MyLivingChoice

Robertsdale Healthcare Center

18700 U S Highway 90

3(57 ratings)

Robertsdale Healthcare Center, photo 11 / 2

Quick Facts

Total units
152
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
152
Memory Care
Secure units for cognitive and dementia care
Specialty Care
Ventilator care and medical specialty services offered
Outpatient Therapy
Outpatient PT, OT, and speech therapy available
Room Privacy
Shared rooms separated only by a thin curtain

What Families Think

Reviews for Robertsdale Healthcare Center are split: most describe positive short-term rehab stays with attentive therapy staff and good food, while one detailed report describes serious neglect and pressure tactics around discharge. Families researching this facility should weigh the strong rehab outcomes against the one troubling account of care lapses.

The Good

  • Staff described as caring and attentive
  • Successful rehab outcomes, patients regained mobility
  • Facility described as clean
  • Good food, especially chicken and fish
  • Therapists have strong rapport with patients

The Bad

  • One report of slow response, unaddressed hygiene needs, and sores
  • One report of staff threatening extra billing if patient left early
  • Most rooms are shared, separated only by a thin curtain

AI-generated from reviews and community data.

Robertsdale Healthcare Center is a senior living community in Robertsdale, Alabama offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 57 reviews.

About Robertsdale Healthcare Center

Robertsdale Rehabilitation & Healthcare Center is a skilled nursing facility in Robertsdale, Alabama, part of Ball HealthCare Services Inc., a healthcare provider operating ten skilled nursing facilities throughout Alabama since 1983.

The center offers cognitive and dementia care through secure units, as well as ventilator care and medical specialty services. Outpatient services are available for occupational therapy, physical therapy, and speech-language pathology.

Types of Care at Robertsdale Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Robertsdale Healthcare Center

3overall · 57 ratings combined

3★ on Google (57)

Sofia Brown

May 2026

via Google

This facility is laughable at best. My dad was upset and they ended up trying to transfer. My parents decided to come home and they REFUSED to even let them use a wheelchair to get him to the parking lot to the vehicle! He waited days for a shower or bath. The nurses were loud at night like they were having a party while the patients attempted to sleep. He got a rash on his back, two sores on his foot, they leave people in their waste. They dont pay attention to much either. They will ignore you while you stand at the door needing to leave. A door alarm goes off and they act like its someone else's job to turn it off. They brought breakfast and then 2 hours later they brought lunch. If he wasnt hungry at the moment they brought the lunch, they took it back and he had to wait until dinner showed up. Its like a jail for the elderly in there. Most of them have to share rooms. A thin curtin separates the beds that are 3 feet apart. If my dad wanted to leave they threatened to bill my mom for all the expenses. Constantly stated, "your wife is going to have to pay for all this if you leave." They only care about the money and NOT the welfare and wellbeing of the patients. Do your research and select a better facility for your loved ones.

Becca

Jan 2026

via Google

It’s a Clean facility. Nursing/care staff are very friendly. Therapists (OT PT Speech) have great rapport with patients. Fun activities planned for patients. Staff does the best they can to compensate coverage. It can be busy at times- but everyone seems to have a sincere investment in the care of the patients. They Allow for positive family involvement and planning of care.

Bebe Vardaman

Dec 2025

via Google

I was sent to the facility for rehab following a hip revision. I was greeted when I came in the door by the staff and felt less apprehensive. The staff attended to all my needs promptly and always with a smile. The therapy staff worked hard to get me on my feet and walking… The food was good, some things were really good like the chicken and fish. I was very nervous before I got there but everyone made my rehab experience pleasurable and made every effort to keep my pain under control. I would recommend this facility to anyone and their family. I hope to never need their services again but I will definitely go back here if needed.

Kim Jones

Sep 2025

via Google

This healthcare center is one of the best I have come across. Nice clean facility as well as good healthy meals for their patients. The employees are caring and attentive and easy to talk to and address any concerns/questions that you have in an efficient manner. I do highly recommend this healthcare center for your loved one’s needs.

Bridgette Vardaman

Dec 2024

via Google

My grandmother was on rehab for 15 days when she arrived after a 2 week stay at the hospital, she could not walk was very confused could do nothing for herself. after 15 days she went home walking and going on her own i would take her back every time she needs it. we have done great since our stay and would tell anyone to send their family for help

Request information

Ask about availability, pricing, or a tour. Your details go only to Robertsdale Healthcare Center, never sold or shared.

Government Inspection History

3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 8, 2024Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 18, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 12, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 18, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

  • Have horizontal exits used in accordance with safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 18, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2024

Jun 6, 2019Fire Safety StandardHealth Standard6 citations
  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 25, 2019

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2019

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 17, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 19, 2019

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2019

Aug 23, 2018Fire Safety StandardHealth Standard6 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedCorrected Sep 27, 2018

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Sep 27, 2018

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity G of L: actual harm, isolatedCorrected Sep 27, 2018

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedCorrected Sep 27, 2018

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2018

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Robertsdale Healthcare Center offer?

Robertsdale Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Robertsdale Healthcare Center located?

Robertsdale Healthcare Center is located at 18700 U S Highway 90 in Robertsdale, Alabama.

What do families say about Robertsdale Healthcare Center?

Reviews for Robertsdale Healthcare Center are split: most describe positive short-term rehab stays with attentive therapy staff and good food, while one detailed report describes serious neglect and pressure tactics around discharge. Families researching this facility should weigh the strong rehab outcomes against the one troubling account of care lapses.

How did Robertsdale Healthcare Center do on recent health and safety inspections?

Robertsdale Healthcare Center had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Robertsdale Healthcare Center?

Submit the Request Information form on this page to connect with Robertsdale Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Robertsdale Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Robertsdale.

Prefer to stay home?

Home care agencies serving Robertsdale bring help to the house: daily living, companionship, and respite for family caregivers.