Yesenia Alfaro
Dec 2025
Picking up a friend
636 Cupples Rd
2.9(41 ratings)
1 / 5Reviews for San Antonio West Nursing and Rehab are sharply divided: some families describe attentive, compassionate staff who went above and beyond during difficult times, while others report serious neglect, including delayed oxygen care and unexplained deaths shortly after admission. The community offers on-site skilled nursing and rehabilitation therapy, but the wide gap between positive and negative accounts suggests inconsistent quality of care.
AI-generated from reviews and community data.
San Antonio West Nursing and Rehabilitation is a skilled nursing facility in San Antonio, Texas, providing post-acute care and rehabilitation services. The center focuses on personalized care to support resident wellness and recovery, with an emphasis on helping patients regain independence following surgery or accident.
The facility employs experienced nursing staff to manage care, pain management, medication, and hygiene needs. Physical, occupational, and speech therapists on staff specialize in post-surgical rehabilitation and develop personalized goals to help residents return to independent living.
The center offers social activities and licensed professional staff to support residents throughout their stay. According to the facility, most major insurances including Medicare and Medicaid are accepted to cover stays and services provided.
The typical patient population is elderly individuals requiring rehabilitation after surgery or accident, with stays usually covered by insurance. The facility notes it does not offer drug or alcohol rehabilitation services.
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Help Me Choose2.9overall · 41 ratings combined
2.9★ on Google (41)
Yesenia Alfaro
Dec 2025
Picking up a friend
destiny jones
Oct 2025
HORRIBLE PLACE. They need to shut this place down
april canales
Oct 2025
Dirty smelly place
Caresa W-O.
Aug 2025
Who cares?
Laura Aguinaga
Jun 2025
I don't recommend to have a loved one placed in. When my grandma first arrived they were so attentive them after they kept ignoring her. If have to call or show up. The hallways smell like urine , there was a few lady who you can tell loved there job. Mickey, Blanca took care of her very well. My grandma called me Thursday she wasn't feeling well . I called them to.let them know to check on her and if she needed treatment since she is supposed to use oxygen 24/7 instead it was used 8 hours. Then she was taken to the hospital on Saturday and passed on Monday. This place is nothing but neglecting on elderly people. I feel bad for the ones who dont have family and can't speak up.
San Antonio West Nursing and Rehab offers Skilled Nursing / Long Term Care.
San Antonio West Nursing and Rehab is located at 636 Cupples Rd in San Antonio, Texas.
Reviews for San Antonio West Nursing and Rehab are sharply divided: some families describe attentive, compassionate staff who went above and beyond during difficult times, while others report serious neglect, including delayed oxygen care and unexplained deaths shortly after admission. The community offers on-site skilled nursing and rehabilitation therapy, but the wide gap between positive and negative accounts suggests inconsistent quality of care.
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