MyLivingChoice

Serengeti Care

120 E Lk St Ste 313

4.9(54 ratings)· Sandpoint average: 4.3

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Serengeti Care logo
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Quick Facts

Care hours flexibility
Hours can scale up as needs increase
Cross-state coordination
Cross-state care coordination reported as difficult

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Serengeti Care provides in-home health and hospice services in Sandpoint, Idaho, and has built a strong reputation for personal, compassionate caregiving. The overwhelming majority of its 55 Google reviews single out specific caregivers and office staff by name for reliability, warmth, and responsiveness, giving the agency a 4.9-star average. A lone critical review points to friction when coordinating care across state lines.

What reviewers praise

  • Caregivers repeatedly praised for warmth and reliability
  • Office staff (Alyssa, Monica) noted for quick, responsive communication
  • Described as skilled with medications and preserving client dignity
  • Care hours can flexibly increase as client needs grow
  • 4.9 average rating across 55 reviews

What reviewers flag

  • One report of a caregiver pulled from schedule with no replacement sent, leaving a client uncovered
  • One report of difficulty coordinating care when client and agency were in different states

AI-generated from reviews and community data.

Serengeti Care is a home care agency serving Sandpoint, Idaho offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.9 out of 5 across 54 reviews.

About Serengeti Care

Serengeti Care is a home health and hospice provider based in Sandpoint, Idaho, offering in-home support for elderly and medically complex clients who want to remain in their own homes.

Families consistently praise the caregivers, Zoey, Shilo, Kayla, and others, for genuine warmth, reliability, and attentiveness to clients' physical and emotional needs. One family wrote that their caregiver "provided such wonderful enlightenment about our community." Office staff, particularly Alyssa and Monica, are noted for responsiveness to questions and concerns, checking in on clients regularly. Caregivers are described as skilled with medications, good at preserving dignity, and capable of adapting to individual personalities and routines.

The community holds a 4.9 out of 5 Google rating based on 55 reviews. Most feedback emphasizes the personal touch and compassionate approach staff bring to daily care, though one outlier review raised administrative concerns about service coordination across state lines.

Types of Care at Serengeti Care

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Serengeti Care

4.9overall · 54 ratings combined

4.9★ on Google (54)

Cynthia Winjum

Jul 2026

via Google ↗ · Report

Serengeti has been a life saver. They are assisting my 96 year old father-in-law (Bill) who lives independently in his home, but needs some help a couple of days a week. His caregiver, Zoey, is phenomenal! She has such a positive attitude and upbeat personality she was able to win over my somewhat cantankerous father-in-law which is amazing. In fact, we started out at 5 hours a week in April even though he was eligible for more and now we're up to 10. She is thorough, professional and dependable. She clearly cares about her clients and wants to provide them with best experience. And, the staff at Serengeti are also wonderful. Both Alyssa and Monica have made sure we had the information we needed in a timely manner. They listened with empathy to our concerns and addressed every question asked. They have been very responsive. All 3 of them have been VERY respectful of Bill and have made him feel valued and that he has a say in his overall care plan. Just can't say enough good things!!!

Bryan Batchelor

Apr 2026

via Google ↗ · Report

Kayla Stanton is a delight - appreciate her caring and compassion!

Haley

Apr 2026

via Google ↗ · Report

Kayla is outstanding with everyone who comes in contact with her! She is so patient and kind and I am so glad to have had met her and have had her help with a family member in the past!

Laura Johnson

Apr 2026

via Google ↗ · Report

I know people that use this company and are very happy with them! Morgan is such a caring helpful person.

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Frequently Asked Questions

What types of care does Serengeti Care offer?

Serengeti Care offers At-Home Care.

Where is Serengeti Care located?

Serengeti Care is located at 120 E Lk St Ste 313 in Sandpoint, Idaho.

What do families say about Serengeti Care?

Serengeti Care carries a 4.9 out of 5 rating from 54 Google reviews. Serengeti Care provides in-home health and hospice services in Sandpoint, Idaho, and has built a strong reputation for personal, compassionate caregiving. A lone critical review points to friction when coordinating care across state lines. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Serengeti Care?

Submit the Request Information form on this page, or contact Serengeti Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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