MyLivingChoice

Scenic View Personal Care

1305 Church Drive

4(21 ratings)

Scenic View Personal Care, photo 11 / 4

Quick Facts

Total units
25
Licensed capacity
25 residents

California CDSS

Ownership
Family-owned, single-site operator
Setting
Ten acres of rural farmland
Staff Background
Family has 30+ years caregiving experience

What Families Think

Scenic View is a small, family-owned personal care home in rural Palmerton, PA, where many families praise the owner Melissa for treating residents like family and providing attentive, home-style care. However, a handful of reviewers report serious concerns about understaffing, slow response times, food quality, and how the owner interacted with residents, creating a sharply divided picture.

The Good

  • Owner Melissa personally involved in day-to-day care
  • Staff described as treating residents like family
  • Homecooked meals with fresh ingredients
  • Facility repeatedly described as clean and well-kept
  • Took in a resident directly from hospital discharge
  • Small, intimate setting on rural farmland

The Bad

  • Multiple reports of slow staff response to resident needs
  • Several complaints about meals being carb-heavy, lacking dietary accommodation
  • One report of bed sores and prolonged neglect
  • One report of owner yelling at a resident and monitoring calls
  • One report of minimal activities and residents left unengaged

AI-generated from reviews and community data.

Scenic View Personal Care is a senior living community in Palmerton, Pennsylvania offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 21 reviews.

About Scenic View Personal Care

Scenic View Personal Care is a family-owned personal care home in Palmerton, Pennsylvania, situated on ten acres of rolling farmland. The community opened in Spring 2020 with a commitment to providing loving and respectful care to seniors requiring assistance.

The family operating Scenic View brings over 30 years of experience in caregiving, nursing, and therapy services for the elderly population. Each resident receives a customized care plan tailored to their individual needs, and the community emphasizes homecooked meals prepared with fresh ingredients to help residents feel at home.

Types of Care at Scenic View Personal Care

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Scenic View Personal Care

4overall · 21 ratings combined

4★ on Google (21)

Debbie Smith

Jul 2026

via Google

I want to give Melissa a big Thank you, for going above an Beyond of just running a personal care home. When my father was in the hospital, an after 3 days of the hospital sending out referrals. No facility could take him. Melissa went to the hospital to access my father to see if he could return to Scenic view. The next Day he was discharged and went back to Scenic view where he is happy.

Kelly Carwell

May 2026

via Google

Short staffed, that's the reason I was given when my family member needed it to use the restroom and had to wait over 30 minutes.<br>The so called aids are lazy, rude, and on professional. Its clear they dont care. The poor residents sit all day long no music, no activities, No safe place for them to set outside, and one TV that plays the news. For the price they pay the owner should be ashamed of herself.I wouldn't put my dog in this place. There is so much more that I could add but, ill leave at this.

Kayla Ev

May 2026

via Google

I do not recommend this facility. My grandfather was placed here, and every time my family and I visited, staff members would stare at us and whisper. It felt very uncomfortable and unprofessional. They also seemed to listen in on private conversations. The care provided is unacceptable. If my grandfather became upset or cried, they would simply “ship” him away instead of properly comforting or helping him. There are constantly flies around the facility, and many patients appear neglected. Residents are often left alone for long periods of time, and when help is requested, staff rarely respond. The food is also inadequate for elderly residents. Meals are overloaded with carbohydrates, and patients are not given enough to eat. There are little to no activities for the residents — they spend most of their time just sitting around and staring out the windows with no games, entertainment, or engagement. The staff is extremely unprofessional and should not be working in a care home environment. My grandfather suffered from bed sores for weeks, and no staff member properly addressed the issue. His socks frequently went missing, his mail was opened, and he often did not receive his mail at all. They also failed to assist him with basic care needs. He needs help showering, but staff would not help him. They would not even help him elevate his feet when needed. Melissa constantly lies and makes promises she does not keep. She repeatedly said she would take my grandfather to the bank, but never followed through. Overall, the patients are not properly monitored or cared for. Staff members spend more time sitting around and judging others than actually helping the residents.

Jason Szukics

Apr 2026

via Google

I would like to thank all of the staff at Scenic View for caring for my grandma. I want to give an extra big thanks to Melissa for all that she has done. She went above and beyond to give my grandmother the very best care when she needed it the most. This type of care is priceless when it comes to caring for the people we love the most. It’s all that we can hope for when it’s out of our hands and we have to rely on other’s to care for our family members. On a personal and professional level I want to thank everyone at Scenic View for all that they do. They are the best!

Brandi Workman

Dec 2025

via Google

As someone who regularly goes into personal care/assisted living/and skilled nursing facilities, this building is hands down one of the best places I’ve ever been in. They genuinely take great care of their residents and it’s by far one of the cleanest and nicest buildings. I would feel extremely comfortable and confident that my loved ones would be treated as family here and receive the best care available.

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Frequently Asked Questions

What types of care does Scenic View Personal Care offer?

Scenic View Personal Care offers Assisted Living.

Where is Scenic View Personal Care located?

Scenic View Personal Care is located at 1305 Church Drive in Palmerton, Pennsylvania.

What do families say about Scenic View Personal Care?

Scenic View is a small, family-owned personal care home in rural Palmerton, PA, where many families praise the owner Melissa for treating residents like family and providing attentive, home-style care. However, a handful of reviewers report serious concerns about understaffing, slow response times, food quality, and how the owner interacted with residents, creating a sharply divided picture.

How can families visit Scenic View Personal Care?

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