834 West Arrow Highway
3.9(13 ratings)· San Dimas average: 4.4
1 / 5California CDSS
Families describe a mixed experience at San Dimas Retirement Center, with strong praise for the memory care staff's compassion but recurring frustration over food quality, staffing consistency, and administrative responsiveness. Reviewers who have loved ones there long-term note both genuine care and unresolved operational issues.
AI-generated from reviews and community data.
San Dimas Retirement Center in San Dimas, California offers assisted living and memory care services in a residential setting. The community provides both general retirement living accommodations and specialized care through its South Garden facility, which serves seniors with Alzheimer's disease and related dementias.
The center maintains collaborative care teams of nurses, therapists, and specialists who work together to support each resident's goals. Memory care residents receive 24/7 nursing and support services within a secure unit that features 24/7 supervision and structured daily programs designed for safety and engagement. Personalized care plans are continuously reviewed and adapted to meet each resident's evolving needs.
Accommodations include cozy private or semi-private rooms equipped with modern amenities, easily accessible community spaces, complimentary WiFi, and private bedside televisions. Daily structured programs and activities are provided for all residents to promote engagement and wellness.
The community emphasizes open communication and support for families throughout the care journey, welcoming and encouraging loved ones to participate in every step. San Dimas Retirement Center is committed to promoting individuality, respect, and dignity while delivering personalized care that allows residents to focus on enjoying each day and connecting with others.
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Help Me Choose3.9overall · 13 ratings combined
3.9★ on Google (13)
Genevieve
Jul 2024
My husband is there in the memory care part. Each caregiver and LVN are truly angels, the way they treat each Individual resident. When I leave I know I am leaving him in good hands. We are so fortunate that there are places like this. They truly all care.
Salvador Araujo, Jr
Jun 2024
It badly needs a review board, sponsored by its residents, that will ensure it is quality and a positive outcomes. Currently, this administration is not truly open to suggestions...by its residents... The food is of poor quality, and the support staff are often understaffed. Residents often go without assistance... I currently rate this facility 3 out of five stars...
Rebecca Hite
Nov 2022
Love this place! Yes, it’s good BUT they cannot get moms scheduled shower days correct. In her chart it says she’s supposed to have a shower twice a week by a female shower person. For 8 months, we have delt with this issue, often times mom going 2 weeks without a shower. I have called numerous times and spoken with administrators about this and still nothing has been done! I have traveled over 42 miles to give mom a shower when she needed one. The organization there is severely lacking. Once they get their act together, consistently, I will post a more favorable review. Over 3 years ago I traveled many miles to find a proper retirement center for mom. I picked this place since they were top notch although, they are severely lacking in many areas at this time. New admin. Do not have it together. It’s my hopes they will improve. Please help!
No Gato Ponce
Apr 2020
I have both my parents there and I agree with what reviews are saying about the home. But the one thing that all the residents complain about is the food. They claim that all the meals are horrible. I think I that the administration needs to look into who is creating the meals and how much food is getting wasted because they do not like the food that is been served there. I hope that this matter gets looked into. Because it is about making the residents that live there happy and comfortable. Thank you
Roger Granger
Mar 2019
We feel lucky to have found San Dimas Retirement for our Mother. The staff takes real good care of her needs and are very helpful. I always find the rooms and grounds very clean. Try it. I don't think you'll be disappointed.
San Dimas Retirement Center and Assisted Living offers Assisted Living.
San Dimas Retirement Center and Assisted Living is located at 834 West Arrow Highway in San Dimas, California.
Families describe a mixed experience at San Dimas Retirement Center, with strong praise for the memory care staff's compassion but recurring frustration over food quality, staffing consistency, and administrative responsiveness. Reviewers who have loved ones there long-term note both genuine care and unresolved operational issues.
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