MyLivingChoice

Sandstone Estates

2040 North Wilmot Road

4(324 ratings)· Tucson average: 4.2

Sandstone Estates, photo 11 / 5

Quick Facts

Total units
103
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
103

What Families Think

Reviews for Sandstone Estates are sharply divided: some families describe warm, attentive care and a comfortable stay, especially for short-term rehab, while others report serious lapses in staffing, cleanliness, food quality, and communication. The community holds a 4 out of 5 average from 324 Google reviews, but the individual accounts here range from very positive to alarming.

The Good

  • Rooms described as spacious and clean
  • Staff called warm and caring by one family
  • Mother requested to return after a prior stay
  • Positive experience following hip replacement rehab

The Bad

  • Multiple reports of severe understaffing on some shifts
  • One report of a lost oxygen concentrator and police report
  • Reports of unclean rooms with overflowing trash
  • Multiple complaints about poor food quality, including a hair-in-food report
  • One report of rude, unprofessional staff and unmet promises

AI-generated from reviews and community data.

Sandstone Estates is a senior living community in Tucson, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.0 out of 5 across 324 reviews.

About Sandstone Estates

Sandstone Estates is a skilled nursing / long term care community in Tucson, Arizona. The community is licensed for up to 103 residents.

Families rate Sandstone Estates 4 out of 5 based on 324 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Sandstone Estates

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room
  • Room Service

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Sandstone Estates

4overall · 324 ratings combined

4★ on Google (324)

Luz C

Jun 2026

via Google

Do not take your loved ones to this horrible place; the staff who work there lack empathy. They never welcomed us or introduce themselves, they treated us very badly and were very rude from the moment we arrived, they were in a bad mood. I DONT UNDERSTAND HOW PLACES LIKE THIS STILL OPEN. They refused to let us to use a wheelchair to take my mother to the car, we had to use an old wheelchair I had in my car and secure my mom to it with a sheet so she wouldn't fall out, because they refused to lend us one. They treated us inhumanely, even though my mom is a patient with cancer, if they do that while family is present, I can’t imagine what they do when patients are alone. They were highly unprofessional, especially the charge nurse. The manager or person in charge promised us things that were not fulfilled, such as having oxygen ready for my mother. The van that took my mom to that place didn't have air conditioning!! Of course we didn't leave her there. They only care about money.

Denise Williams

Jun 2026

via Google

This place is hell in tucson. Whatever you do, do not place your loved one into this nasty place, they are so short staffed, they do not clean the patient rooms including emptying the trash, for days, until it over flows. They serve horrible food, do not offer menu options, my loved one states there is human hair in the food daily. It is usually served cold and looks and smells like vomit. They serve different food to the patients who can get to the dining room from patients who are room or bed bond. My loved one went days with out eating because of the food quality, and the dining room manager only says they are working on the food. PLEASE RESEARCH AND TOUR ONLY POTENTIAL ALL FACILITIES BEFORE ADMITTING A LOVED ONE HERE! There has to be a better option than Sandstone Estates!

Jennifer Kerastas

Apr 2026

via Google

Absolutely horrifying experience. My mother was placed at this facility for what was supposed to be a very short stay while waiting for insurance approval to transfer to an acute care facility. From the moment she arrived, it was clear something was very wrong. Her roommate had to bring and help set up her CPAP and oxygen concentrator, and we were told there were only two staff members working in the entire building. By Monday, her condition had deteriorated so badly that she had to be sent back to the hospital with dangerously low oxygen levels and was incoherent. She does not even remember being here. To make matters worse, the facility has still not been able to locate her very expensive oxygen concentrator. Repeated attempts to get help or answers have gone nowhere, and her roommate has now had to file a police report regarding the missing equipment. This happened during an already terrifying cancer diagnosis and hospitalization, and instead of helping stabilize her, this facility added even more trauma and stress to our family. The lack of communication, apparent understaffing, and inability to account for essential medical equipment is unacceptable. I would strongly caution anyone considering placing a medically fragile loved one here.

George

Mar 2026

via Google

Very friendly associates.. Most are extremely helpful and caring individuals.. Rooms are spacious and clean. Cafeteria is large and spacious. Patients may choose to eat here or get their meals delivered to their rooms. Unfortunately the choice's available on the order anything menu are quite difficult to obtain..I found that unfortunately that difficulty was very frustrating..

Carole Hunter

Nov 2025

via Google

My mom recently spent a few weeks at Sandstone after a hip replacement and got the most wonderful care. The staff were warm and caring. They needed nudging a couple of times, like anywhere given how busy everyone is. But they really looked after her. Kindly. Also the rooms are great. She stayed here after a fall two years ago and requested Sandstone this time. I visited someone at Park Avenue recently and it was absolutely the opposite. I'll tell anyone that Sandstone is an excellent choice.

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Government Inspection History

5 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 20, 2026Health Standard5 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 8, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2026

  • Provide or get specialized rehabilitative services as required for a resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 16, 2026

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2026

May 9, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 27, 2025

Oct 25, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 4, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 6, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2024

Jan 26, 2023Fire Safety StandardHealth Standard21 citations
  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2023

  • Assess the resident when there is a significant change in condition

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 14, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 3, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 3, 2023

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2023

  • Establish staff and initial training requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 8, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 3, 2023

Dec 6, 2021Fire Safety Standard6 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 14, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2022

  • Address patient/client population and determine types of services needed.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 14, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Sandstone Estates offer?

Sandstone Estates offers Skilled Nursing / Long Term Care.

Where is Sandstone Estates located?

Sandstone Estates is located at 2040 North Wilmot Road in Tucson, Arizona.

What do families say about Sandstone Estates?

Reviews for Sandstone Estates are sharply divided: some families describe warm, attentive care and a comfortable stay, especially for short-term rehab, while others report serious lapses in staffing, cleanliness, food quality, and communication. The community holds a 4 out of 5 average from 324 Google reviews, but the individual accounts here range from very positive to alarming.

How did Sandstone Estates do on recent health and safety inspections?

Sandstone Estates had 5 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Sandstone Estates?

Submit the Request Information form on this page to connect with Sandstone Estates and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Sandstone Estates? Claim this listing to update photos, pricing, and details. It's free.

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