Madi
May 2026
This place is magic. You feel the warmth the moment you walk in and everyone is so kind! Everyone is always so happy when I visit.
Shavano Park Senior Living
3220 N. Loop 1604 W
4.5(91 ratings)
1 / 5Quick Facts
- Total units
- 90
What Families Think
Reviews for Shavano Park Senior Living are largely positive, with many families praising the attentiveness and compassion of the caregiving staff in both assisted living and memory care. However, one detailed and serious account describes neglect, unclean conditions, and slow billing resolution after a resident's death, which stands in sharp contrast to the otherwise strong ratings.
The Good
- Caregivers described as attentive and compassionate
- Facility and rooms consistently called clean
- Memory care residents showed improved hygiene and nutrition
- Staff members named and praised individually by families
- Activities tailored to residents' specific needs
The Bad
- One serious report of neglect, soiled bedding, and missed hourly checks
- One account of slow refund process after a resident's death
- One reviewer said food quality was poor; another praised it
- One note that the memory care director's workload seemed overwhelming
AI-generated from reviews and community data.
About Shavano Park Senior Living
Shavano Park Senior Living is a assisted living community in Shavano Park, Texas. The community is licensed for up to 90 residents.
Families rate Shavano Park Senior Living 4.5 out of 5 based on 91 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Assisted Living
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Help Me ChooseReviews
4.5overall · 91 ratings combined
4.5★ on Google (91)
Andrea
May 2026
Please stay away from this place. My mom and dad passed after they were there for just 3 months. My mom was an independent person walking until she fell. When she fell, they put her in a wheelchair and never took her out. Because my mom passed away December 9th, they are prorating her time there and have yet to pay me back. Please be wary of this place. Whenever you call, they are in meetings. They are fast to take your money, but when they owe it to you back you're going to wait forever. We are already 5 months since my parents passed. Both of them died in December. Their food sucks too. My dad would not eat it. I had to bring him food. My mom's bed literally had shit on it. My uncle was the one who saw it. They leave the residents wet. Supposed to check on them every hour. Well I had to buy cameras cause it wasn't happening. My sister and I would have to call the director to get someone to help tend to my parents.
Nichole Finto
Apr 2026
This is such a beautiful community and a great option in San Antonio for Assisted Living and Memory Care.
Victoria Cortez
Apr 2026
Very rude service!! They either do not answer or answer and hang up on you!! If I could leave negative stars I definitely would!!
Carolyn Taylor
Mar 2026
My father has been in Shavano Park Senior Living and Memory Care for over a year now and my family and I are VERY pleased with his care. Thank you Gracie for checking in on him so regularly. We appreciate you and the rest of the staff. 😀
Frequently Asked Questions
What types of care does Shavano Park Senior Living offer?
Shavano Park Senior Living offers Assisted Living.
Where is Shavano Park Senior Living located?
Shavano Park Senior Living is located at 3220 N. Loop 1604 W in Shavano Park, Texas.
What do families say about Shavano Park Senior Living?
Reviews for Shavano Park Senior Living are largely positive, with many families praising the attentiveness and compassion of the caregiving staff in both assisted living and memory care. However, one detailed and serious account describes neglect, unclean conditions, and slow billing resolution after a resident's death, which stands in sharp contrast to the otherwise strong ratings.
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