge bath, brushed her teeth, help her to the bathroom, etc. Those same dirty items have been left on the dresser now for three days. She had holes in her sheets, which I changed personally with another nurse. And her bedding has not been changed since. We are reporting elder abuse because I am really tired of having to ensure people do their job.

Tom Graves

Mar 2026

via Google ↗

Shea Acute Rehabilitation Center My wife was in Shea Acute Rehabilitation Center for 2 months, We had a warm welcoming from all staff members. A treatment plan was established by doctors. Nurses were very attentive and delivered medications as needed. CNA’s were very good, coming in before leaving their shift to see if she needed anything and then when the next shift came in they would also come in to see if she needed anything. The physical therapist, occupational therapists, speech pathologist, and wound specialist were outstanding. All doctors communicated clearly and directly which was helpful. I was very impressed with how caring the entire staff was during the entire 2 months. The wound specialist even came in on his day off due to his concern for my wife. You don’t find that kind of care just anywhere. I would recommend Shea Acute Rehabilitation to anyone. Thank You for your great care. Tom G.

Heather Finkey

Mar 2026

via Google ↗

My mother-in-law was a patient at Shea. The staff was wonderful and warm, and made me feel like she was very important and safe. The care was top notch.. Thank you Shea for loving her as much as we do.

Nicole Hamilton

Mar 2026

via Google ↗

We had such a wonderful experience with Shae Post Acute Rehab Center. The staff is truly amazing. They were kind, attentive, and incredibly supportive throughout my aunt’s stay. They provided excellent care and helped her recover much faster than we expected. We’re so grateful for everything they did. They made a difficult time much less heavy. Highly recommend!

Doreen Degnan

Feb 2026

via Google ↗

Screenshot of wait time to get ahold of anyone when you ask to get transferred to nurse covering your patient after they call you saying they didn't receive meds yet this morning. Still ringing at 19 minutes Update- after 20 minutes of ringing called main number back and was told I was being transferred to charge nurse. Got voice-mail. Left message. Received no call back and it's been a few hours. Patient has been having hand tremors that i reported yesterday, wanted to know if meds could be reviewed. Said daily PT, but that seems to be only weekdays. Feel quite bamboozled from that facility tour....... Update - been here over a week. No shower. Patient soiled himself and left in wheelchair for over an hour. When put to bed, no covers put on legs, window open behind closed blinds, call light out of reach and room door closed. No one covered him fully until I arrived at 8am when no one answered if he was up and getting ready for transport appt. Nurse lied and said he was covered all night, unaware I had taken photo of how I found him. Stay away for this place! Patients routinely crying for help, roaming the halls asking for assistance from anyone who walks by. Sad facility Update - insisted on transfer to ER. His sepsis is back and he has an abscess on his spine. They would have just continued to gaslight me that he was 'refusing to eat' and do therapy when his lack of appetite, nausea inability to move were key symptoms that they were ignoring. Parting gift, new foot ulcer from them refusing to use the pressure boots I brought from home. Not just a sad facility DANGEROUS

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Government Inspection History

3 inspection visits in the last three years, 11 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 13, 2024Fire Safety StandardHealth ComplaintHealth Standard1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 10, 2025

Jun 2, 2023Fire Safety StandardHealth Standard6 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 13, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 13, 2023

Apr 14, 2022Fire Safety StandardHealth Standard4 citations
  • Perform COVID19 testing on residents and staff.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2022

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 5, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2022

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 5, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Shea Post Acute Rehabilitation Center offer?

Shea Post Acute Rehabilitation Center offers Skilled Nursing / Long Term Care.

How much does Shea Post Acute Rehabilitation Center cost?

Shea Post Acute Rehabilitation Center has not published its pricing. For context, communities in Scottsdale that publish rates start around $5,150 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Shea Post Acute Rehabilitation Center located?

Shea Post Acute Rehabilitation Center is located at 11150 North 92nd Street in Scottsdale, Arizona.

What do families say about Shea Post Acute Rehabilitation Center?

Reviews for Shea Post Acute Rehabilitation Center are sharply divided: several families praise the nursing, CNA, and rehab therapy staff for warm, attentive care during recovery, while other reviewers describe serious lapses in hygiene, call-light response, and communication. The facility holds a 5-star overall Medicare quality rating, though the personal accounts of neglect stand in contrast to that rating.

How did Shea Post Acute Rehabilitation Center do on recent health and safety inspections?

Shea Post Acute Rehabilitation Center had 3 government inspection visits in the last three years, with 11 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Shea Post Acute Rehabilitation Center?

Submit the Request Information form on this page, or contact Shea Post Acute Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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