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Robertsdale Healthcare Center

18700 U S Highway 90

3(57 ratings)

Robertsdale Healthcare Center — photo 11 / 2

Quick Facts

Total units
152
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
152
Memory Care
Secure units for cognitive and dementia care
Specialty Care
Ventilator care and medical specialty services offered
Outpatient Therapy
Outpatient PT, OT, and speech therapy available
Room Privacy
Shared rooms separated only by a thin curtain

What Families Think

Reviews for Robertsdale Healthcare Center are split: most describe positive short-term rehab stays with attentive therapy staff and good food, while one detailed report describes serious neglect and pressure tactics around discharge. Families researching this facility should weigh the strong rehab outcomes against the one troubling account of care lapses.

The Good

  • Staff described as caring and attentive
  • Successful rehab outcomes, patients regained mobility
  • Facility described as clean
  • Good food, especially chicken and fish
  • Therapists have strong rapport with patients

The Bad

  • One report of slow response, unaddressed hygiene needs, and sores
  • One report of staff threatening extra billing if patient left early
  • Most rooms are shared, separated only by a thin curtain

AI-generated from reviews and community data.

About Robertsdale Healthcare Center

Robertsdale Rehabilitation & Healthcare Center is a skilled nursing facility in Robertsdale, Alabama, part of Ball HealthCare Services Inc., a healthcare provider operating ten skilled nursing facilities throughout Alabama since 1983.

The center offers cognitive and dementia care through secure units, as well as ventilator care and medical specialty services. Outpatient services are available for occupational therapy, physical therapy, and speech-language pathology.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3overall · 57 ratings combined

3★ on Google (57)

Sofia Brown

May 2026

via Google

This facility is laughable at best. My dad was upset and they ended up trying to transfer. My parents decided to come home and they REFUSED to even let them use a wheelchair to get him to the parking lot to the vehicle! He waited days for a shower or bath. The nurses were loud at night like they were having a party while the patients attempted to sleep. He got a rash on his back, two sores on his foot, they leave people in their waste. They dont pay attention to much either. They will ignore you while you stand at the door needing to leave. A door alarm goes off and they act like its someone else's job to turn it off. They brought breakfast and then 2 hours later they brought lunch. If he wasnt hungry at the moment they brought the lunch, they took it back and he had to wait until dinner showed up. Its like a jail for the elderly in there. Most of them have to share rooms. A thin curtin separates the beds that are 3 feet apart. If my dad wanted to leave they threatened to bill my mom for all the expenses. Constantly stated, "your wife is going to have to pay for all this if you leave." They only care about the money and NOT the welfare and wellbeing of the patients. Do your research and select a better facility for your loved ones.

Becca

Jan 2026

via Google

It’s a Clean facility. Nursing/care staff are very friendly. Therapists (OT PT Speech) have great rapport with patients. Fun activities planned for patients. Staff does the best they can to compensate coverage. It can be busy at times- but everyone seems to have a sincere investment in the care of the patients. They Allow for positive family involvement and planning of care.

Bebe Vardaman

Dec 2025

via Google

I was sent to the facility for rehab following a hip revision. I was greeted when I came in the door by the staff and felt less apprehensive. The staff attended to all my needs promptly and always with a smile. The therapy staff worked hard to get me on my feet and walking… The food was good, some things were really good like the chicken and fish. I was very nervous before I got there but everyone made my rehab experience pleasurable and made every effort to keep my pain under control. I would recommend this facility to anyone and their family. I hope to never need their services again but I will definitely go back here if needed.

Kim Jones

Sep 2025

via Google

This healthcare center is one of the best I have come across. Nice clean facility as well as good healthy meals for their patients. The employees are caring and attentive and easy to talk to and address any concerns/questions that you have in an efficient manner. I do highly recommend this healthcare center for your loved one’s needs.

Bridgette Vardaman

Dec 2024

via Google

My grandmother was on rehab for 15 days when she arrived after a 2 week stay at the hospital, she could not walk was very confused could do nothing for herself. after 15 days she went home walking and going on her own i would take her back every time she needs it. we have done great since our stay and would tell anyone to send their family for help

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Frequently Asked Questions

What types of care does Robertsdale Healthcare Center offer?

Robertsdale Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Robertsdale Healthcare Center located?

Robertsdale Healthcare Center is located at 18700 U S Highway 90 in Robertsdale, Alabama.

What do families say about Robertsdale Healthcare Center?

Reviews for Robertsdale Healthcare Center are split: most describe positive short-term rehab stays with attentive therapy staff and good food, while one detailed report describes serious neglect and pressure tactics around discharge. Families researching this facility should weigh the strong rehab outcomes against the one troubling account of care lapses.

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