1963coupeDeville
Jul 2026
The most horrible experience we had at any location. The most heartless employees and so call health care individuals. They are just for the money
1 / 5Quick Facts
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 146
- Inspections
- View history (72 citations)
- Quality rating
- CMS Four-Star Quality Measures rated facility
- Nursing coverage
- Licensed nurses on-site 24 hours a day
- Hospital proximity
- Minutes from Riverside County Regional Medical Center
CMS Care Compare
What Families Think
Riverwalk Post Acute is a skilled nursing and short-term rehab facility in Riverside with a Google rating of 3.7 across 170 reviews, showing a sharp split between very positive and very negative experiences. Many reviewers name specific nurses, CNAs, and therapists for compassionate, attentive care, while a separate cluster of reviewers describe serious lapses in supervision, hygiene, and medication management, particularly for residents with dementia or complex medical needs.
The Good
- Staff frequently praised by name for compassion
- Physical and occupational therapy praised by multiple residents
- Housekeeping and cleanliness praised by several reviewers
- CMS Four-Star Quality Measures rating
- 24/7 licensed nursing coverage
The Bad
- Multiple reports of slow or unanswered call button response
- Several reports of medication errors or mismanagement
- Multiple reports of neglect, especially toward dementia patients
- One report of unsanitary room conditions with damaged fixtures
AI-generated from reviews and community data.
Riverwalk Post Acute is a senior living community in Riverside, California offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.7 out of 5 across 170 reviews.
About Riverwalk Post Acute
Riverwalk Post Acute is a skilled nursing facility in Riverside that has focused on health and recovery for more than 50 years. The community emphasizes patient-centered care and has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Four-Star Quality Measures Rated facility, based on health inspections, staffing, and quality measures.
Licensed nurses are available 24 hours a day, seven days a week, supporting a model built around attentive, ongoing clinical care for residents recovering from illness, injury, or surgery.
Rehabilitation takes place in an expansive, state-of-the-art rehab gym under the guidance of licensed therapy experts, with the stated goal of helping patients achieve a successful recovery and a quicker return home.
The facility includes beautiful courtyards and a lobby area where patients and family members can visit and rest. Riverwalk Post Acute is conveniently located near the 91 and 15 freeways and just minutes from Riverside County Regional Medical Center, making it accessible for families and for coordination with area hospitals.
For families who want to stay connected, the community offers an ecard service, allowing loved ones to send a personalized greeting that staff will hand-deliver to the patient.
Types of Care at Riverwalk Post Acute
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Riverwalk Post Acute
3.7overall · 170 ratings combined
3.7★ on Google (170)
LaDona Salvinger
May 2026
My only complaint is the fact the patient does not have a bedside phone. We can’t call. Jim is legally blind and does not have a cell phone He can answer a regular telephone.
Darryl Wright
May 2026
🥳LVN Enrique, RN Chayat, RN Paul🥳<br><br>LVN Enrique<br><br>Enrique brings a remarkably calm and soothing presence to the floor. Residents who feel anxious or simply need someone to listen naturally seek him out. He is consistently attentive, kind, courteous, and genuinely welcoming. When family members call to check on their loved ones, Enrique consistently makes the extra effort to assist them. He surpasses expectations every single shift.<br><br>RN Chayat<br><br>Chayat is a true blessing to both patients and the Riverwalk team. He quietly and diligently ensures that every resident receives excellent care throughout the evening shift. Deeply dedicated to the safety and well-being of both residents and staff, he leads with quiet strength and earns the deep respect and appreciation of everyone around him—patients and team members alike.<br><br>RN Paul<br><br>Eighteen months after my stay at Riverwalk, I ran into RN Paul at the Post Office. To my surprise, he immediately remembered my name—even though he only worked one day a week at the facility. During my time there, Paul was always courteous, responsive, responsible, and kind to me and every other resident. His exceptional memory and consistent warmth left a lasting impression.
Darryl Wright
May 2026
🥳LVN Enrique, RN Chayat, RN Paul🥳 LVN Enrique Enrique brings a remarkably calm and soothing presence to the floor. Residents who feel anxious or simply need someone to listen naturally seek him out. He is consistently attentive, kind, courteous, and genuinely welcoming. When family members call to check on their loved ones, Enrique consistently makes the extra effort to assist them. He surpasses expectations every single shift. RN Chayat Chayat is a true blessing to both patients and the Riverwalk team. He quietly and diligently ensures that every resident receives excellent care throughout the evening shift. Deeply dedicated to the safety and well-being of both residents and staff, he leads with quiet strength and earns the deep respect and appreciation of everyone around him—patients and team members alike. RN Paul Eighteen months after my stay at Riverwalk, I ran into RN Paul at the Post Office. To my surprise, he immediately remembered my name—even though he only worked one day a week at the facility. During my time there, Paul was always courteous, responsive, responsible, and kind to me and every other resident. His exceptional memory and consistent warmth left a lasting impression.
Jocelyn Walker
Apr 2026
We visited someone there until they came out and now we go to bring the Word of God to those that want to listen. They're nice.
Government Inspection History
23 inspection visits in the last three years, 72 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 4, 2026Health Complaint2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2026
Jan 2, 2026Health Complaint1 citation
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 22, 2026
Dec 11, 2025Fire Safety StandardHealth Standard17 citations
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 7, 2026
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 29, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 7, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 7, 2026
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 29, 2025
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Dec 29, 2025
Nov 13, 2025Health Complaint1 citation
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Dec 17, 2025
Jul 2, 2025Health Complaint1 citation
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 25, 2025
Jun 20, 2025Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 11, 2025
Jun 13, 2025Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2025
Apr 14, 2025Health Complaint1 citation
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025
Mar 5, 2025Health Complaint3 citations
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025
Give the resident's representative the ability to exercise the resident's rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025
Dec 24, 2024Health Complaint1 citation
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2025
Nov 1, 2024Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024
Oct 24, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 15, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 18, 2024
Jul 11, 2024Health Complaint4 citations
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2024
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 2, 2024
Mar 27, 2024Health Complaint1 citation
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 6, 2024
Jan 24, 2024Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 19, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2024
Jan 9, 2024Health Complaint1 citation
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 30, 2024
Oct 26, 2023Health Complaint1 citation
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 13, 2023
Oct 2, 2023Health Complaint1 citation
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023
Sep 28, 2023Infection ControlNo citations
Sep 15, 2023Health Complaint1 citation
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 25, 2023
Aug 10, 2023Health Complaint1 citation
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 20, 2023
Aug 9, 2023Health Complaint1 citation
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 20, 2023
Jan 7, 2022Fire Safety StandardHealth Standard22 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 1, 2022
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 1, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Develop and maintain an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Conduct risk assessment and an All-Hazards approach.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Create arrangements with other facilities to receive patients.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
List the names and contact information of those in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Provide emergency officials' contact information.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Conduct testing and exercise requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 1, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Riverwalk Post Acute offer?
Riverwalk Post Acute offers Skilled Nursing / Long Term Care.
Where is Riverwalk Post Acute located?
Riverwalk Post Acute is located at 4000 Harrison Street in Riverside, California.
What do families say about Riverwalk Post Acute?
Riverwalk Post Acute is a skilled nursing and short-term rehab facility in Riverside with a Google rating of 3.7 across 170 reviews, showing a sharp split between very positive and very negative experiences. Many reviewers name specific nurses, CNAs, and therapists for compassionate, attentive care, while a separate cluster of reviewers describe serious lapses in supervision, hygiene, and medication management, particularly for residents with dementia or complex medical needs.
How did Riverwalk Post Acute do on recent health and safety inspections?
Riverwalk Post Acute had 23 government inspection visits in the last three years, with 72 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Riverwalk Post Acute?
Submit the Request Information form on this page, or contact Riverwalk Post Acute directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Riverwalk Post Acute? Claim this listing to update photos, pricing, and details. It's free.
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