4.3(7 ratings)
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1 / 4An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Hearthstone Village is a small assisted living community in Kootenai, Idaho, with a mix of highly positive reviews praising staff and management alongside one serious complaint about missing jewelry. Reviewers who have had ongoing experience with the community describe attentive, compassionate care, while a single family reported unresolved concerns after items went missing.
AI-generated from reviews and community data.
Hearthstone Village Assisted Living is a senior living community in Kootenai, Idaho offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 7 reviews.
Hearthstone Village Assisted Living is an assisted living community in Kootenai, Idaho, offering 24-hour staff support, medication management, an emergency call system, and housekeeping services. The community is wheelchair accessible and includes gathering and activity spaces along with a gated garden.
Reviewers describe mixed experiences at the community. Some families report long-term satisfaction, noting that staff are attentive and compassionate and that management prioritizes resident wellbeing. Others have raised concerns about security and accountability, specifically around lost items and inconsistent explanations from staff members.
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Help Me Choose4.3overall · 7 ratings combined
4.3★ on Google (7)
Rosemary DiVittore
Dec 2019
I have Been to hearthstone, seen the care and spoken to staff numerous times over the past 3 years. During that time I have noticed that the management really desires what is best for the residents who live there. The staff is attentive, compassionate and caring. The Gated community has a central beautiful garden for residents to enjoy through out the year. I believe this is is a kind hearted place for people to live. Thank you for what you all do at Hearthstone!
Jim Rogers
Dec 2019
FANTASTIC facility, I have been dealing with them for years and they have always had the highest regard for everyone that lives there. I would happily recommend them to all my friends and family.
Kimberly Perez
Jun 2019
Within weeks of my mom being in this home her jewelry was stolen . When she arrived they said they would take pictures of her rings . Due to her dementia at the time we couldn’t take the rings from her . I spoke to two different staff members about the rings . Each one of them saying they found them in the dryer the other saying she found them in her hamper . Again the supervisor was contacted and assured me they would put her rings in her medical lock box . That never happened and the rings are still missing !!! My mom has passed away and the rings were not only expensive but had a sentimental value . They’ve never apologized for the theft of my moms rings . I would not recommend this place to anyone !
Hearthstone Village Assisted Living offers Assisted Living.
Hearthstone Village Assisted Living is located at 402 W Third Ave in Kootenai, Idaho.
Hearthstone Village Assisted Living carries a 4.3 out of 5 rating from 7 Google reviews. Hearthstone Village is a small assisted living community in Kootenai, Idaho, with a mix of highly positive reviews praising staff and management alongside one serious complaint about missing jewelry. Reviewers who have had ongoing experience with the community describe attentive, compassionate care, while a single family reported unresolved concerns after items went missing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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