25 Roberts Way
3.6(30 ratings)· North Kingstown average: 4.5
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CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Roberts Health Center are mixed, with families split between accounts of attentive, family-like care and reports of unresponsive nursing staff, uncleanliness, and difficulty reaching management. Rehab therapy (PT/OT) is consistently praised, while nursing-level care and communication draw more criticism.
AI-generated from reviews and community data.
Roberts Health Center Inc is a senior living community in North Kingstown, Rhode Island offering Skilled Nursing / Long Term Care. Families rate it 3.6 out of 5 across 30 reviews.
Roberts Health Center Inc is a skilled nursing and long-term care facility licensed for up to 66 residents in North Kingstown. All 66 beds are Medicare and Medicaid certified. The facility holds a perfect 5 of 5 CMS overall star rating.
The community offers in-house wheelchair transportation to doctor appointments, spacious rooms with windows, physical therapy, occupational therapy, and rehabilitation services. Reviewers consistently praised the therapy staff and coordination of care. One reviewer wrote, "the staff is amazing, kind & caring."
Experiences varied significantly across reviews. Some families noted excellent care, pleasant and helpful staff, and quality food. Others reported inconsistent nursing care, cleanliness concerns, and communication gaps. A few reviewers also mentioned room and bed conditions as areas needing improvement.
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Help Me Choose3.6overall · 30 ratings combined
3.6★ on Google (30)
Linda Houde
Jul 2026
I was in Roberts Health Care and found the staff and everyone I encountered to be top notch. The food was delicious. They kept my son informed on my progress. Transportation to appointments was handled and all staff was notified of appointments. Reminders were given to me. PT and OT were very caring. I highly recommend this facility and the people who work there.
Elaine Messier
Jun 2026
People were cold and unfriendly. Not very clean, incompetent accounting staff. Were borderline abusive to my mom and overworked her that when she did come home she was exhausted and fell 2 weeks later from exhaustion. She was there way too long, and the nursing staff was mentally abusive to her. She was very nervous there and they would leave her room unclean. Do not send your mom or dad there. I could not visit her a lot and when I tried to reach management they were never there.
Linda Dallaire
Apr 2026
Roberts is a rehab and long term care facility. My mom gets excellent care. The staff is amazing, kind & caring. The staff & my family are on a first name basis & love my mom. Family owned facility. They have in-house wheelchair transportation to Dr appts. The rooms are very spacious. Each patient has a window and nicely done. Beautiful location. Honestly I could go on and on about the great experiences we've had here. Most importantly, my mom is very well taken care of and is happy here. I would highly recommend Roberts to anyone for rehab or nursing care.
Kathy Martin
Oct 2025
I was in your rehab for almost 2 weeks. I had a knee replacement. The OT & PT were wonderful! The nurses & CNA's were so helpful and pleasant , Everyone who works there is great. Only problem was the bed. Room 20 needs a new bed. Thanks for all the help.Another problem was that I had to stay in my room which was very small. The only time I got to walk was to rehab & back. So, I don't think I recovered as quickly as I would have at home.
Andrea Cambio
Jun 2025
The Nursing Staff on the first floor (2) are not emphatic or responsive. At least not to my 98 year old mom who was very aware of everything going on around her. I was not given information regarding in house support resources such as dental hygienist which caused extreme negative effects on my moms eating capabilities. The food is horrible. The support staff is wonderful and treated mom with kindness and respect. Do not send your loved one here!
4 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Jun 12, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedCorrected Jun 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 31, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Roberts Health Center Inc offers Skilled Nursing / Long Term Care.
Roberts Health Center Inc is located at 25 Roberts Way in North Kingstown, Rhode Island.
Roberts Health Center Inc carries a 3.6 out of 5 rating from 30 Google reviews. Reviews of Roberts Health Center are mixed, with families split between accounts of attentive, family-like care and reports of unresponsive nursing staff, uncleanliness, and difficulty reaching management. Rehab therapy (PT/OT) is consistently praised, while nursing-level care and communication draw more criticism. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Roberts Health Center Inc had 4 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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