Shay Hernandez
May 2026
I don't normally write bad reviews about anything, but this is probably the worst retirement home for anyone. My grandpa lived there for years, and we visited him often. The workers knew that my grandpa was a high fall risk, yet not a single caregiver checked on him when my family and I visited. My grandpa fell in his room when he was trying to get up from his bed. He was on the floor calling for help, and no one came to help him for 20 minutes. Whenever we visited him, his room, floor, and bathroom were always a mess and smelled bad, and we noticed most of the time we visited, he was either wearing the same clothes from two days ago or the same underwear. We would tell the office about it, and they would tell us, "Oh, someone will clean it up." But nobody ever did, so we ended up cleaning his room and bathroom almost on a regular basis.When it came to breakfast, lunch, and dinner, they were supposed to take my grandpa to the dining room when it was time, but whenever we checked his camera in his room, he was always sleeping in his bed. It's like they don't even do their job. Don't even get me started on the medications; they weren't even giving him the right dosage or the right medications. And when we put a camera in his room for his safety, we caught a couple of the caregivers moving the camera so it was pointing at the wall so we couldn't see what they were doing. It's pretty devastating and worrisome knowing that I have witnessed this behavior towards my family, and it's disgusting that they would treat other people's families like this. It makes me wonder if they treat their own families like this. P.S. I would give them zero stars, but the system won't let me.
