MyLivingChoice

Russell Park Rehabilitation & Living Center

158 Russell St

2.8(18 ratings)· Lewiston average: 3.9

Russell Park Rehabilitation & Living Center, photo 11 / 2

Quick Facts

Total units
50
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50

What Families Think

Reviews of Russell Park Rehabilitation & Living Center are largely negative, with families describing understaffing, cleanliness problems, and slow response to resident needs, though one family praised the compassionate care and communication their mother received near the end of her life.

The Good

  • One family praised attentive, kind CNA and doctor care
  • Doctor's clear communication and compassion highlighted
  • Meals were enjoyed by at least one resident

The Bad

  • Multiple reports of chronic understaffing and slow call-bell response
  • Several reviewers describe unclean rooms, bugs, and dirty floors
  • Reports of residents left in wet briefs for long periods
  • One report of unresponsive administration to family concerns

AI-generated from reviews and community data.

Russell Park Rehabilitation & Living Center is a senior living community in Lewiston, Maine offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.8 out of 5 across 18 reviews.

About Russell Park Rehabilitation & Living Center

Russell Park Rehabilitation & Living Center is a skilled nursing / long term care community in Lewiston, Maine. The community is licensed for up to 50 residents.

Families rate Russell Park Rehabilitation & Living Center 2.8 out of 5 based on 18 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Russell Park Rehabilitation & Living Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Russell Park Rehabilitation & Living Center

2.8overall · 18 ratings combined

2.8★ on Google (18)

Mi V.

Jan 2026

via Google

Thank to the Team at Russell Park Rehabilitation and Living Center, I am writing to share our family's heartfelt appreciation for the wonderful care our mother received at your facility. We are so grateful for the team of doctors, CNAs, and staff from every department. Everyone we encountered was incredibly caring, loving, and attentive, treating our mother with the utmost respect and kindness. She especially enjoyed the meals and frequently mentioned how wonderful the food was. We would like to offer a special thank you to Dr. Hattan. His straightforward communication, combined with his compassion and dedication to keeping our mother safe and comfortable, was deeply appreciated by our entire family. While there were some areas where we felt the overall communication and care was genuine compassion shown by your team made a lasting impact. Thank you all for your hard work and for the environment you provided for our mother. She passed away happy and very well taken care of. Thank you

Eartha Zahler

Jan 2024

via Google

Appalling. I attended along side a friend (who has already been having a hard time with the facility) while they were visiting a parent; I waited by the entrance, observing. The facility was not clean, and the environment was not nurturing. Staff were immediately short and curt, not only with us in every interaction I viewed. (On phone, in discussing patients, in speaking to patients, etc.) Speaking to the elderly as if they are children, disciplining via threatening care changes, whispering about them audibly to other staff… and the fact that I could witness all of that, as a brief visitor? My family runs an elderly care company in the Midwest, so I am familiar with the standard of care one can and should expect for a loved one (affordably, too). This place does NOT meet it. I am so glad to not have a family member in care here, and never will. I advise you to find another place for your loved ones as well, if you are hoping for appropriate care. And as I see the facility itself is spending more time replying to reviews rather than improving their standard of care, consider spending your time more wisely. I hope every one of you receive EXACTLY the level of care in your age of need that you currently provide your most ‘difficult’ (autonomous) patient.

Adam Ricker

Jan 2024

via Google

Update: everything that you responded with in your diplomatic answer is an absolute lie. I’ve met with the Director of nursing and nothing was done. I’ve attempted to meet with the facility administrator and was ignored when I requested to try and meet with her. I’ve been in that facility for several hours at a time with my mother, and have witnessed these things personally. Unfortunately, you’re not going to be able to gaslight me into things that I’ve seen personally. I’ve seen the bugs, I’ve talked to residence, who have been bitten by them, and I know as a PR person you probably have to give this diplomatic response But everything you stated is absolutely not true based on what I’ve witnessed, and my mother has witnessed personally. The only advocating is trying to push my mother out the door before she’s ready with a program that she’s not ready for so she’s no longer a problem. Gaslighting doesn’t work on me. The quality of care, and level of administrative concern for the welfare of the residents is non existent. They have bugs. Call bell system is a light that residents hope the staff sees. Residents will sit in their wet briefs for prolonged periods of time because no one checks on them. Overnight nursing staff refuse to care for patients if they have a personal vendetta against them. This is all things I have personally witnessed visiting my Mother the past year. Relocating her as soon as something opens up. Do not send your loved ones here.

jeri elliott

Feb 2017

via Google

My husband was in Russell Park for three months. It was a sad experience to say the least. Maybe it is a mismanagement of funds because the staff is precious, yet incapable of keeping up. They are always short handed and one can wait until after 3 pm for their morning bath. The food is not clean. It is tasteless. Again, a mismanagement of funds. I personally watched the housekeeping person come in and clean the floor missing the same piles of sheet rock bits for over two weeks. As well as avoiding a cob web under the bureau. And I think if memory serves me, I did see one caregiver wear gloves one time. It is very sad for people who cannot move or defend themselves.

Sharon Clement

Aug 2016

via Google

I am sadden to hear my sister cry each time I call her at Russel Park, she is bed ridden, a diabetic, she continues to tell me, how she is seldom changed, sits in her urine, is verbal abused, emotionally abused, always hungry, or thirsty. Rings her bell for hours on end just to get someone, he list goes on and on. Apparently this place is understaffed. Unfortunately I live in another state, but am coming up to see what in the world is going on. My sister is very well educated when it comes to Nursing care, as she has retired from that line of work. I have tried to call several times, but to no avail. To be continued........when I get some answers.

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Government Inspection History

6 inspection visits in the last three years, 64 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2025Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 27, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2025

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 27, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 27, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 27, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2025

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 27, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 1, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 27, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2025

Aug 13, 2024Health Complaint3 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 18, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 18, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 18, 2024

Mar 14, 2024Fire Safety StandardHealth ComplaintHealth Standard22 citations
  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 25, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 17, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 17, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 17, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Have proper openings in smoke barrier doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Have restrictions on the use of flammable curtains.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 25, 2024

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 25, 2024

Feb 13, 2024Health Complaint2 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 8, 2024

Oct 24, 2023Fire Safety Complaint8 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 27, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 27, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

  • Meet requirements for the use of electrical equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 27, 2023

Jun 30, 2022Fire Safety StandardHealth Standard11 citations
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Report COVID19 data to residents and families.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 22, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Russell Park Rehabilitation & Living Center offer?

Russell Park Rehabilitation & Living Center offers Skilled Nursing / Long Term Care.

Where is Russell Park Rehabilitation & Living Center located?

Russell Park Rehabilitation & Living Center is located at 158 Russell St in Lewiston, Maine.

What do families say about Russell Park Rehabilitation & Living Center?

Reviews of Russell Park Rehabilitation & Living Center are largely negative, with families describing understaffing, cleanliness problems, and slow response to resident needs, though one family praised the compassionate care and communication their mother received near the end of her life.

How did Russell Park Rehabilitation & Living Center do on recent health and safety inspections?

Russell Park Rehabilitation & Living Center had 6 government inspection visits in the last three years, with 64 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Russell Park Rehabilitation & Living Center?

Submit the Request Information form on this page to connect with Russell Park Rehabilitation & Living Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Russell Park Rehabilitation & Living Center? Claim this listing to update photos, pricing, and details. It's free.

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