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Schaffer Extended Care Center is a skilled nursing and long-term care community in New Rochelle, New York, licensed for up to 150 residents. Google reviewers give it a low average rating of 2.6 out of 5 based on 19 reviews, though the review text itself was not available to detail specific praise or complaints.
AI-generated from reviews and community data.
Schaffer Extended Care Center is a senior living community in New Rochelle, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 2.6 out of 5 across 19 reviews.
Schaffer Extended Care Center is a skilled nursing / long term care community in New Rochelle, New York. The community is licensed for up to 150 residents.
Families rate Schaffer Extended Care Center 2.6 out of 5 based on 19 Google reviews.
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Help Me Choose2.6overall · 19 ratings combined
2.6★ on Google (19)
Rita Nicholson
Sep 2024
I read all these negative comments but in my experience Schaffer is a good place... they treat my brother and sister in law very well and although they are under staffed like many other places they do a very commendable job..... Thank you men and women on the fourth and fifth floor
EliteWaxingSociety
Aug 2024
Schaffer Extended Care Center is a poorly kept nursing home with staff who neglects your family. Their understaffed and due to lack of staffing there are patients who aren't attended to for hours. My mother who was a patient here woke up one morning around 4am and needed to use the restroom, she wasn't tended to until 6am. My mother also got a heel fracture in their center due center obsessive force of trying to make walk. not only did she get a fracture in their care she also suffered from a heart attack in their care. The nursing home discharged her without warning to the family emptied out her room and stole some of her belongings and threw away some stuff. The staff lack etiquette and aren't friendly to the residents. I have witnessed many residents crying for help and using the call bell and no help is provided for long periods of time. I have attached photos of what the main front desk looks like on the 3rd floor which is rehab. The front desk should always have someone at the call phone but due to low staff there's never anyone there. Most of the staff all take lunch together and neglect the patients. There is a complaint in the rehab but they never correct their issues. DON'T BRING YOUR FAMILY HERE, EVA THOMAS IS A POOR SORRY EXCUSE FOR A NURSING DIRECTOR. THEY ALL STICK UP FOR THEMSELVES AND WILL COVER UP THEIR FLAWS WHEN THEIR WRONG. Peter the social worker doesn't vouch or do anything for your family he just sits there. the physical therapy equipment and bedding is outdated and old.
Rachel Mathewson
Feb 2024
My dad was admitted here on January 12th and the care he received was absolutely wonderful from the security guards who always greeted you with a smile or to Lupe who was exceptional too Lindsay who made sure the discharge for my dad was set up. To the therapeutic department for being exceptional...to the physical therapist and occupational therapist. To every single nurse, doctor ,aides to the CNA on the third floor their are no words other then thank you for everything you did for my dad and the care he received round the clock kudos to everyone.
Robert J Beale
Oct 2023
I am a patient here. They are VERY understaffed. I have been told that most nursing homes are like that. I can't speak for other nursing homes because I haven't had the experience. Greenwich Woods in CT. was better. The food is terrible, but it's institutional food. What do you expect. Often they give you the same stuff with different names. Pasta, Gemelli pasta, pasta with garlicsauce are all the same. Dietary often gets the diet wrong. I am allergic to chocolate, etc. they give me chocolate chip cookies. (Menu was reviewed and signed by a supervisor.) The kitchen staff either can't read, don't read or don't care. On the positive side, the therapy teams (OT, PT) are very good and helpful. Always encouraging. Most of the staff try hard to make a bad situation better. Some, not so much. I don't know if I would recommend this place to anyone.
Hazel Lugo
Apr 2019
Certain nurses on the 3rd floor are rude and obnoxious. According to my family member that is currently there, when help is requested they take their sweet time to answer the call. This place is dark and depressing. I would NOT recommend this facility to a loved one. We are looking to transfer our loved one out of there ASAP.
4 inspection visits in the last three years, 38 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jul 2, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025
Observe each nurse aide's job performance and give regular training.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 2, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 2, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 2, 2025
Assess the resident when there is a significant change in condition
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 2, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 12, 2024
Provide at least two remote exits on each floor or fire section of the building.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Properly provide smoke detection systems in areas open to corridors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2024
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2024
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Severity B of L: potential for minimal harm, patternCorrected Feb 12, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 23, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Schaffer Extended Care Center offers Skilled Nursing / Long Term Care.
Schaffer Extended Care Center is located at 16 Guion Place in New Rochelle, New York.
Schaffer Extended Care Center is a skilled nursing and long-term care community in New Rochelle, New York, licensed for up to 150 residents. Google reviewers give it a low average rating of 2.6 out of 5 based on 19 reviews, though the review text itself was not available to detail specific praise or complaints.
Schaffer Extended Care Center had 4 government inspection visits in the last three years, with 38 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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