4.5(32 ratings)· Salem average: 4.1
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Salem Signature HCH: Home Health & Hospice is a home health and hospice provider in Salem, Oregon, rated 4.5 out of 5 from 32 Google reviews. Reviewers frequently praise the compassion of nurses and aides and the effectiveness of physical therapy, though a few report communication breakdowns and one family described a serious delay in getting hospice care approved.
AI-generated from reviews and community data.
Salem Signature HCH: Home Health & Hospice is a home health agency serving Salem, Oregon offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.5 out of 5 across 32 reviews.
Salem Signature HCH: Home Health & Hospice is a home-based care provider in Salem, Oregon, offering both home health services (nursing, physical therapy, and related support) and hospice care delivered in patients' homes.
Families consistently praise the clinical staff for their skill and compassion. Several described nurses, aides, and therapists as genuinely kind and respectful, with one noting that a PT therapist helped them regain the ability to walk and drive. Another family highlighted how a nurse and CNA connected with a loved one who typically struggled to trust caregivers, earning mention in an obituary. One family appreciated the speed of intake and the availability of almost daily nursing visits when medically needed. However, one family reported a significant gap: they requested hospice admission multiple times with a physician's order but felt their request was refused, leaving their father in pain for a week while they sought care elsewhere.
The service holds a 4.5/5 Google rating across 32 reviews. While many families experienced responsive, attentive care, the contrast with the hospice denial story suggests experiences vary, particularly around care transitions and access decisions.
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Help Me Choose4.5overall · 32 ratings combined
4.5★ on Google (32)
Mary May
Mar 2026
As soon as Signature was approved by insurance, we had intake on Saturday, "tuck- in" on Sunday, and, due to diagnosis and need, we had a nurse almost everyday till the end. I was able to contact and get info and supplies delivered whenever needed. Every nurse, bath aid, massage therapist, and social worker was kind, carrying and respectful.
Charla Cox
Jan 2026
Because I was sick, I actually canceled PT twice but since then I’ve heard from one gentleman who asked me to call him back to schedule an appointment I did but his mailbox was completely full and he said to call Signuture Health I did and it went straight to voicemail on that one too, so I have not been able to get as much PT as I would like and part of it again was my fault cause I did call in sick a couple times but other than that you guys have been wonderful thank you so much
judith wells
Dec 2025
Couldn't walk before they came. Tristan came to my home every week. Very gentle at first, as I got less painful and stronger he made me wor a little harder. Pretty soon I could walk again even drive my car!
Rhonda Coppin
Oct 2024
Failed our family, very disappointed. My dad was using their home health service for some nursing and PT. Those services were good. But my dad went downhill very fast and was in a lot of pain. We asked for Hospice a few times last week.and even had a doctors order sent to them followed up by doctors nurse. They refused to admit my dad to Hospice. He was in pain a week while we tried. We turned to another Hospice who were wonderful and dad died last evening just three days after getting the new agency. I will not recommend them to anyone for anything. The hardest week of my life, watching my father in pain without help. In my mind there is no excuse for that.
Stephanie Slover
Jun 2024
Nurse Sharron & CNA Kristine were absolutely wonderful! Our loved one did not trust people very well and would usually take a long time to allow new people to care for him. That being said, they connected with him on a whole different level, and he allowed them to care for him regularly. We thanked Signature Hospice in his obituary, and I wanted to make sure that I also mentioned it on Goggle reviews as well. Sharron, Kristine, Dr. Oh and everyone else was a part of his team, were so amazing and lovely! It didn't matter what time of day it was; they were always there to help us either by phone or in person! We couldn't thank you enough! Everyone at CSS Inc. appreciates all that you did for him and more! If you are looking for a team that truly cares about your loved ones, Signature Hospice is the one!
Salem Signature HCH: Home Health & Hospice offers Home Health.
Salem Signature HCH: Home Health & Hospice has not published its pricing. For context, communities in Salem that publish rates start around $5,198 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Salem Signature HCH: Home Health & Hospice is located at 1220 20th St SE in Salem, Oregon.
Salem Signature HCH: Home Health & Hospice carries a 4.5 out of 5 rating from 32 Google reviews. Reviewers frequently praise the compassion of nurses and aides and the effectiveness of physical therapy, though a few report communication breakdowns and one family described a serious delay in getting hospice care approved. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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