MyLivingChoice

Sentara Home Care Services

871 M.L.K. Jr Wy #201

3.7(3 ratings)· Harrisonburg average: 4

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Sentara Home Care Services logo
Sentara Home Care Services, photo 1

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1981
Hospital connection
Serves patients discharged from Sentara RMH hospital

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Sentara Home Care Services provides home health and hospice care in Harrisonburg, Virginia, with only a handful of Google reviews available. Most reviewers who left detailed comments praised the home health nurses for attentive, compassionate care after a hospital stay, though one reviewer left a negative rating without explanation.

What reviewers praise

  • Nurses described as attentive and supportive
  • Families say staff genuinely care about patients
  • One reviewer would recommend the service to anyone

AI-generated from reviews and community data.

Sentara Home Care Services is a home health agency serving Harrisonburg, Virginia offering At-Home Care and Home Health. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 3.7 out of 5 across 3 reviews.

About Sentara Home Care Services

Sentara Home Care Services is a Medicare-certified home health agency serving Harrisonburg, Virginia, since 1981. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients in their homes.

Reviewers consistently praised the attentiveness and compassion of nursing staff. One reviewer wrote, "They care about the patients well-being and it shows," while families reported feeling reassured that their loved ones were receiving quality care. The agency has a CMS quality star rating of 3.0 out of 5.

Types of Care at Sentara Home Care Services

At-Home CareHome Health

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Sentara Home Care Services

3.7overall · 3 ratings combined

3.7★ on Google (3)

WG Gooden

Jul 2023

via Google ↗ · Report

Recently my Father in law was assigned Ashley P as a Sentara Home Care nurse after a stay at Sentara RMH. She was very attentive, supportive with his condition and provided our family with the relief he was being well taken care of. She is a big asset to Sentata Home Care Services.

Ronda Yapuncich

Apr 2018

via Google ↗ · Report

Everyone involved with mom's care especially the home health nurse's have been wonderful. They care about the patients well-being and it shows. I'd recommend them to anyone

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By submitting, you're okay with us and Sentara Home Care Services reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Sentara Home Care Services is a Medicare-certified home health agency (certified since 1981). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

314 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community94%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Worse than
  • Preventable hospital visits during care (lower is better)7%US 11%Better than

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around82%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved89%US 85%
  • Patients got better at taking medications correctly80%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

Sentara Home Care Services reports serving 51 ZIP codes, including Harrisonburg, Alberta, Augusta Springs, Basye, Bergton, Bridgewater, Broadway, Churchville, Craigsville, Criders and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497256. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Sentara Home Care Services offer?

Sentara Home Care Services offers At-Home Care and Home Health.

Where is Sentara Home Care Services located?

Sentara Home Care Services is located at 871 M.L.K. Jr Wy #201 in Harrisonburg, Virginia.

What do families say about Sentara Home Care Services?

Sentara Home Care Services carries a 3.7 out of 5 rating from 3 Google reviews. Most reviewers who left detailed comments praised the home health nurses for attentive, compassionate care after a hospital stay, though one reviewer left a negative rating without explanation. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Sentara Home Care Services?

Yes. Sentara Home Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Sentara Home Care Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Sentara Home Care Services?

Submit the Request Information form on this page, or contact Sentara Home Care Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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