MyLivingChoice

Royal Plaza of Olympus Retirement Living

2870 Juniper Drive

3.7(37 ratings)· Lewiston average: 4.3

Royal Plaza of Olympus Retirement Living, photo 11 / 5

Quick Facts

Total units
76
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Partnership
Certified beds
76
Room monitoring
Families allowed to install personal cameras in rooms

What Families Think

Reviews of Royal Plaza of Olympus are sharply divided: most describe an attentive, family-like staff who keep residents engaged in activities and monitor their health closely, while one detailed account describes serious lapses in fall response, hygiene, and medication accuracy. A hospice partner who visits regularly praised the teamwork and care culture among staff.

The Good

  • Staff described as attentive and proactive by multiple reviewers
  • Robust activities program keeps residents socially engaged
  • Residents describe rooms as quiet and safe
  • Reviewers praise the food and dining experience
  • Outside hospice provider praises staff teamwork and care

The Bad

  • One detailed report of unaddressed fall, poor hygiene, and medication errors
  • Same review alleges staff tampered with a family-installed safety camera

AI-generated from reviews and community data.

Royal Plaza of Olympus Retirement Living is a senior living community in Lewiston, Idaho offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 37 reviews.

About Royal Plaza of Olympus Retirement Living

Royal Plaza of Olympus Retirement Living is a skilled nursing and long-term care community in Lewiston, Idaho, licensed for 76 residents. It offers both nursing care and residential support within a single facility.

Family members and visitors report notably different experiences. Some describe attentive, proactive staff who create a warm environment, one family noted the staff is "genuinely human in their approach." A hospice professional observed the community maintains strong teamwork among staff and offers engaging activities. Current residents highlight quiet rooms, friendly peers, enjoyable meals, and organized recreational programs like cards. However, one family expressed serious concern about monitoring, reporting that despite their relative being flagged as a high fall risk, staff did not check on him during visits, leading to a fall in his room.

The facility holds a 3.7/5 Google rating based on 37 reviews. Positive reviews emphasize care quality and community atmosphere, while the lower ratings raise questions about consistency in supervision and safety protocols across all residents.

Types of Care at Royal Plaza of Olympus Retirement Living

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Royal Plaza of Olympus Retirement Living

3.7overall · 37 ratings combined

3.7★ on Google (37)

Shay Hernandez

May 2026

via Google

I don't normally write bad reviews about anything, but this is probably the worst retirement home for anyone. My grandpa lived there for years, and we visited him often. The workers knew that my grandpa was a high fall risk, yet not a single caregiver checked on him when my family and I visited. My grandpa fell in his room when he was trying to get up from his bed. He was on the floor calling for help, and no one came to help him for 20 minutes. Whenever we visited him, his room, floor, and bathroom were always a mess and smelled bad, and we noticed most of the time we visited, he was either wearing the same clothes from two days ago or the same underwear. We would tell the office about it, and they would tell us, "Oh, someone will clean it up." But nobody ever did, so we ended up cleaning his room and bathroom almost on a regular basis.When it came to breakfast, lunch, and dinner, they were supposed to take my grandpa to the dining room when it was time, but whenever we checked his camera in his room, he was always sleeping in his bed. It's like they don't even do their job. Don't even get me started on the medications; they weren't even giving him the right dosage or the right medications. And when we put a camera in his room for his safety, we caught a couple of the caregivers moving the camera so it was pointing at the wall so we couldn't see what they were doing. It's pretty devastating and worrisome knowing that I have witnessed this behavior towards my family, and it's disgusting that they would treat other people's families like this. It makes me wonder if they treat their own families like this. P.S. I would give them zero stars, but the system won't let me.

NeVonne Jennings

Jan 2026

via Google

This is an excellent place to put your parents, the leadership and staff are extremely caring and helpful. they have an excellent Activities program to keep the Residents engaged.

Barbara Williams

Jan 2026

via Google

I have lived here for the last 3 years, and I love it! I am 92 and I was afraid to drive and my kids live out of town so I decided to move in. The rooms are very quiet and I feel like it is safe outside the door. I play cards and love the food. Poeple here are very friendly, residents and staff. I recomend this retirement community.

Mike Begala

Dec 2025

via Google

Royal Plaza is a community that truly cares for Its residents. I feel incredibly grateful that we found Royal Plaza of Olympus Retirement Living for our loved one. Before moving him here, we were worried about whether he'd be happy and receive the level of care he truly needed. Those concerns disappeared quickly. The staff is attentive, proactive, and genuinely human in their approach. They keep us informed, monitor his vitals and medications, and stay on top of his day-to-day wellbeing in a way that gives our whole family peace of mind. Team members like Dale, Jana, and Charlie consistently go above and beyond, whether that’s starting a model car club, being available when questions arise, or following through on every detail of his care. The many social activities have helped him become more engaged than he’s been in years, and seeing him enjoy these moments means the world to us. Knowing he is safe, supported, and truly looked after helps us sleep better at night.

Bethany Enter

Oct 2025

via Google

I have interacted with this facility regularly and witnessed their care of their residents in my capacity with hospice. They do an excellent job caring for their residents needs, creating an environment of teamwork among their staff, and creating enjoyable community based activities for the residents to participate in so the community is a fun environment to spend out your days. I would highly recommend this facility for your loved ones!

Request information

Ask about availability, pricing, or a tour. Your details go only to Royal Plaza of Olympus Retirement Living, never sold or shared.

Government Inspection History

3 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 17, 2025Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 19, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2024

  • Establish staff and initial training requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Establish emergency prep training and testing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 19, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024

Nov 8, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 13, 2024

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 13, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 13, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 13, 2024

Jul 24, 2021Fire Safety StandardHealth Standard22 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected Sep 20, 2021

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity J of L: immediate jeopardy, isolatedCorrected Sep 20, 2021

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity H of L: actual harm, patternCorrected Sep 20, 2021

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity G of L: actual harm, isolatedCorrected Sep 20, 2021

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Sep 20, 2021

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2021

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2021

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2021

  • Address subsistence needs for staff and patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2021

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2021

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2021

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2021

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2021

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2021

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2021

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2021

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2021

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2021

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2021

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2021

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 11, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Royal Plaza of Olympus Retirement Living offer?

Royal Plaza of Olympus Retirement Living offers Skilled Nursing / Long Term Care.

Where is Royal Plaza of Olympus Retirement Living located?

Royal Plaza of Olympus Retirement Living is located at 2870 Juniper Drive in Lewiston, Idaho.

What do families say about Royal Plaza of Olympus Retirement Living?

Reviews of Royal Plaza of Olympus are sharply divided: most describe an attentive, family-like staff who keep residents engaged in activities and monitor their health closely, while one detailed account describes serious lapses in fall response, hygiene, and medication accuracy. A hospice partner who visits regularly praised the teamwork and care culture among staff.

How did Royal Plaza of Olympus Retirement Living do on recent health and safety inspections?

Royal Plaza of Olympus Retirement Living had 3 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Royal Plaza of Olympus Retirement Living?

Submit the Request Information form on this page to connect with Royal Plaza of Olympus Retirement Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Royal Plaza of Olympus Retirement Living? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Lewiston.

Prefer to stay home?

Home care agencies serving Lewiston bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Lewiston